New Articles

  1. Purchase a Ticket at Check In

    Ticket purchases can be made at check-in and either added to an existing Registered User account or create a new user and include a ticket purchased. Watch a Video Purchase a Ticket for A New Attendee Go to Admin view > Users > Check...
  2. Volunteer Roles

    GiveSmart provides two limited administrative roles, campaign assistant, and volunteers. These roles allow access to areas such as managing the items, check-in in, assist with bidding, and checkout. Visit User Role Permissions to learn more about...
  3. 2022 Spring Releases

    New Feature Age Restrictions Apply an age restriction to items that require a bidder or purchaser to meet a certain age prior to purchase. Print Seating Management Admin now have the ability to print the seating management view for their ...
  4. Ticketing Reports

    There are several great reports to assist in reviewing ticketing revenue, ticket orders, attendee details, and answers to ticket questions. Watch a video Ticket revenue Allows the Admin to review the number of tickets sold, how many total ...
  5. Online/Virtual Fundraiser Checklist

    Quick Reference Outline for Online/Virtual Events. This outline provides links to GiveSmart Help Center resources to help you plan and execute your  fundraising event.   If you need some extra help integrating GiveSmart into your event plan,...
  6. Onsite Event Checklist

    Quick Reference Outline for Onsite Events   This outline provides links to GiveSmart Help Center resources to help you plan and execute your in-person fundraising event.   If you need some extra help integrating GiveSmart into your event pl...
  7. Live Activity

    From the Live Activity view, monitor the fundraising activity, see upcoming text messages from the queue and enter monetary donations.   Activity Feed View fundraising activity either by source or all. Feed shows the 20 most recent fundraisin...
  8. Filter Unpaid Users within Checkout

    Watch a video Filter to unpaid Go to Admin View > Users > Checkout. Click Search by Status. Click Yet to Pay Including Pledges or Yet to Pay Excluding Pledges. Status descriptions Yet to Pay Including Pledges Includes a...
  9. Campaign Form Overview

    Note: Available for Org Admins once the deposit is marked paid. Expand fundraising by creating additional campaigns. Provide basic details about the fundraising opportunity, types of fundraising offered, and if staff members are needed. Campaig...
  10. Update User Information

    After a guest has been checked in, updates to their name, phone number, email address, assigned bidder number or custom field information can be made to a user account both from the Check-In screen as well as User Details. Tip: If Bidder Number o...