New Articles

  1. Tips for a Flawless Check In

    When guests check in at your event, this sets the pace for the evening, and is the location best suited for making a great first impression.  We've made it easy to customize your check-in process to fit the needs of your guests.  The tips below...
  2. Swiper Troubleshooting

    Please reference some of these common troubleshooting tips if you are experiencing an issue with your Magtek iDynamo 5 swiper.   Remember - only swipers purchased through our card processing partner are compatible with our sites.  Please...
  3. Multiple Fundraising Products Welcome Guide

    Welcome to GiveSmart!  This welcome guide is intended for organizations who own 2 or more GiveSmart Fundraising Products, including any combination of GiveSmart Events, Fundraise or Donor CRM.  This guide will walk you through the next st...
  4. Merchant Account FAQ

    General Q: Who is CardConnect (CloverConnect)? CardConnect is a rapidly growing payments technology company founded in 2006. They offer a suite of solutions focused on the ever-evolving needs of merchants accepting credit and debit transactions...
  5. Donor CRM File Import

    For organizations using GiveSmart Donor CRM to manage their donors, this guide will walk you through the process of importing your donor data to the donor management platform.   Donor CRM has the ability to import contact/donor records, incl...
  6. Single Sign On and 9 Dot Application Switcher

    Single Sign-On, or SSO, provides Admin the ability to toggle between GiveSmart Fundraise & Events platforms using one set of credentials.  This update provides added security to your account and allows you to seamlessly flow between both...
  7. 2022 Summer Releases

    Improvement Button Color Updated To align with our rebranding efforts, admin-controlled buttons have been updated to reflect the purple color. Resend Welcome Email to Org Admins When adding an Org Admin , you now have the ability to rese...
  8. Donor CRM: Automate Tracking Donors, Thank You Letters, and Retaining Them to Give Again

    Your Intuitive, Simple CRM Community Brands, GiveSmart's parent company, acquired SimplyFundraisingCRM in March 2022, rounding out the GiveSmart fundraising and donor management platform.   Build by fundraising experts with over 25 years ...
  9. Age Restriction

    An age restriction can be placed on Instant, Raffle, Silent and Vote items when the item being sold requires the purchaser to be of a certain age.  When an age restriction has been applied, the guest will need to enter their date of birth prior...
  10. Items FAQs

    Can I rotate an image? Yes. Your computer may automatically rotate the photo, however, the platform uploads the photo in its original orientation. If the camera is sideways, the photo will upload sideways. Rotate the photo on your computer first, ...