Ticket purchases can be made at check-in and either added to an existing Registered User account or create a new user and include a ticket purchased.
Watch a Video
Purchase a Ticket for A New Attendee
- Go to Admin view > Users > Check-In.
- Type the guest's name, and select Search. Partial names are acceptable.
- If no guest appears with that name, click +Purchase Ticket for New Attendee.
- Select the ticket to purchase.
- Add Purchaser and Attendee information.
- Secure payment.
- Once the guest is ticketed, you will return back to the Checkin screen and the newly ticketed guest will appear in the search and be pre-filtered.
- Click Select.
- Confirm their additional details and click Continue.
- Enter a credit card if needed or click Complete Check-In.
- To return to the main screen, click Close.
Purchase a Ticket for a Non-Ticketed Registered User
- Go to Admin view > Users > Check-In.
- Type the guest's name, and select Search. Partial names are acceptable.
- Click +Purchase Ticket.
- Select the ticket to purchase.
- Add Purchaser and Attendee information.
- Secure payment.
- Once the guest is ticketed, you will return back to the Checkin screen.
- Type the guest's name, and select Search.
- Click Select.
- Confirm their additional details and click Continue.
- Enter a credit card if needed or click Complete Check-In.
- To return to the main screen, click Close.