Add a Campaign Admin

User is the default role on a campaign, which gives them registered user access to the fundraising website. Admin access can be provided at the time a user is added to a campaign or updated at a later date. Visit Manage Org Admins to add additional org hub admins. Visit User Permissions to see available roles and permissions.

Admin roles within a campaign

  1. Campaign Admin - Full access to all features and information within the campaign.
  2. Campaign Assistant - Limited access to manage items and related reports.
  3. Volunteer - Limited access to assist with check-in, bidding or purchasing assistance, and checkout.

Note: Campaign and Org Admins receive email notifications for order form purchases, monetary donations received through Donate Now or on a champion fundraising page, or when an item is donated via the Item Donation Form. Visit Admin Email Notification Settings to manage.

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Create a new user as admin

Org or campaign admins can add additional campaign admins. When a mobile number or email address is provided, the new admin automatically receives the welcome text and email, which includes a link to the campaign and details to complete the account setup and locate training.

  1. From the Users Container within the Dashboard, click the More button ("···").
  2. Click on Create New User.
  3. Enter first and last name.
  4. Enter a valid cell phone number.
    • Select 'Add User Without Phone' if one is not provided.
  5. Enter a valid email.
  6. Add Bidder Number or Custom Fields (If applicable.
  7. Select one of the admin roles.
  8. Click Save.


Update an existing user to admin

Update the user role of an existing user on a campaign to one of the admin roles.

  1. From the Users Container within the Dashboard, click the More button ("···").
  2. Manage Users.
  3. Search for the user and click their account.
  4. From User Details, click on their assigned role and update.

Send account setup email

If a campaign admin needs to update their username and password, an org or campaign admin can resend an email to reset.

  1. From the Users Container within the Dashboard, click the More button ("···").
  2. Select Manage Users.
  3. Locate the admin.
  4. From the User Details, click Actions.
  5. Select Send Reg Message and confirm.