New Articles

  1. Remove an Item from a Supporter's Account

    Remove an item from a user's account before payment . By default, the platform opts the admin out of sending a text to the user that the item was deleted, but you can opt for a text to be sent by checking the Send Cancellation Message prior to ...
  2. Place a Bid

    A single bid can be placed as a one time bid for any amount or auto bids can be placed and set at the maximum amount a user is willing to spend.   Bids can be added to a user's account by org, campaign, or volunteer admins. Watch a video   ...
  3. Close Auction Items (Silent & Live)

    Close your auction items all at once, by categories assigned, or one at a time to stop activity. Once silent or live items are closed, reconcile them to assign the winning bidder and allow them to checkout.  When all Silent items are closed and w...
  4. Donations FAQs

    Text to Donate If a donor texts 'give AMOUNT' to 76278 but does not have a phone number on their profile or has not registered for the campaign, what will happen?   There are 2 scenarios that could occur:  Scenario 1 If the donor is sending th...
  5. Return a Monetary Donation

    If a donation added needs to be returned, it can be removed from the user's cart by an admin. Donations removed after payment will require a refund . From the Donate page Return a Click to Donate, Home page, and Champion donation Donations ma...
  6. Donation Appeal Best Practices

    Maximize revenue during the fundraising by including monetary donation opportunities for users.  These can be different specific needs, or donations for one overall campaigns. Allow users who don’t bid on or win auction items to still participate an...
  7. Donation Appeal Methods

    Offering a Donation Appeal, Mission Moment, or any version of a Call for Cash is a great way to let your donors support your cause. There are various methods that could be added to your campaign, which is as easy as creating the donation opportun...
  8. Capture Recurring Donations

    Allow donors to choose between a one-time or monthly donation through your campaign site. Recurring donors' credit cards are automatically charged, the same day each month. The initial donation is included in the campaign's revenue totals, while...
  9. Receive Item Donations

    Allow supporters to donate items such as vacation homes, sports tickets, gift cards, and more. Supporters simply click a button on the Home page and fill in details of their contributions including name, description, fair market value (FMV), and i...
  10. Total Revenue Display

    Create a "Grand Total" display showcasing of all campaign revenue sources or select one or more of the six sources of Silent, Live, Instant, Raffle, Donations, and Votes. Select from the layout options of Left or Right Sidebar or 1 Column. Use the...