To prepare your volunteers, share the following materials.
- Watch Volunteer Training.
- Send the reference guide.
- Share the profile.
- Provide any additional fundraiser-specific instructions.
Review the video as well to understand how your volunteers can assist during your fundraiser.
Watch the full video or segments
- Volunteer access
- Self registration (0:37)
- User check-in (1:10)
- Purchasing a ticket for a user (2:49)
- Personal bidding link (3:50)
- How to resend the welcome text (4:10)
- Helping a user receive a text after opting out (5:03)
- Bidding assistance (5:20)
- Auto bid (6:02)
- The user experience of adding a credit card (6:48)
- The user experience of placing bids, purchases, or donation (7:20)
- The user experience of bid messaging (7:59)
- Immediate purchase items (Instant and Raffle Items) (8:30)
- How to delete a bid (9:05)
- Live auction assistance (9:46)
- Donation appeal assistance (10:21)
- Checkout layout (10:50)
- Guest checkout (11:19)
- Multiple payment methods (11:58)
- Selecting additional users to pay at checkout (12:25)
- Self-checkout (12:47)