New Articles

  1. Donor CRM: Automate Tracking Donors, Thank You Letters, and Retaining Them to Give Again

    Your Intuitive, Simple CRM Community Brands, GiveSmart's parent company, acquired SimplyFundraisingCRM in March 2022, rounding out the GiveSmart fundraising and donor management platform.   Built by fundraising experts with over 25 years ...
  2. Keyword Strategies

    The keyword you choose when you set up a new GiveSmart event can have a vital impact on the overall success.  This document will cover keyword best practices, common mistakes, and help you determine the extent to which your keyword selection ...
  3. Update Ticket Attendees Post Purchase

    Update attendees within your ticket order either through the email receipt or from the campaign Pay page. Assign and unassigned attendees tickets and add a mobile number or email to send confirmation reminders. From the reminders, invitees confirm a...
  4. Purchase Items from an Order Form

    Instant and raffle items can be available for purchase from an order form within a campaign. Select from the items available, answer questions associated with the purchase, and secure your payment with the desired credit card. Once the purchase is c...
  5. How to Make a Monetary Donation

    Make a monetary donation on a GiveSmart campaign. There are several ways for you to give. Enhanced Security: Community Brands continues to invest in providing the latest security technology for your safety. This includes en...
  6. Assign Bidder Numbers to Users

    GiveSmart allows for both manual or auto-assign bidder numbers. GiveSmart does not supply physical paddles or bidder numbers. We recommend using numbers between 100-999. Tip: Multiple guests (couples) can share a bidder number. Auto-assign bid...
  7. Manage User Details

    Manage supporter accounts by confirming and updating their user details. Re-send the welcome text messages, download statements, or remove a user with no activity on the campaign site. Watch a video Update a user account. Add or update a...
  8. User Permissions

    As an Admin you may wonder what the difference is between the Admin and User Roles.  Who do you assign Admin access to, and what privileges does this give them on your campaign site?  The information listed below breaks down the different...
  9. Send Assignment or Confirmation Reminders

    Send reminders to encourage purchasers who have unassigned tickets to update their orders with the names of those attending or a reminder encouraging attendees who have yet to confirm their tickets to accept their invitation to attend. Watch a vide...
  10. Purchase a Ticket for a Supporter

    Enter all ticket purchases outside of the Order Form, such as phoned or mailed in. Assign complimentary tickets or assist guests who prefer not to purchase electronically. Once the order is entered, both the purchaser and any attendees are reflect a...