New Articles

  1. Text Message FAQs

    Can I view text messages in my campaign? Yes. From the Admin Navigation , select Communications > Text > Sent. Select between all, inbox, outbox, or invalid from the Filtered By dropdown. What is an invalid text message? Invalid texts a...
  2. Include an Animation on Leading Bids

    Show fireworks or confetti when a supporter becomes the leading bidder on an auction item. The animation appears on the success modal bidders see when the leading bid is placed. Watch a video Add an animation From the Admin Navigation ,...
  3. Create a Champion Ranking by Donation Revenue Display

    Note: To utilize the Champion Ranking by Donation Revenue display option, you must also be using the Champion features within the campaign Create a  revenue display that showcases monetary donations received and ranked by champion fundraisers. ...
  4. Left/Right Sidebar Revenue Display

    The left and right sidebar display layout options are mirror images of each other. Left Sidebar Display Right Sidebar Display   Name Customize the display name. General Layout Choose between the left and right sidebar options. Visit ...
  5. Admin Email Notification Settings

    Org and campaign admins receive emails for order form purchases, item donations received from the Item Donation Form, and monetary donations received both through the Donate Now form and on Champion pages by default. Watch a video Adjust no...
  6. Opt Back in to Messages

    When a Guest text STOP to 76278 they no longer receive text message updates.  Guests can unsubscribe from email messages by selecting the Unsubscribe link in a platform generated email.  Guests can easily opt back in to receive messages moving forwa...
  7. Preset Message Recipient Groups

    We offer several preset recipient groups to choose from.  Each group allows you to filter your users by certain criteria, allowing you to target your message to a select group of supporters within your campaign. Messages are sent to users that have ...
  8. Sending Messages to Ticketed and Non-Ticketed Users

    Note: The Ticketholder and Nonticketholder groups can only be used with GiveSmart ticketing on a campaign. Draft, schedule, and send emails or text messages to users who are ticketholders or non-ticketholders within your campaign site.  Non-ticke...
  9. View Sent Emails

    Once an email has been sent from within the campaign, it will generate in the sent log from the Admin Navigatio n > Communications > Email > Sent page. Click on a sent email. Content preview will populate on the right. The date and time s...
  10. One Column Revenue Display

    Make your donors or revenue goals the main focus on a visual display or leaderboard by choosing a one-column layout with header and footer to showcase monetary donations received or revenue goal totals reached. 1 Column Display Name Customize...