Updated Articles

  1. Create Ads and Announcements

    Include ads on your Item pages, Donate pages, Displays or on your Home page to recognize and promote your sponsors, highlight items, promote and link to upcoming events, link to social media pages, and much more. You choose which individual ads will...
  2. Invitee User Account

    Note: Invitees only appear on campaigns using GiveSmart Ticketing. Invitees are created when a ticket purchaser assigns a ticket in their order. Purchasers can include name, mobile number, email, and mailing address (optional). With a valid ph...
  3. Templated Preset Text Messages

    Within each campaign there are templated text messages to preselected groups of users, containing key information or instructions, which are helpful to send before, during, and after events.  Send a templated text From the Admin Navigation...
  4. Sending Text Messages

    Notify supporters with a text message to keep fundraising details such as the auction is open for bidding, tickets are available for purchase, ask for a donation, highlight items, congratulate auction winners, prompt to pay an outstanding balance, a...
  5. Auto Generated Texts

    When a user performs certain actions on a campaign or an admin performs an action on a user's behalf, the system will automatically send a text to inform or prompt for additional action. While t here is some information that will pull into these...
  6. Volunteer Check In Instructions

    Instructional cards for volunteers or event staff to use during in-person events to assist with check in.  The cards provide step-by-step instructions and tips on how to execute a smooth and seamless check in for your guests.   Download, ...
  7. Volunteer Reference Guide

    We've gathered the essential tasks volunteers handle making it easy to reference on event day. We recommend printing copies to provide to your volunteer staff.   Volunteer Reference Guide.pdf Reviews Check-in a guest Register a...
  8. Pivot to an Online/Virtual Fundraiser

    When circumstances change and you have to pivot, we’re here to help you. This article contains areas to consider when transitioning your once in-person fundraiser to an online campaign. Plan Decide on presentation If you planned a presentat...
  9. User Payment Method Options

    Various payment methods are available in your campaign. Users can self-checkout with a credit card added to their account. Admins can assist with checkout and reflect payment methods of cash, check, other, or pledged. Payments can also be split betw...
  10. Set-Up Merchant Account to Process Credit Cards

    A CardConnect Merchant Account is required. All purchases processed via credit card are subject to a credit card processing fee of 3.95% for AMEX and 3.5% for all other cards. This is deducted prior to the transfer of funds to your bank account. Pro...