New Articles

  1. Campaign Form Overview

    Note: Available for Org Admins once the deposit is marked paid. Expand fundraising by creating additional campaigns. Provide basic details about the fundraising opportunity, types of fundraising offered, and if staff members are needed. Campaig...
  2. Update User Information

    After a guest has been checked in, updates to their name, phone number, email address, assigned bidder number or custom field information can be made to a user account both from the Check-In screen as well as User Details. Tip: If Bidder Number o...
  3. Check In FAQs

    Can I add a credit card to a user's account? Yes. Visit Check in a User to review the steps. Can I update a user's name, mobile number, or custom fields? Yes. Visit Update User Details at Check-in for more information. How do I get custom ...
  4. Safely Share your Site Links

    Shareable links direct users to areas of your campaign site to engage in the offerings without the association of a specific user. When promoting your campaign site on social media, in communications, or when promoting to a friend, use the shareable...
  5. Pivot to an Online/Virtual Fundraiser

    When circumstances change and you have to pivot, we’re here to help you. This article contains areas to consider when transitioning your once in-person fundraiser to an online campaign. Plan Decide on presentation If you planned a presentation su...
  6. Manage Chat on your Presentation Page

    As an admin, moderate the complete chat activity that is occurring on your Presentation Page when chat is shown. From this list view, Admins can delete messages. Chat messages will load the first 1000 chat messages, then a Show More would appe...
  7. Send a Text to Unpaid Users Post Fundraiser

    At the conclusion of checkout or the next day, send a text to users with a remaining balance. Choose to include or exclude users whose balance is marked as pledged. Recipients are linked to their Pay page to secure the balance on a credit card of ch...
  8. What is a Mobile Sponsor?

    Mobile sponsors are supporters who underwrite or pay a portion of the mobile bidding technology. Incentives Sponsor logo and/or headline language featured on the campaign. Optional link to their web page. Clear recognition as the technology spo...
  9. Two Column Revenue Display

    Highlight donations received as well as showing your progress towards the total raised. This layout will divide the display with a header and footer and two equal center sections Two Column Display Name Customize Revenue Display name. Genera...
  10. Slideshow Display

    Create a slideshow to share helpful tips, fundraising information, and sponsors. Multiple slides rotate approximately every 10 seconds. Slides can be customized, added, removed, and re-ordered. It is a wonderful complementary visual to any audio/vi...