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Created On: 04/26/2022
in Guest Experience Participate
This article details the various ways you can make a monetary donation through a GiveSmart Event Site. Donate Now From the Home page, locate the Donate Now section and make a one-time or monthly donation. Payment is processed at the time o...
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Created On: 04/26/2022
in Guides Users
Assigning Bidder Numbers This article details how to manually assign or auto-assign bidder numbers to registered users. General Considerations: We recommend using numbers between 100-999. GiveSmart does not supply physical paddles or bidder n...
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Created On: 04/26/2022
in Guides Users
This article outlines the steps for removing users with no activity in an Event Site. If a user is linked to any activity on the site (such as purchases, bids, donations, or payments/refunds), the option to remove them will be unavailable. Activit...
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Created On: 04/26/2022
in Guides Users Users can be imported to a campaign through a user template available within your campaign or found here in this article. A user template upload should be done approximately 24-48 hours prior to the event. Edits to user accounts can always be made p...
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Created On: 04/26/2022
in Guides Users
Manage supporter accounts by confirming and updating their user details. Re-send the welcome text messages, download statements, or remove a user with no activity on the campaign site. Watch a video Update a user account. Add or update a...
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Created On: 04/26/2022
in Guides Users As an Admin you may wonder what the difference is between the Admin and User Roles. Who do you assign Admin access to, and what privileges does this give them on your campaign site? The information listed below breaks down the different features ...
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Created On: 04/26/2022
in Guides Tickets Send reminders to encourage purchasers who have unassigned tickets to update their orders with the names of those attending or a reminder encouraging attendees who have yet to confirm their tickets to accept their invitation to attend. Watch a vide...
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Created On: 04/26/2022
in Guides Tickets
Org and Campaign admins can return full ticket orders and choose how to handle the original payment. Returning an order removes all tickets, items, and donations. Unconfirmed invitees are removed from the Users tab and confirmed attendees show a...
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Created On: 04/26/2022
in Guides Tickets Enter all ticket purchases outside of the Order Form, such as phoned or mailed in. Assign complimentary tickets or assist guests who prefer not to purchase electronically. Once the order is entered, both the purchaser and any attendees are reflect a...
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Created On: 04/26/2022
in Guides Tickets Review, update and manage invitees and attendees in ticket orders. Watch a video Access ticket orders Visit the Tickets Container within the Dashboard , and click the More button ( "···" ). Select Manage Orders . Review attendee ...