New Articles

  1. Include a Video or Live Stream on your Home Page

    Many of our charity partners are incorporating a live stream of their fundraisers or a pre-recorded video.  Videos or a link to a live stream can be added to a custom section , custom page , or presentation page . Visit Custom Section and P...
  2. Manage Receipts and Tax Letters

    Watch a video Download a PDF of all Users Receipts and Tax Letters From the Admin  Navigation , select Checkout & Payments > Statements & Receipts Select Generate Receipts with Tax Letter When PDF file is complet...
  3. Create Custom Pages

    Create pages that include details about your organization and cause, fundraising details,  guest speakers, special instructions, highlight sponsors, share campaign details , or more. Visit Create a Custom Page with an Order Form to include t...
  4. Champion FAQs

    Can a champion customize their fundraising page? Yes. Champions can edit the page title, goal amount, champion image, and the content section on their fundraising page. The style and color of the fundraising page are determined by the parent ca...
  5. Review Champion Fundraising Revenue

    Donations made on champion fundraiser's personal fundraising pages can be reviewed and tracked both by the champion as well as the org and campaign admin on the associated campaign.  Reviewing donations As a champion Champion fundraisers...
  6. Registered Users Report

    See all campaign users. View their names, contact information, the revenue they generated, and the number of placed bids. Get insight on which users were checked in through GiveSmart, the time it occurred, and who checked them in. Watch a video ...
  7. Image Recommendations and Restrictions

    Design Center Home Page Banner Recommended image size is 1200 x 300 pixels with a maximum file size of 1 MB. Images that do not fit these dimensions can be uploaded, but might not be optimized for both the desktop and mobile views.  Ba...
  8. Ticket Purchase Notifications

    Ticket purchasers, through an order form, automatically receive a text and an email notification upon payment. Admins, who enter a ticket order can choose to send text and email notifications as well.  Tip:  Notifications can only be ...
  9. Purchaser Detail Report

    Includes date and time of purchase, purchaser, bid number, item number, item type, item name, the purchase amount, FMV, and purchaser's contact information. Payment details are also included, providing the payment amount and method. Excludes pen...
  10. Auction Settings Overview

    Set the Item Page View along with various additional item settings.  From Auction Advanced Settings , set a time for your auction items to close and include a countdown clock to the close time. Choose between bidding automatically stopping ...