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General Q: Who is Fiserv? Fiserv is one of the world’s leading financial technology companies. They provide the secure payment network that processes credit card transactions, deposits, and reporting for millions of businesses and financial ...
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Created On: 05/20/2022
in Guides Resources The keyword you choose when you set up a new GiveSmart event can have a vital impact on the overall success. This document will cover keyword best practices, common mistakes, and help you determine the extent to which your keyword selection will ...
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Created On: 04/26/2022
in Guest Experience Participate Update attendees within your ticket order either through the email receipt or from the campaign Pay page. Assign and unassigned attendees tickets and add a mobile number or email to send confirmation reminders. From the reminders, invitees confirm a...
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Created On: 04/26/2022
in Guest Experience Participate Instant and raffle items can be available for purchase from an order form within a campaign. Select from the items available, answer questions associated with the purchase, and secure your payment with the desired credit card. Once the purchase is c...
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Created On: 04/26/2022
in Guest Experience Participate
This article details the various ways you can make a monetary donation through a GiveSmart Event Site. Donate Now From the Home page, locate the Donate Now section and make a one-time or monthly donation. Payment is processed at the time o...
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Created On: 04/26/2022
in Guest Experience Account *Fiserv (formerly CardConnect) Add card information that is saved to your GiveSmart account to expedite future fundraising contributions and check-in/check-out processes. Save multiple cards, allowing you to easily choose between different paymen...
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Created On: 04/26/2022
in Guides Users
Assigning Bidder Numbers This article details how to manually assign or auto-assign bidder numbers to registered users. General Considerations: We recommend using numbers between 100-999. GiveSmart does not supply physical paddles or bidder n...
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Created On: 04/26/2022
in Guides Users
This article outlines the steps for removing users with no activity in an Event Site. If a user is linked to any activity on the site (such as purchases, bids, donations, or payments/refunds), the option to remove them will be unavailable. Activit...
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Created On: 04/26/2022
in Guides Users Users can be imported to a campaign through a user template available within your campaign or found here in this article. A user template upload should be done approximately 24-48 hours prior to the event. Edits to user accounts can always be made p...
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Created On: 04/26/2022
in Guides Users
Manage supporter accounts by confirming and updating their user details. Re-send the welcome text messages, download statements, or remove a user with no activity on the campaign site. Watch a video Update a user account. Add or update a...