New Articles

  1. Promote & Share Campaign

    Get users excited and active on the campaign as early as possible. Promote far and wide to get users registered, engaged in the items, making donations, and more! Tip: Start to promote the campaign 5-7 days prior to your fundraiser. Prior to ...
  2. Create Additional Campaigns (Events)

    Note: Available for org admins (for GiveSmart Events only customers) or Global Admin (for GiveSmart Events + Fundraise customers) once the deposit is paid or the annual subscription is paid. Signing a GiveSmart contract provides you a twelve-mo...
  3. Copy an Existing Event Site (Campaign)

    This guide details how to copy existing Event Sites (Campaigns) with the option to carry over global settings, items, users, and tickets.  The ability to copy Event Sites/Campaigns is available for Org Admins (GiveSmart Events only) or Global Admi...
  4. Set Up a Merchant Account to Process Credit Cards Updated

    This article details how to set up your CardConnect Merchant Account (MID), which is required in order to process credit card transactions through GiveSmart. Note: Your organization may require more than one merchant account, since all GiveSm...
  5. Smart Partners

    Need extra support? We have excellent partners ready to help.   Why work with Smart Partners?   Just like we’re experts in fundraising technology, they’re experts in the logistics of delivering friendly guest services staff and help operating ...
  6. Self Check-In

    Allow guests the option to check-in to the event or campaign themselves.  By sending a simple text message, guests can check themselves into the event allowing admin to track attendance and maintain a contactless environment.  This feature can be us...
  7. Volunteer Training

    To prepare your volunteers, share the following materials. Watch Volunteer Training . Send the reference guide. Download Volunteer Reference Guide Share the profile. Download Volunteer Profile Provide any additional fundraiser-spec...
  8. Add an Item for Purchase to a Supporters Account Using Immediate Checkout

    Add Instant, raffle , and vote items to a supporter's account using Immediate Checkout. Note:  This applies to all instant, raffle or vote items with the Checkout Type set to: Immediate Checkout. When Checkout Type is set to: Add to Cart , ite...
  9. GiveSmart Fundraise Technical Support Resources (formerly MobileCause)

    Customer and donor technical support is available when using GiveSmart Fundraise. Visit Contact Us for more information. Customer Support Normal business hours are: 7:00 am to 4:00pm Pacific Time, Monday through Friday. Email: givesmart-help...
  10. Create an Auction Item

    Auction Items are things such as products, tickets, vacation destinations, and gift certificates. Items can be available for online bidding or auctioned off by an auctioneer or emcee. An item can be offered individually or combined into a package ...