New Articles

  1. Registered Users Report

    See all campaign users. View their names, contact information, the revenue they generated, and the number of placed bids. Get insight on which users were checked in through GiveSmart, the time it occurred, and who checked them in. Watch a video ...
  2. Revenue Report

    Review all campaign revenue or revenue by sources of Silent, Live Donate, Instant, Vote , or Raffles sales. Review item question answers in the  Details report. Track and review the best revenue sources. Watch a video Locate From the...
  3. Top Items Report

    Track items based on the number of bids, how many different bidders were engaged per item, the final price sold, and the percentage of FMV. Review items that were successful and well-received by your supporters. Benefit future solicitations by secur...
  4. Image Recommendations and Restrictions

    Design Center Home Page Banner Recommended image size is 1200 x 300 pixels with a maximum file size of 1 MB. Images that do not fit these dimensions can be uploaded, but might not be optimized for both the desktop and mobile views.  Backgro...
  5. Reminder Business Cards

    Remind users that bidding will be electronic and to bring a fully charged phone to your event. These cards are designed to be printed on a standard 3.5 x 2-inch business card to share with your supporters. Reminder Cards One sheet of 8 reminder ca...
  6. Seating FAQs

    Note: Only available with GiveSmart Ticketing.   Can I view only tables that still have open seats? Yes. Admins can filter Table Group by Unfilled and Filled Tables by clicking the drop-down under Table Groups that read Filter By. The filtere...
  7. Delete a Ticket Type

    Delete created ticket types from the campaign. If a ticket has been sold, that type is no longer able to be deleted. Delete a Ticket Type From the Tickets Container within the Dashboard, click the More button ("···"). Select Settings. Locate th...
  8. Ticket Purchase Notifications

    Ticket purchasers, through an order form, automatically receive a text and an email notification upon payment. Admins, who enter a ticket order can choose to send text and email notifications as well.  Tip:  Notifications can only be sent to pu...
  9. Invitee User Account

    Note: Invitees only appear on campaigns using GiveSmart Ticketing. Invitees are created when a ticket purchaser assigns a ticket in their order. Purchasers can include name, mobile number, email, and mailing address (optional). With a valid ph...
  10. Merge Duplicate User Accounts

     Watch a Video There are two methods to manage and merge user accounts duplicated on a campaign. Tip:  With GiveSmart ticketing, to merge a duplicate ticketed user, visit Ticket Orders and un-assign the duplicated attendee. Merge User...