Popular Articles

  1. Additional GiveSmart Services

    Expert service with a personal touch.  Flexible options to fit your team.  Encouragement every step of the way.  GiveSmart  partners have the flexibility to add on services to support your individual needs. There are three se...
  2. Smart Partners

    Need extra support? We have excellent partners ready to help.   Why work with Smart Partners?   Just like we’re experts in fundraising technology, they’re experts in the logistics of delivering friendly guest services sta...
  3. GiveSmart Technical Support Resources

    Customer support is available 24 hours a day 7 days a week. We understand sometimes you burn the midnight oil for all the good of your cause. We are here when you need us! Visit Support Coverage for additional Information. Tip:  Make su...
  4. Volunteer Training

    To prepare your volunteers, share the following materials. Watch Volunteer Training . Send the reference guide. Download Volunteer Reference Guide Share the profile. Download Volunteer Profile Provide any additional fundraiser-specif...
  5. Event Equipment Rental

    GiveSmart is accessible through a browser from any device. Visiting www.givesmart.com and click 'Platform Login' in the top right, or the campaign's website URL, and sign in which allows you access to the campaign based on your User R...
  6. Onsite Event Checklist

    Quick Reference Outline for Onsite Events   This outline provides links to GiveSmart Help Center resources to help you plan and execute your in-person fundraising event.   If you need some extra help integrating Giv...
  7. Remote Technician

    Let a Remote Technician assist in creating an amazing experience for your supporters during your fundraising event.  A dedicated technician is assigned to provide solutions and guidance during the hours of your program.  Tasks included wi...
  8. Close Auction Items (Silent & Live)

    Close your auction items all at once, by categories assigned, or one at a time to stop activity. Once silent or live items are closed, reconcile them to assign the winning bidder and allow them to checkout.  When all Silent items are closed an...
  9. Checkout a User

    Checkout a user's full or partial balance with various payment methods. User's with a valid email added to their account receive an email of their statement once their outstanding balance is paid in full. Watch a Video Checkout a us...
  10. Import Users from a Guest List

    Users can be imported to a campaign through a user template available within your campaign or found here in this article. A user template upload should be done approximately 24-48 hours prior to the event. Edits to user accounts can always be m...