Filter Unpaid Users within Checkout

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Filter to unpaid

  1. Go to Admin View > Users > Checkout.
  2. Click Search by Status.
  3. Click Yet to Pay Including Pledges or Yet to Pay Excluding Pledges.

Status descriptions

Yet to Pay Including Pledges

Includes all unpaid users including those who have a payment marked as Pledged.

Yet to Pay Excluding Pledges

All unpaid users excluding Pledged payments.

Refund Required

Users where a refund is required.

Note: Org and Campaign Admins can issue refunds within a campaign.