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Last Updated: 03/22/2024
in Volunteers Volunteers
To prepare your volunteers, share the following materials. Watch Volunteer Training . Send the reference guide. Download Volunteer Reference Guide Share the profile. Download Volunteer Profile Provide any additional fundraiser-spec...
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The GiveSmart Support team is available to assist with platform-related questions and technical issues. Our team can help with: Troubleshooting problems you may encounter while using GiveSmart Providing clarification for aspects of the softw...
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Expert service with a personal touch. Flexible options to fit your team. Encouragement every step of the way. GiveSmart partners have the flexibility to add on services to support your individual needs. There are three service offerings av...
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Last Updated: 11/24/2025
in Guides Equipment
GiveSmart is accessible through a browser from any device. Visit www.givesmart.com and click 'Platform Login' in the top right, or the campaign's website URL, and sign in, which allows you access to the campaign based on your User Role . ...
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Last Updated: 10/14/2022
in Guides Communications Notify supporters with a text message to keep fundraising details such as the auction is open for bidding, tickets are available for purchase, ask for a donation, highlight items, congratulate auction winners, prompt to pay an outstanding balance, a...
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Need extra support? We have excellent partners ready to help. Why work with Smart Partners? Just like we’re experts in fundraising technology, they’re experts in the logistics of delivering friendly guest services staff and help operatin...
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Last Updated: 07/16/2026
in Guides Payments and Fees *Fiserv (formerly CardConnect) This article details how to locate the information currently associated with your GiveSmart Events Merchant Account, and the steps to take to update key information such as the linked Bank Account for deposits, Legal...
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Last Updated: 11/13/2024
in Guides Host an Auction
Close your auction items all at once, by categories assigned, or one at a time to stop activity. Once silent or live items are closed, reconcile them to assign the winning bidder and allow them to checkout. When all Silent items are closed and w...
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Last Updated: 05/09/2024
in Guides Communications
Stay connected with supporters via email. Watch a video Create an email
From the Admin Navigation , select Communications > Email .
Click +New Email
Choose Recipient(s) .
Customize the Subject and Body .
On...
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Last Updated: 09/08/2025
in Guides Tickets
Purchasers are required to provide their name, email address, phone, mailing address, and provide additional information requested from a User Custom Field (optional) at the time of purchase. You can choose to capture and require information fr...