We offer several preset recipient groups to choose from. Each group allows you to filter your users by certain criteria, allowing you to target your message to a select group of supporters within your campaign. Messages are sent to users that have an email address or mobile number on file and fit the group criteria.
Users who donated regardless of where the donation was placed (i.e. Donate Now, Order Form, Click to Donate, or custom Donate item).
All users listed within Users > Details. (Includes Invitees)
Users who won a silent item after the auction was closed and reconciled.
Users who won a silent or live item after the items are closed and reconciled. Also includes silent items sold as instant items post-close.
Unpaid - Include Pledges
All unpaid users, including users whose payment is marked as Pledged.
Unpaid - Exclude Pledges
All unpaid users, excluding users whose payment is marked as Pledged.
Only unpaid users whose payment is marked as Pledged.
Users who are assigned a group within seating management. (Includes Invitees)
Users assigned a ticket but have yet to confirm. Once an invitee confirms they are no longer included in this group. (Includes Invitees)
No Card on File
Users that do not have a credit card on file.
Users that have a raffle item purchase on the campaign site.
Missing Contact Info Sent
Users missing email, phone or mailing addresses on their accounts.
- Sending an Email: will send to anyone missing phone number or mailing address.
- Sending a Text: will send to anyone missing email or mailing address.
All attendees and invitees, including unconfirmed. From the Ticket Type dropdown, choose to send a text to all ticketholders or ticketholders of a selected type. (Includes Invitees)
Any users that do not have a ticket on their account.
Not Checked In
Any users that have not been checked in to the campaign by either an admin or self check-in. This does not include invitees.