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Created On: 04/25/2022
in Guides Payments and Fees Users can select various payment methods available on your event/campaign site. Users can self-checkout with a credit card added to their user profile. Admins can assist users with checkout and reflect payment methods of cash, check, other, or pledg...
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Created On: 04/25/2022
in Guides Payments and Fees
What Is the difference between a statement and a receipt? Statement : A statement is generated for any user with activity . User activity includes ticket orders, instant, vote or raffle item purchases, auction winnings, and donations. Stateme...
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Created On: 04/25/2022
in Guides Payments and Fees Users are automatically emailed a statement to the email attached to the account once they have paid in full an outstanding balance, but can also be emailed or downloaded after payment as well. Download statements Individual user statements or a p...
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Created On: 04/25/2022
in Guides Payments and Fees
Org, campaign, and volunteer admins can issue refunds to users who purchased an item on the campaign that was returned post payment. Visit Return an Order for a Users Account for the steps to return the item before issuing the refund. No...
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Created On: 04/24/2022
in Guides Pages Create a page to include details about your organization, your fundraising mission, share campaign details , along with an order form to purchase tickets , instant and raffle items , or make a donation . Purchasers are required to secure ...
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Created On: 04/24/2022
in Guides Org Hub Note: Available to Org admins only. Analyze user engagement, such as the number of users who visit the site, number of page views, source clicks, device views, and more by including your Google Tag ID from your Google Analytics 4 properties. ...
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Created On: 04/22/2022
in Guides Items for Purchase Add images to items to capture the supporter's attention. Feature both main and additional images on each item. Image files must be .jpg, .png or .gif (No PDF). The ideal size is 1088 x 816 pixels. Tip: Use Google images and logos for standard ...
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Created On: 04/21/2022
in Guides Host an Auction
Close your auction items all at once, by categories assigned, or one at a time to stop activity. Once silent or live items are closed, reconcile them to assign the winning bidder and allow them to checkout. When all Silent items are closed and w...
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Created On: 04/21/2022
in Guides Donations Text to Donate If a donor texts 'give AMOUNT' to 76278 but does not have a phone number on their profile or has not registered for the campaign, what will happen? There are 2 scenarios that could occur: Scenario 1 If the donor is sending the ...
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Created On: 04/21/2022
in Guides Donations Maximize revenue during the fundraising by including monetary donation opportunities for users. These can be different specific needs, or donations for one overall campaigns. Allow users who don’t bid on or win auction items to still participate an...