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Created On: 04/26/2022
in Guides Resources Use these templates to create sections and pages highlighting the details of your campaign. Note: Please exercise caution when using these templates. Assistance is limited in our ability to help resolve any issues as a result of your customizati...
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Created On: 04/26/2022
in Guides Resources
Customer support is available 24 hours a day 7 days a week. We understand sometimes you burn the midnight oil for all the good of your cause. We are here when you need us! Visit Support Coverage for additional Information. Tip: Make sure ...
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Created On: 04/26/2022
in Guides Resources Looking for inspiration for your next campaign or curious about the latest trends? Our Marketing Team has the answers and inspiration you're looking for! GiveSmart.com has a wealth of information. Everything from the latest blogs, case studies...
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Created On: 04/26/2022
in Guides Reports
Where and when can I see campaign reporting details? View reporting details both from the payment and revenue containers in the dashboard and the 'Reports' tab. How do I export report details? Select to Copy, CSV, Excel, PDF, or Print any repo...
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Created On: 04/26/2022
in Guides Reports
*Fiserv (formerly CardConnect) When multiple campaigns generate revenue simultaneously, the batching information sent from Fiserv does not break apart the revenue across the organization's campaigns. It reflects the revenue as a 'lump sum' on the...
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Created On: 04/26/2022
in Guides Reports Track all raffle entry purchases, from the time available until closed. Visit Raffle to learn more about running a raffle through a campaign. Watch a video Locate From the Admin Navigation, select Reports > Overview. Select Raff...
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Created On: 04/26/2022
in Guides Reports Track all silent item bids placed from the time the items are available for bidding until closed. Locate From the Admin Navigation, select Reports > Overview . Select Bid History . Summary report Breakdown of each placed bid. The da...
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Created On: 04/25/2022
in Guides Payments and Fees
*Fiserv (formerly CardConnect) Users can select various payment methods available on your event/campaign site. Users can self-check out with a credit card added to their user profile. Admins can assist users with checkout and reflect payment meth...
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Created On: 04/25/2022
in Guides Payments and Fees
What Is the difference between a statement and a receipt? Statement : A statement is generated for any user with activity . User activity includes ticket orders, instant, vote or raffle item purchases, auction winnings, and donations. Stateme...
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Created On: 04/25/2022
in Guides Payments and Fees
*Fiserv (formerly CardConnect) When choosing to accept credit card payments, a fee is charged per transaction to the organization. Fees passed and paid by the purchaser are found in the Transaction section of the Revenue Report . The collec...