Updated Articles

  1. GiveSmart Fundraise

    To learn more about GiveSmart Fundraise Contact Us Here . ...
  2. Contacting GiveSmart Events Support

    The  GiveSmart Support  team is available to assist with platform-related questions and technical issues. Our team can help with: Troubleshooting problems you may encounter while using GiveSmart Providing clarification for aspects of the softw...
  3. Contacting GiveSmart Fundraise Support

    The GiveSmart Support team is available to assist with platform-related questions and technical issues. Our team can help with: Troubleshooting problems you may encounter while using GiveSmart Providing clarification for aspects of the softwa...
  4. GiveSmart Events Salesforce Connector

    How It Works The GiveSmart Events Salesforce Connector is an "on demand" API sync, which can sync any settled transactions to your Salesforce instance as Opportunities.    Once the connector is installed and configured, you will be able to...
  5. Multi-Factor Authentication (MFA) Requirement for GiveSmart Admin Access

    Overview To strengthen account security and provide a more consistent login experience across products,  Momentive Identity now requires Multi-Factor Authentication (MFA)  for all clients using: Email One-Time Passcode (OTP) This upda...
  6. MomentiveIQ Dashboard

    Overview MomentiveIQ Analytics is a reporting dashboard that provides clients with near real-time visibility into their fundraising performance across the GiveSmart platform. It consolidates key metrics from the GiveSmart Events and Fundraise...
  7. Smart Partners

    Need extra support? We have excellent partners ready to help.   Why work with Smart Partners?   Just like we’re experts in fundraising technology, they’re experts in the logistics of delivering friendly guest services staff and help operatin...
  8. One-Time Passcode (Formerly known as Multi-factor Authentication)

    Last Updated: 12/1/25 One-Time Passcode (OTP) is a security measure helps verify your users' identity and safeguard their personal information.  When this security feature is enabled (per the request of the client) on all GiveSmart Events locat...
  9. Organization as Donor / Purchaser: GiveSmart Fundraise Beta

    Organization as Donor / Purchaser  GiveSmart Fundraise 1.   What is Organization as Donor / Purchaser? Organization as Donor / Purchaser is a new BETA feature available to GiveSmart Fundraise clients . It allows donors and purchasers to...
  10. Embed an Order Form on your Website

    Allow supporters to donate or make a purchase directly from your own organization's website. To comply and maintain GiveSmart's level of security, specify and include the external site where the page or order form will be embedded. Before you st...