New Articles

  1. Seating Management

    Note: Seating management can only be used with GiveSmart ticketing on a campaign. Assign table seats or foursomes as tickets are purchased! Continue to manage assignments throughout sales, making adjustments as needed. Answers to custom questio...
  2. Org Hub: Reports Page Overview

    Note: The feature is available to Org Admin users only. Review org-level reporting for top donors based on the total amount contributed across all campaigns, merchant account funding details from batch reports containing recurring donations onl...
  3. Seating FAQs

    Note: Only available with GiveSmart Ticketing.   Can I view only tables that still have open seats? Yes. Admins can filter Table Group by Unfilled and Filled Tables by clicking the drop-down under Table Groups that read Filter By. The fi...
  4. GiveSmart Applications FAQ

    What are GiveSmart Fundraise, Events, and Donor CRM? formerly known as MobileCause formerly known as GiveSmart formerly known as SimplyFundraisingCRM How will I differentiate which platform I am using? The platforms are not changing t...
  5. Create Items for Purchase

    Items are things such as products, tickets, games of chance, and gift certificates. Items can be purchased, voted on, or provided as the result of a donation.  Watch a video Create your items for purchase  From the Admin Naviga...
  6. Sell Instant and Raffle Items through an Order Form

    Sell instant and raffle items through the Home page order form or a page with an order form .  Purchasers are required to pay on a credit card at the time of purchase and are not required to register on the campaign. Visit Purchase Items i...
  7. Items FAQs

    Can I rotate an image? Yes. Your computer may automatically rotate the photo, however, the platform uploads the photo in its original orientation. If the camera is sideways, the photo will upload sideways. Rotate the photo on your computer first, ...
  8. Age Restriction

    An age restriction can be placed on Instant, Raffle, Silent and Vote items when the item being sold requires the purchaser to be of a certain age.  When an age restriction has been applied, the guest will need to enter their date of birth prior...
  9. Checkout FAQs

    Can I enter a check or cash payment for a user's purchase? Yes. Visit Checkout a User for more information. Cash and check payments will not be included in the Batch Report summary, as we do not deposit these funds on your behalf. Can I r...
  10. Package 2 or More Auction Items

    Create packages with two or more individually created silent or live items to decrease the overall number of items, create attractive and unique experiences, and create perceived higher value. Watch a video Create a package Select two or m...