All completed ticket purchases appear in Ticket Orders to review, update, or return by an Org or Campaign Admin.
Update Purchaser Contact Information
Updates to a ticket purchaser's valid email, phone or address are made in their user account.
- From the Users Container within the Dashboard, click the More button ("···").
- Select Manage Users.
- Sear for the purchaser.
- Click on their user account to open their User Details.
- Click in the fields to update and click out to save.
- Visit Ticket Orders to see the updated purchaser's details.
Tip: Edit the Group Name from Order Details. Group Name is a searchable field from Check-In and can assist with locating attendees in a purchase order.
Update Attendee Information
Visit Manage Attendees in Ticket Orders to learn more.
Return a Ticket Order
Visit Return a Purchaser Ticker Order to learn more.