New Articles

  1. Filter Ticket Orders

    Ticket Orders Filters Filter your orders by Ticket Type and Ticket Assignment. Click View Admin > Tickets > Ticket Orders. Locate the Filter By dropdown and Select. A panel with the filters will form. Filter the information by selecting...
  2. Filter Campaign Users

    Review and manage your campaign users either through filtering by various status options or searching for an individual user. Accessing Filters From the Users Container within the Dashboard, click the More button ("··&midd...
  3. Edit a Company Donor User

    Note: Applicable for company's entered in the Donated By section.  Visit Creating an Item for more details. Editing a Company Donor User From the Users Container within the Dashboard, click the More button ("·&midd...
  4. Draw a Raffle Winner

    Note:  Applies to the GiveSmart Raffle features. Once the raffle purchases have concluded, randomly select the winner from the ticket holders. Visit Raffle Report to randomly select and announce the winner. From the Admin Navigation,&...
  5. Pivoting to Virtual Resources

    Recorded Webinar Links Your Pivot to a Virtual Fundraiser Plan and Run a virtual campaign #OutsidetheRoom Webinar Series Hear from organizations who successfully pivoted. Fundraising Blueprint Success Series Panel discussions covering ...
  6. Add or Adjust Tables or Golf Groups

    Note: Only available with GiveSmart Ticketing. Additional Tables or Golf Groups can always be added. Admins can also adjust assigned table names as well as individual table capacities. Add Additional Tables or Golf Groups Add a Table/Group ...
  7. Delete a Raffle Purchase for a Supporter

    Delete a raffle purchase from a user’s account.  How to delete The raffle purchase is deleted from the user's account along with any possible answers provided at the time of purchase. The answer is deleted from the campaign. The raf...
  8. Raffle FAQs

    Can I limit the number of raffle items that are sold? Yes. When creating the Raffle item from the Item page, enter the quantity available within the Numbering and Pricing Section. Make sure to save all changes.   If I hide the raffle...
  9. Presentation Viewers Report

    Review the total number of Viewers, Registered Users and Guests who visit a Presentation Page.   Visitors to a presentation page who are not logged in, will be prompted to log in or continue viewing as a guest.   Once a viewer is logg...
  10. Managing Fair Market Values on Auction Items

    Allow supporters to see the fair market value (FMV) added on silent and or live items from your  Items page. Tip: We recommend not showing the FMV on the  Items page, as it could discourage supporters to continue bidding once the win...