Update Purchaser Order Details

All completed ticket purchases appear in Ticket Orders to review, update, or return by an Org or Campaign Admin.

Update Purchaser Contact Information

Updates to a ticket purchaser's valid email, phone or address are made in their user account.

  1. From the Users Container within the Dashboard, click the More button ("···").
  2. Select Manage Users.
  3. Sear for the purchaser.
  4. Click on their user account to open their User Details.
  5. Click in the fields to update and click out to save.
  6. Visit Ticket Orders to see the updated purchaser's details.


Tip: Edit the Group Name from Order Details. Group Name is a searchable field from Check-In and can assist with locating attendees in a purchase order.

Update Attendee Information

Visit Manage Attendees in Ticket Orders to learn more.

Return a Ticket Order

Visit Return a Purchaser Ticker Order to learn more.