New Articles

  1. User FAQs

    How to update a username or password for a user? Visit Edit User Details . Is it possible to delete a user from a campaign? Yes. Visit Removing a User from a Campaign . Can I import the users from the previous year into this campaign? Yes. ...
  2. Purchase a Raffle for a Supporter

    Purchase a raffle to be added to a user's cart. Payment can be made either through self-checkout or by an admin from the Checkout page . How to purchase Go to View Campaign >  Items . Locate and select the raffle item. Enter the first thre...
  3. Raffle Reports

    Revenue report Overview of how much was raised through raffle ticket sales.   From the  Admin Navigation, select  Reports >  Overview . Select Raffles within the Revenue section OR click on Raffle Tickets within Summary. Scroll down to the D...
  4. See Assigned Raffle Entry Numbers

    Raffle entry numbers are assigned at the time of purchase and can be seen by users from the My Info page on the campaign. Admins can see all raffle purchasers and entry numbers assigned from the Entry Report . View entry from My Info Visit the c...
  5. Purchaser Detail Report

    Includes date and time of purchase, purchaser, bid number, item number, item type, item name, the purchase amount, FMV, and purchaser's contact information. Payment details are also included, providing the payment amount and method. Excludes pending...
  6. Top Donors Report

    Track the top donors by the number of placed bids or revenue generated. Review the biggest supporters and make sure to include them in future fundraising! Locate From the  Admin Navigation,  select Reports >  Top Donors. Top donors measurem...
  7. Vote History

    Track all votes placed, from the time available until closed, by the number of votes or generated revenue. Watch a video Locate From the Admin Navigation,  select  Reports > Overview. Select  Vote History.  Summary report Graph ...
  8. Set Venue Capacity

    Note: Only available with GiveSmart Ticketing. Venue capacity represents the maximum number of individuals that can be ticketed for the event.  Once total ticket sales reach the capacity set, additional tickets, even if specific ticket types sh...
  9. Set a Date/Time for Bidding to Start

    Specify a date/time for the campaign to automatically switch the Items page visibility from Preview or Hidden to Live . The timezone for the date and time is based on the address set in the campaign details map . Watch a video Set da...
  10. Change Raffle Labels

    Change the name of raffle labels to indicate alternative fundraising opportunities, while maintaining raffle item functionality.  This allows for raffle-like items to be sold without the label of 'Raffle' being attached or indicated from the Users ...