New Articles

  1. Online/Virtual Fundraiser Checklist

    Quick Reference Outline for Online/Virtual Events. This outline provides links to GiveSmart Help Center resources to help you plan and execute your  fundraising event.   If you need some extra help integrating GiveSmart into your event plan,...
  2. Onsite Event Checklist

    Quick Reference Outline for Onsite Events   This outline provides links to GiveSmart Help Center resources to help you plan and execute your in-person fundraising event.   If you need some extra help integrating GiveSmart into your event pl...
  3. Live Activity

    From the Live Activity view, monitor the fundraising activity, see upcoming text messages from the queue and enter monetary donations.   Activity Feed View fundraising activity either by source or all. Feed shows the 20 most recent fundraisin...
  4. Filter Unpaid Users within Checkout

    Watch a video Filter to unpaid Go to Admin View > Users > Checkout. Click Search by Status. Click Yet to Pay Including Pledges or Yet to Pay Excluding Pledges. Status descriptions Yet to Pay Including Pledges Includes a...
  5. Campaign Form Overview

    Note: Available for Org Admins once the deposit is marked paid. Expand fundraising by creating additional campaigns. Provide basic details about the fundraising opportunity, types of fundraising offered, and if staff members are needed. Campaig...
  6. Update User Information

    After a guest has been checked in, updates to their name, phone number, email address, assigned bidder number or custom field information can be made to a user account both from the Check-In screen as well as User Details. Tip: If Bidder Number o...
  7. Check In FAQs

    Can I add a credit card to a user's account? Yes. Visit Check in a User to review the steps. Can I update a user's name, mobile number, or custom fields? Yes. Visit Update User Details at Check-in for more information. How do I get custom ...
  8. Safely Share your Site Links

    Shareable links direct users to areas of your campaign site to engage in the offerings without the association of a specific user. When promoting your campaign site on social media, in communications, or when promoting to a friend, use the shareable...
  9. Pivot to an Online/Virtual Fundraiser

    When circumstances change and you have to pivot, we’re here to help you. This article contains areas to consider when transitioning your once in-person fundraiser to an online campaign. Plan Decide on presentation If you planned a presentation su...
  10. Manage Chat on your Presentation Page

    As an admin, moderate the complete chat activity that is occurring on your Presentation Page when chat is shown. From this list view, Admins can delete messages. Chat messages will load the first 1000 chat messages, then a Show More would appe...