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Created On: 04/20/2022
in Guides Campaigns (Events) When circumstances change and you have to pivot, we’re here to help you. This article contains areas to consider when transitioning your once in-person fundraiser to an online campaign. Plan Decide on presentation If you planned a presentation su...
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Created On: 04/20/2022
in Guides Checkout Tip: Returns issued at checkout are lost revenue for the organization and impact the funds raised. Have one person designated to handle authorizing any returns. Org, Campaign and Volunteer admins can return Items from a user's account at checko...
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Created On: 04/20/2022
in Guides Checkout Can I enter a check or cash payment for a user's purchase? Yes. Visit Checkout a User for more information. Cash and check payments will not be included in the Batch Report summary, as we do not deposit these funds on your behalf. Can I recor...
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Created On: 04/20/2022
in Guides Communications As an admin, moderate the complete chat activity that is occurring on your Presentation Page when chat is shown. From this list view, Admins can delete messages. Chat messages will load the first 1000 chat messages, then a Show More would appe...
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Created On: 04/20/2022
in Guides Communications At the conclusion of checkout or the next day, send a text to users with a remaining balance. Choose to include or exclude users whose balance is marked as pledged. Recipients are linked to their Pay page to secure the balance on a credit card of ch...
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Created On: 04/20/2022
in Guides Design Mobile sponsors are supporters who underwrite or pay a portion of the mobile bidding technology. Incentives Sponsor logo and/or headline language featured on the campaign. Optional link to their web page. Clear recognition as the technology spo...
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Created On: 04/20/2022
in Guides Displays Highlight donations received as well as showing your progress towards the total raised. This layout will divide the display with a header and footer and two equal center sections Two Column Display Name Customize Revenue Display name. Genera...
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Created On: 04/20/2022
in Guides Displays Create a slideshow to share helpful tips, fundraising information, and sponsors. Multiple slides rotate approximately every 10 seconds. Slides can be customized, added, removed, and re-ordered. It is a wonderful complementary visual to any audio/vi...
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Created On: 04/21/2022
in Guides Displays Why are my ads not appearing on the display screen? Often this issue is due to the spam filter on the web browser. Look in the top right corner of the browser, check to see if a spam filter has been applied to the webpage. (Please see the image b...
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Created On: 04/20/2022
in Guides Communications Within each campaign there are templated text messages to preselected groups of users, containing key information or instructions, which are helpful to send before, during, and after events. Send a templated text From the Admin Navigation , cl...