Note: Available to Org Admins only.
View items from all events within your organization. This can be used to align item or ticket naming conventions, pricing, # of attendees per ticket type, identify duplicate items and more.
Locate
- Go to Org Hub > Reports
- Select Campaign Item Stats
Create
- To generate a report, select which item types to include
- Choose a Beginning and End Date which will filter the report based on the Event Start Date
- Click Export
FAQ
What does it mean when the price of the item is listed as 'MULTIPLE'?
- This will only appear on raffle or donation items when certain settings are applied:
- Raffle: when a multi-raffle discount has been applied
- Donate: when the price type is set to 'Donation Levels'
What is the price that is listed?
- The price that is listed, is the price that you have entered as the price of the item (not the selling price).
- Silent items will list the Starting Bid price
- Live items will not have a price listed, and will be blank
- Tickets, Instant and Vote items will list the price of the item
- Raffle and Donate items will list the price of the item or will say MULTIPLE when a multi-raffle discount is applied or the price type of the donation is set to Donation Levels
Why is the FMV field blank on some items and populated with $0 for others?
- Items that can have a FMV added, if no FMV is listed it will populate with a value of $0.00
- Raffle and Vote items can not have a FMV added, and will populate in the report as a blank value
As a National Organization, can I see all items within all of my hubs?
- Yes, as a National or Regional Admin, you will have 2 additional fields on your report that allow you to identify which Hub the item is associated with. The 2 additional fields are:
- Parent Org
- Parent Org ID
Why does a donor appear across 2 or more dates with the same order number and transaction number?
- If the purchase activity/funding/settlement occur across multiple days, the report will reflect the updates to the activity
- EX:
- 2.20.24 - purchase activity occurred
- 2.21.24 - funding activity occurred
- 2.22.24 - settlement occurred
- Donor will appear on both the day the purchase activity occurred + last date updated (settled)
How are items brought into this report?
- Items are included in this report once they are tied to a full or partially paid order.
- Unpaid items in a cart will not appear until a payment has been applied to the item.