New Articles

  1. 2025 Q4

    October 1 - December 31 GiveSmart Events New Features: OTA via SMS OTP via SMS adds an important layer of security for donors which authenticates the new card transactions through  One passcodes and enhances security measures for the ...
  2. 2025 Q3

    July 1 - September 30 GiveSmart Events Improvements: SMS Opt-Out Reminder on Donate Now Form Add Opt‑In Reminder on Accept Invitation Page Users now see confirmation that email or SMS will be sent after registration Improved Human Ver...
  3. Venue IP Address

    Fundraising events such as galas and auctions rely heavily on reliable internet connectivity. By collecting and submitting your venue’s IP address ahead of time, we can ensure the connection is recognized and secure. This proactive step prevents d...
  4. 2025 Q2

    April 1 - June 30 GiveSmart Events New Feature: Implemented the Momentive Card Tracking Service (CTS),   reducing the risk of credit card testing through the platform.  After three failed attempts, the card is placed in a "soft-blocked...
  5. 2025 Q1

    January 1 - March 31 GiveSmart Events New Feature: GiveSmart Events Salesforce Connector is a lightweight solution that you can run after your Event is closed and reconciled. When a sync is requested, the  connector will: Create new O...
  6. How to Use the Clover Go Reader

    What is the Clover Go? Clover Go is a modern, reliable card capture device to improve onsite payment capture with device connectivity via Bluetooth . The Clover Go card capture device ensures fast and reliable card reading and pri...
  7. Why are there bids with the same amount?

    When viewing the Item History, it's possible you may see two bids that share the same amount.  Competing bids are listed at the same amount to indicate what prompted an auto bid to occur. Otherwise, it would be unclear as to why an auto bid...
  8. Clover Go Troubleshooting

    Below are some common troubleshooting tips if you are experiencing an issue with your Clover Go Card Reader . Looking for how to set up the Clover Go instead?  Click Here . IMPORTANT : Only Card Readers purchased through our card processing ...
  9. GiveSmart Events Salesforce Connector

    How It Works The GiveSmart Events Salesforce Connector is an "on demand" API sync, which can sync any settled transactions to your Salesforce instance as Opportunities.    Once the connector is installed and configured, you will be able to e...
  10. 2024 Q3

    July 1 - September 30 GiveSmart Events Improvements Events App Swipes: Improves the read of the data when a swipe occurs. Org Hub Account Page : was updated to improve efficiency. It now features a link to the  help center article  on...