Popular Articles

  1. Additional GiveSmart Services

    Expert service with a personal touch.  Flexible options to fit your team.  Encouragement every step of the way.  GiveSmart  partners have the flexibility to add on services to support your individual needs. There are three se...
  2. GiveSmart Technical Support Resources

    Customer support is available 24 hours a day 7 days a week. We understand sometimes you burn the midnight oil for all the good of your cause. We are here when you need us! Visit Support Coverage for additional Information. Tip:  Make su...
  3. Volunteer Training

    To prepare your volunteers, share the following materials. Watch Volunteer Training . Send the reference guide. Download Volunteer Reference Guide Share the profile. Download Volunteer Profile Provide any additional fundraiser-spec...
  4. Smart Partners

    Need extra support? We have excellent partners ready to help.   Why work with Smart Partners?   Just like we’re experts in fundraising technology, they’re experts in the logistics of delivering friendly guest services sta...
  5. Event Equipment Rental (iPads & Swipers)

    GiveSmart is accessible through a browser from any device.  Visiting www.givesmart.com and click 'Platform Login' in the top right, or the campaign's website URL, and sign in which allows you access to the campaign based on your...
  6. Sending Text Messages

    Notify supporters with a text message to keep fundraising details such as the auction is open for bidding, tickets are available for purchase, ask for a donation, highlight items, congratulate auction winners, prompt to pay an outstanding balance, a...
  7. Onsite Event Checklist

    Quick Reference Outline for Onsite Events   This outline provides links to GiveSmart Help Center resources to help you plan and execute your in-person fundraising event.   If you need some extra help integrating Giv...
  8. Sending Email Messages

    Stay connected with supporters via email. Watch a video Create an email  From the Admin Navigation , select  Communications >  Email . Click +New Email Choose Recipient(s) . Customize the Subject ...
  9. Changing your Merchant Account Information

    Once the Merchant Account is established, new campaigns are automatically linked. If any changes are needed on the account (legal name, DBA, account signer and banking information) then please complete the correct form and send it to Support. Reach ...
  10. Purchaser and Attendee Information

    Purchasers are required to provide their name, email address, phone, mailing address, and provide additional information requested from a User Custom Field (optional)  at the time of purchase. You can choose to capture and require information...