New Articles

  1. How to Use the Clover Go Reader New

    What is the Clover Go? Clover Go is a modern, reliable card capture device to improve onsite payment capture with device connectivity via Bluetooth . The Clover Go card capture device ensures fast and reliable card reading and prioritizes s...
  2. Clover Go Troubleshooting New

    Below are some common troubleshooting tips if you are experiencing an issue with your Clover Go Card Reader . Looking for how to set up the Clover Go instead?  Click Here . IMPORTANT : Only Card Readers purchased through our card processing ...
  3. GiveSmart Events Salesforce Connector New

    How It Works The GiveSmart Events Salesforce Connector is an "on demand" API sync, which can sync any settled transactions to your Salesforce instance as Opportunities.    Once the connector is installed and configured, you will be able to e...
  4. 2025 Q2

    April 1 - June 30 GiveSmart Events New Feature: Implemented the Momentive Card Tracking Service (CTS),   reducing the risk of credit card testing through the platform. Onsite Payment Capture Upgrade: The latest innovation in secure paym...
  5. 2025 Q1

    January 1 - March 31 GiveSmart Events New Feature: GiveSmart Events Salesforce Connector is a lightweight solution that you can run after your Event is closed and reconciled. When a sync is requested, the  connector will: Create new O...
  6. Why are there bids with the same amount?

    When viewing the Item History, it's possible you may see two bids that share the same amount.  Competing bids are listed at the same amount to indicate what prompted an auto bid to occur. Otherwise, it would be unclear as to why an auto bid...
  7. 2024 Q3

    July 1 - September 30 GiveSmart Events Improvements Events App Swipes: Improves the read of the data when a swipe occurs. Org Hub Account Page : was updated to improve efficiency. It now features a link to the  help center article  on...
  8. 2024 Q4

    October 1 - December 31 GiveSmart Events New Feature Multi-Factor Authentication:  When a user tries to add a card to their account from either the My Info tab, an item, Self Check-In,  or a text or email with the prompt to add a credit card ...
  9. Multi-Factor Authentication (MFA)

    Last Updated: 12/19/24 Multi-Factor Authentication (MFA) is a security measure that will help verify your users' identity and safeguard their personal information.  This security feature is automatically enabled on all GiveSmart Events location...
  10. GiveSmart Product Accessibility Assessment

    GiveSmart   Web Content Accessibility  Compliance Statement :   GiveSmart aspires to build an inclusive culture with our community. We are taking steps to ensure that web accessibility is part of our DNA as we develop, deliver,...