Purchaser and Attendee Information

Purchasers are required to provide their name, email address, phone, mailing address, and provide additional information requested from a User Custom Field (optional)  at the time of purchase. You can choose to capture and require information from your attendees.

Purchaser and Attendees Information

1. From the Admin Navigation select Tickets and choose Settings from the dropdown. 
2. Scroll to the Purchaser and Attendees section.
3. Click +Add a Purchase Question to add a custom question for purchasers only. (Optional)
4. Select attendee information to capture.
5. Click +Add an Attendee Question to add custom questions for attendees. (Optional)

Purchaser Question

This optional question can be asked to purchasers for completed orders on the Homepage Order Form or Custom Order Form only.  This question is not specific to tickets, and will be asked to all purchasers regardless of the items being purchased on the order form. 

Purchaser question options: 

Open Input Question

This option allows for a direct question to be asked, with either an open entry or dropdown response field. The dropdown can be populated by adding pre-defined options to the Answer field, and separating with a semi-colon (;).

1. Select Open Input Question.
2. Enter question in Question field.
3. Leave Answer field blank for open entry responses or populate with pre-defined options to create a dropdown.
4. View Preview section to review the created question.
5. Click Save.

Checkbox then Input Question

This option allows for a 2-part question.  The initial question provides a checkbox option.  If the box is checked, then an open-entry response field will appear.  

1. Select Checkbox then Input Question.
2. Enter question in Question field.
   • This question will appear next to the checkbox.
3. Enter the text you want to appear above the open entry response in the Label field. 
4. View Preview section to review the created question.
5. Click Save.

Attendee Information

Full Name, Mobile, and Email

Automatically shown and required to confirm and complete registration.

Address

Optional to request and or required for attendees.