New Articles

  1. Purchase a Ticket for a Supporter

    Enter all ticket purchases outside of the Order Form, such as phoned or mailed in. Assign complimentary tickets or assist guests who prefer not to purchase electronically. Once the order is entered, both the purchaser and any attendees are reflect a...
  2. Edit Attendees in Ticket Orders

    Review, update and manage invitees and attendees in ticket orders.  Watch a video Access ticket orders Visit the Tickets Container within the Dashboard , and click the More button ( "···" ). Select Manage Orders . Review attendee ...
  3. Ask Questions to Attendees

    Include questions purchasers and or attendees can answer at the time of purchase or confirmation. Meal choice, seating preference, dietary restrictions, and more can be captured. Visit Ticketing Reports to learn more about where to review or dow...
  4. Purchaser and Attendee Information

    Purchasers are required to provide their name, email address, phone, mailing address, and provide additional information requested from a User Custom Field (optional)  at the time of purchase. You can choose to capture and require information fr...
  5. Communication Settings

    Manage and customize campaign receipts, statements, tax letters, and item donation letters. Create a personal registration text, which is sent once a user completes registration, is added as a new user, or is checked-in. Include a note on your state...
  6. Donations Settings

    Increase fundraising by maximizing the pathways supporters can donate. Allow supporters to make monetary donations and secure their payment through the Donate Now section on the Home page, or through champion fundraising . Also, allow supporters ...
  7. Schedule a Time to Close your Auction

    Schedule a time to stop bidding on all silent auction items. Show a timer to supporters, on the Items page, that counts down to the close time. With a close time in place, choose between having the bidding on all silent items automatically stop at...
  8. Share Items through Social Media

    Promote items through Facebook, Linkedin, Twitter, and email. Content cannot be formatted when sharing. Choose to show or hide the shareable links when viewing item details from the  Items page. IMPORTANT: We do not recommend using a QR co...
  9. Show or Hide Bidder Names in the Item History

    Item History Each item detail displays a history of bids or purchases. Choose how the item history appears to users. TIP: When in Admin pageview, the Item History and names will always be visible. Switch to the Donor pageview to confirm...
  10. Manage User Registration and Participation Requirements

    Capture user email, and mailing addresses at registration and/or require a credit card to be on file to participate. These fields are visible to the user via the My Info and Pay pages.  Set registration requirements Choose to require a user t...