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Created On: 04/22/2022
in Guides Org Hub
Note: Available to Org admins only. Review merchant account funding details from batch reports containing completed recurring donations only. Locate Go to Org Hub > Reports. Select Recurring Transactions. Review Click on any ...
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Created On: 04/22/2022
in Guides Items for Purchase
Can I rotate an image? Yes. Your computer may automatically rotate the photo, however, the platform uploads the photo in its original orientation. If the camera is sideways, the photo will upload sideways. Rotate the photo on your computer first...
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Created On: 04/22/2022
in Guides Items for Purchase Add images to items to capture the supporter's attention. Feature both main and additional images on each item. Image files must be .jpg, .png or .gif (No PDF). The ideal size is 1088 x 816 pixels. Tip: Use Google images and logos for standard ...
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Created On: 04/22/2022
in Guides Items for Purchase
Remove an item from a user's account before payment . By default, the platform opts the admin out of sending a text to the user that the item was deleted, but you can opt for a text to be sent by checking the Send Cancellation Message prior to ...
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Created On: 04/21/2022
in Guides Host an Auction
A single bid can be placed as a one time bid for any amount or auto bids can be placed and set at the maximum amount a user is willing to spend. Bids can be added to a user's account by org, campaign, or volunteer admins. Watch a video ...
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Created On: 04/21/2022
in Guides Host an Auction
Close your auction items all at once, by categories assigned, or one at a time to stop activity. Once silent or live items are closed, reconcile them to assign the winning bidder and allow them to checkout. When all Silent items are closed and w...
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Created On: 04/21/2022
in Guides Donations
Text to Donate If a donor texts 'give AMOUNT' to 76278 but does not have a phone number on their profile or has not registered for the campaign, what will happen? There are 2 scenarios that could occur: Scenario 1 If the donor is sending th...
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Created On: 04/21/2022
in Guides Donations
If a donation added needs to be returned, it can be removed from the user's cart by an admin. Donations removed after payment will require a refund . From the Donate page Return a Click to Donate, Home page, and Champion donation Donations ma...
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Created On: 04/21/2022
in Guides Donations Maximize revenue during the fundraising by including monetary donation opportunities for users. These can be different specific needs, or donations for one overall campaigns. Allow users who don’t bid on or win auction items to still participate an...
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Created On: 04/21/2022
in Guides Donations
Offering a Donation Appeal, Mission Moment, or any version of a Call for Cash is a great way to let your donors support your cause. There are various methods that could be added to your campaign, which is as easy as creating the donation opportun...