New Articles

  1. Opt Back in to Messages

    When a Guest text STOP to 76278 they no longer receive text message updates.  Guests can unsubscribe from email messages by selecting the Unsubscribe link in a platform generated email.  Guests can easily opt back in to receive messages moving forwa...
  2. Preset Message Recipient Groups

    We offer several preset recipient groups to choose from.  Each group allows you to filter your users by certain criteria, allowing you to target your message to a select group of supporters within your campaign. Messages are sent to users that have ...
  3. Sending Messages to Ticketed and Non-Ticketed Users

    Note: The Ticketholder and Nonticketholder groups can only be used with GiveSmart ticketing on a campaign. Draft, schedule, and send emails or text messages to users who are ticketholders or non-ticketholders within your campaign site.  Non-ticke...
  4. View Sent Emails

    Once an email has been sent from within the campaign, it will generate in the sent log from the Admin Navigatio n > Communications > Email > Sent page. Click on a sent email. Content preview will populate on the right. The date and time s...
  5. One Column Revenue Display

    Make your donors or revenue goals the main focus on a visual display or leaderboard by choosing a one-column layout with header and footer to showcase monetary donations received or revenue goal totals reached. 1 Column Display Name Customize...
  6. Set the Progress Image to $0 for Event Night Displays

    Create a revenue display that does not include pre-event donation revenue.  Step 1: Create your donation items From the   admin navigation, click   Donation  and choose   Manage Donation Items  from the dropdown Click   Create New Item Comp...
  7. Targeted Revenue Display Ideas

    Create and add a revenue display to your event as a great way to add exposure and excitement to your fundraising causes. Highlight your campaigns overall revenue raised, individual revenue sources or through created items that are assigned custom ca...
  8. Sample Communication Timeline

    Communication plays an integral role in the success of your event.  Everything from early promotions to the close has an effect on your supporter's experience.  So it's important to ensure that the communication strategy that is used, is providing i...
  9. Auto Generated Texts

    When a user performs certain actions on a campaign or an admin performs an action on a user's behalf, the system will automatically send a text to inform or prompt for additional action. While t here is some information that will pull into these tex...
  10. Resend the Welcome Message

    Watch a Video   Resend Welcome Text Go to View Admin > Users > Details . Search for the user. Select the user by clicking on the row. In the User Detail section on the right, click the Actions dropdown. Choose to Send Reg Messa...