New Articles

  1. Add an Admin or Volunteer

    User is the default role on a campaign, which gives the registered user access to the event website. Admin access can be provided at the time a user is added to a campaign or updated at a later date. Visit Manage Org Admins to add additional org h...
  2. Reports Page Overview

    A real-time snapshot of revenue, items, users, payments, and more. Filter reports by pre-event, during, post, all, or custom date ranges. Search, sort, and export all available report details. Watch a video Reports review Most of the avail...
  3. Onboarding: Prepare to Go Live

    Watch a Video Walk Through Logging In Visitors' Experience Campaign Dashboard and Settings Review Users Tickets Items Touch On Displays Messages Ads Reports 24/7 Help Center and Support Agents ...
  4. Customer Referral Program

    Do you know of a fellow Organization who would benefit from using GiveSmart? We would love to know and we'll reward both you, and the Organization you refer, if they sign up! What we’ll do: We will discount your next contract by $300 for ...
  5. Run a Campaign: Event Day Preparation

    Watch a Video Walkthrough One Week Pre-Event Checklist Review and finalize Tickets and Seating Management. Complete auction items and item display sheet. Complete the guest list and assign bid numbers (if applicable). Confirm...
  6. Registration Email

    A registration email is sent to the email provided once registration is complete on the campaign site, which contains your personal bidding link to access bidding pages on the campaign. If you are assigned an admin role on the campaign site, your em...
  7. Customize the Campaigns Style and Color

    Customize the look and feel of the page background color or add an image and set the color scheme used for campaign buttons, headers, navigations indicators, and more. Locate style and color options Go to Admin Navigation , select  Desig...
  8. Checkout Multiple Users Together

    Watch a video Check out multiple users at the same time Go to Admin view > Users > Checkout . Enter the user's name in the search box. Click Search . Locate the user’s account.           &n...
  9. Check In with Ticketing

    Enhanced ticketing and registration allows the flexibility for any fundraiser to benefit from an intuitive ticketing portal and an interactive dashboard for reporting.  Check-In a ticketed user Go to Admin view > Users > Check-In. Typ...
  10. Purchase a Ticket at Check In

    Ticket purchases can be made at check-in and either added to an existing Registered User account or create a new user and include a ticket purchased. Watch a Video Purchase a Ticket for A New Attendee Go to Admin view > Users > ...