Add an Item for Purchase to a Supporters Account Using Immediate Checkout

Add Instant, raffle, and vote items to a supporter's account using Immediate Checkout.

Note: This applies to all instant, raffle or vote items with the Checkout Type set to: Immediate Checkout. When Checkout Type is set to: Add to Cart, item will be added to the purchaser's cart for later payment. 

Items can be removed from a user's account by an admin If needed as well.

Enhanced Security: Community Brands continues to invest in providing the latest security technology for your safety. This includes enabling additional reCAPTCHA on payment forms to further protect your organization and donors.  

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Add an immediate checkout item

Add via browser

Supporters with a valid mobile number receive a text the item is added to their account.

  1. Go to the View Site > Items.
  2. Locate and select the item.
  3. Enter the first three letters of the supporter's name or assigned bid number.
    • Select the supporter from the dropdown to pre-populate.
    • If the supporter does not appear in the dropdown, manually enter their information.
    • Check the Add user without phone box to bypass the requirement if a mobile number is not provided.
  4. Enter or select the answer to the question if one is needed (optional).
  5. Select or enter the Amount.
  6. Click Purchase, Buy, or Vote.
  7. Enter credit card information or select existing card on file.
  8. Select to save card on file.
  9. Click Pay.

Add via app

  1. Go to the View Site > Items.
  2. Locate and select the item.
  3. Enter the first three letters of the supporter's name or assigned bid number.
    • Select the supporter from the dropdown to pre-populate.
    • If the supporter does not appear in the dropdown, manually enter their information.
    • Check the Add user without phone box to bypass the requirement if a mobile number is not provided.
  4. Enter or select the answer to the question if one is needed (optional).
  5. Select or enter the Amount.
  6. Click Purchase, Buy, or Vote.
  7. Choose credit card payment method.
    • Enter credit card information or select existing card on file.
      • Select to save card on file.
      • Click Pay.
      • Receive payment confirmation modal.
    • Swipe a new card on file.
      • Select to save card on file.
      • Swipe card.
      • Receive payment confirmation modal.


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