New Articles

  1. Reminder Business Cards

    Remind users that bidding will be electronic and to bring a fully charged phone to your event. These cards are designed to be printed on a standard 3.5 x 2-inch business card to share with your supporters. Reminder Cards One sheet of 8 reminder ca...
  2. Managing how User Names Appear in the Item History

    Each item detail displays a history of bids or purchases. Choose how history appears to users. Set item history  Go to the  Admin View  >  Dashboard From the  Users container, click the  More button ( "&m...
  3. Return a Ticket Order

    Org and Campaign admins can return full ticket orders and choose how to handle the original payment. Returning an order removes all tickets, items, and donations. Unconfirmed invitees are removed from the Users tab and confirmed attendees show as ...
  4. Merge Duplicate User Accounts

     Watch a Video There are two methods to manage and merge user accounts duplicated on a campaign. Tip:  With GiveSmart ticketing, to merge a duplicate ticketed user, visit Ticket Orders and un-assign the duplicated attendee. ...
  5. Vote History

    Track all votes placed, from the time available until closed, by the number of votes or generated revenue. Watch a video Locate From the Admin Navigation,  select  Reports > Overview. Select  Vote History.  ...
  6. Set a Date/Time for Bidding to Start

    Specify a date/time for the campaign to automatically switch the Items page visibility from Preview or Hidden to Live . The timezone for the date and time is based on the address set in the campaign details map . Watch a video Set da...
  7. Ticketing Email Template

    The below template encourages users to purchase tickets, attendees to register, and a quick how-to bid guide. Ticketing Email Template.docx Dear Guests, The excitement has reached a fever pitch and we are looking forward to seeing you at (FUNDR...
  8. Items Reports

    Item reports are available to track and manage fundraising activity related to the offered items. Watch a video Locate From the Admin Navigation,  select Reports > Overview. Inventory Track the sold and paid status for all...
  9. Adjust Starting Bid and Bid Increment Percentages for Auction Items

    When including a fair market value on a silent item, your campaign has a default starting bid set at 50% of the fair market value entered and a 15% default starting bid of the starting value, per GiveSmart's recommendation. If a fair market val...
  10. Payments Received Report

    Overview of all payments received. Review the number of individuals and overall amounts. Note: Payments received outside GiveSmart are not reflected in the report. Watch a video Locate From the Admin Navigation,  select   R...