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Expert service with a personal touch. Flexible options to fit your team. Encouragement every step of the way. GiveSmart partners have the flexibility to add on services to support your individual needs. There are three service offerings av...
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Last Updated: 03/22/2024
in Volunteers Volunteers
To prepare your volunteers, share the following materials. Watch Volunteer Training . Send the reference guide. Download Volunteer Reference Guide Share the profile. Download Volunteer Profile Provide any additional fundraiser-spec...
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Last Updated: 03/17/2025
in Guides Resources
Customer support is available 24 hours a day 7 days a week. We understand sometimes you burn the midnight oil for all the good of your cause. We are here when you need us! Visit Support Coverage for additional Information. Tip: Make sure ...
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Last Updated: 02/14/2025
in Guides Equipment GiveSmart is accessible through a browser from any device. Visiting www.givesmart.com and click 'Platform Login' in the top right, or the campaign's website URL, and sign in which allows you access to the campaign based on your User Role . ...
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Need extra support? We have excellent partners ready to help. Why work with Smart Partners? Just like we’re experts in fundraising technology, they’re experts in the logistics of delivering friendly guest services staff and help operating ...
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Last Updated: 10/14/2022
in Guides Communications Notify supporters with a text message to keep fundraising details such as the auction is open for bidding, tickets are available for purchase, ask for a donation, highlight items, congratulate auction winners, prompt to pay an outstanding balance, a...
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Last Updated: 12/23/2024
in Guides Payments and Fees
This article details how to locate the information currently associated with your GiveSmart Events Merchant Account, and the steps to take on how to update key information such as the linked Bank Account for deposits, Legal Name/Tax ID, Financi...
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Last Updated: 05/09/2024
in Guides Communications
Stay connected with supporters via email. Watch a video Create an email
From the Admin Navigation , select Communications > Email .
Click +New Email
Choose Recipient(s) .
Customize the Subject and Body .
On...
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Last Updated: 07/03/2024
in Guides Tickets
Purchasers are required to provide their name, email address, phone, mailing address, and provide additional information requested from a User Custom Field (optional) at the time of purchase. You can choose to capture and require information fr...
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Last Updated: 05/20/2022
in Guest Experience Account Add card information that is saved to your GiveSmart account to expedite future fundraising contributions and check-in/check-out processes. Save multiple cards, allowing you to choose between methods of payment. Note: A campaign admin needs to...