New Articles

  1. 2022 Fall Releases

    New Feature Export Donor CRM Report from GiveSmart Events A new Donor CRM report has been added which will allow you to easily export transactions and donors from the GiveSmart Events platform and import to GiveSmart Donor CRM.   In Person...
  2. Swiper Troubleshooting

    Please reference some of these common troubleshooting tips if you are experiencing an issue with your Magtek iDynamo 5 swiper.   Remember - only swipers purchased through our card processing partner are compatible with our sites.  Please visit o...
  3. Multiple Fundraising Products Welcome Guide

    Welcome to GiveSmart!  This welcome guide is intended for organizations who own 2 or more GiveSmart Fundraising Products, including any combination of GiveSmart Events, Fundraise or Donor CRM.  This guide will walk you through the next steps and pr...
  4. Merchant Account FAQ

    General Q: Who is CardConnect (CloverConnect)? CardConnect is a payments partner of Fiserv, founded in 2006. They offer a suite of solutions focused on the ever-evolving needs of merchants accepting credit and debit transactions. CardConnect i...
  5. Donor CRM: Automate Tracking Donors, Thank You Letters, and Retaining Them to Give Again

    Your Intuitive, Simple CRM Community Brands, GiveSmart's parent company, acquired SimplyFundraisingCRM in March 2022, rounding out the GiveSmart fundraising and donor management platform.   Built by fundraising experts with over 25 years of experi...
  6. Keyword Strategies

    The keyword you choose when you set up a new GiveSmart event can have a vital impact on the overall success.  This document will cover keyword best practices, common mistakes, and help you determine the extent to which your keyword selection will ...
  7. Update Ticket Attendees Post Purchase

    Update attendees within your ticket order either through the email receipt or from the campaign Pay page. Assign and unassigned attendees tickets and add a mobile number or email to send confirmation reminders. From the reminders, invitees confirm a...
  8. Purchase Items from an Order Form

    Instant and raffle items can be available for purchase from an order form within a campaign. Select from the items available, answer questions associated with the purchase, and secure your payment with the desired credit card. Once the purchase is c...
  9. How to Make a Monetary Donation

    Make a monetary donation on a GiveSmart campaign. There are several ways for you to give. Enhanced Security: Community Brands continues to invest in providing the latest security technology for your safety. This includes enabling additional re...
  10. Assign Bidder Numbers to Users

    GiveSmart allows for both manual or auto-assign bidder numbers. GiveSmart does not supply physical paddles or bidder numbers. We recommend using numbers between 100-999. Tip: Multiple guests (couples) can share a bidder number. Auto-assign bid...