New Articles

  1. Schedule a Time to Close your Auction

    Schedule a time to stop bidding on all silent auction items. Show a timer to supporters, on the Items page, that counts down to the close time. With a close time in place, choose between having the bidding on all silent items automatically stop at...
  2. Share Items through Social Media

    Promote items through Facebook, Linkedin, Twitter, and email. Content cannot be formatted when sharing. Choose to show or hide the sharable links when viewing item details from the  Items page. Include sharable links From the Admin Navigation ...
  3. Manage User Registration and Participation Requirements

    Capture user email, and mailing addresses at registration and/or require a credit card to be on file to participate. These fields are visible to the user via the My Info and Pay pages.  Set registration requirements Choose to require a user t...
  4. Security Reminders

    Our short code provider prohibits sending any content that is illegal, harmful, unwanted, inappropriate, objectionable, confirmed to be criminal misinformation, or otherwise poses a threat to the public, even if the content is permissible by law.  ...
  5. Section and Page Templates

    Use these templates to create sections and pages highlighting the details of your campaign. Note:  Please exercise caution when using these templates. Assistance is limited in our ability to help resolve any issues as a result of your customizati...
  6. GiveSmart Technical Support Resources

    Customer support is available 24 hours a day 7 days a week. We understand sometimes you burn the midnight oil for all the good of your cause. We are here when you need us! Visit Support Coverage for additional Information. Tip:  Make sure ...
  7. Fundraising Inspiration and Resources

    Looking for inspiration for your next campaign or curious about the latest trends?  Our Marketing Team has the answers and inspiration you're looking for!   GiveSmart.com has a wealth of information.  Everything from the latest blogs, case studies...
  8. Reporting FAQs

    Where and when can I see campaign reporting details? View reporting details both from the payment and revenue containers in the dashboard and the 'Reports' tab. How do I export report details? Select to Copy, CSV, Excel, PDF, or Print any repo...
  9. Raffle Entries

    Track all raffle entry purchases, from the time available until closed. Visit Raffle to learn more about running a raffle through a campaign. Watch a video Locate From the Admin Navigation,  select Reports > Overview. Select Raff...
  10. Bid History

    Track all silent item bids placed from the time the items are available for bidding until closed. Locate From the Admin Navigation, select Reports > Overview .  Select Bid History .  Summary report Breakdown of each placed bid. The da...