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Created On: 04/20/2022
in Guides Campaigns (Events)
Get users excited and active on the campaign as early as possible. Promote far and wide to get users registered, engaged in the items, making donations, and more! Tip: Start to promote the campaign 5-7 days prior to your fundraiser. Prior to ...
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Created On: 04/20/2022
in Guides Campaigns (Events)
Note: Available for org admins (for GiveSmart Events only customers) or Global Admin (for GiveSmart Events + Fundraise customers) once the deposit is paid or the annual subscription is paid. Signing a GiveSmart contract provides you a twelve-mo...
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Created On: 04/20/2022
in Guides Campaigns (Events)
This guide details how to copy existing Event Sites (Campaigns) with the option to carry over global settings, items, users, and tickets. The ability to copy Event Sites/Campaigns is available for Org Admins (GiveSmart Events only) or Global Admi...
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This article details how to set up your CardConnect Merchant Account (MID), which is required in order to process credit card transactions through GiveSmart. Note: Your organization may require more than one merchant account, since all GiveSm...
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Need extra support? We have excellent partners ready to help. Why work with Smart Partners? Just like we’re experts in fundraising technology, they’re experts in the logistics of delivering friendly guest services staff and help operating ...
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Created On: 04/10/2022
in Guides Check In
Allow guests the option to check-in to the event or campaign themselves. By sending a simple text message, guests can check themselves into the event allowing admin to track attendance and maintain a contactless environment. This feature can be us...
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Created On: 04/10/2022
in Volunteers Volunteers
To prepare your volunteers, share the following materials. Watch Volunteer Training . Send the reference guide. Download Volunteer Reference Guide Share the profile. Download Volunteer Profile Provide any additional fundraiser-spec...
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Created On: 10/15/2021
in Guides Items for Purchase
Add Instant, raffle , and vote items to a supporter's account using Immediate Checkout. Note: This applies to all instant, raffle or vote items with the Checkout Type set to: Immediate Checkout. When Checkout Type is set to: Add to Cart , ite...
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Customer and donor technical support is available when using GiveSmart Fundraise. Visit Contact Us for more information. Customer Support Normal business hours are: 7:00 am to 4:00pm Pacific Time, Monday through Friday. Email: givesmart-help...
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Created On: 08/17/2021
in Guides Host an Auction
Auction Items are things such as products, tickets, vacation destinations, and gift certificates. Items can be available for online bidding or auctioned off by an auctioneer or emcee. An item can be offered individually or combined into a package ...