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Created On: 04/26/2022
in Guides Users As an Admin you may wonder what the difference is between the Admin and User Roles. Who do you assign Admin access to, and what privileges does this give them on your campaign site? The information listed below breaks down the different features ...
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Created On: 04/26/2022
in Guides Tickets
All completed ticket purchases appear in Ticket Orders to review, update, or return by an Org or Campaign Admin. Update Purchaser Contact Information Updates to a ticket purchaser's valid email, phone or address are made in their user account. ...
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Created On: 04/26/2022
in Guides Tickets Send reminders to encourage purchasers who have unassigned tickets to update their orders with the names of those attending or a reminder encouraging attendees who have yet to confirm their tickets to accept their invitation to attend. Watch a vide...
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Created On: 04/26/2022
in Guides Tickets
Org and Campaign admins can return full ticket orders and choose how to handle the original payment. Returning an order removes all tickets, items, and donations. Unconfirmed invitees are removed from the Users tab and confirmed attendees show a...
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Created On: 04/26/2022
in Guides Tickets Enter all ticket purchases outside of the Order Form, such as phoned or mailed in. Assign complimentary tickets or assist guests who prefer not to purchase electronically. Once the order is entered, both the purchaser and any attendees are reflecte...
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Created On: 04/26/2022
in Guides Tickets Review, update and manage invitees and attendees in ticket orders. Watch a video Access ticket orders Visit the Tickets Container within the Dashboard , and click the More button ( "···" ). Select Manage Orders . Review attendee ...
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Created On: 04/26/2022
in Guides Tickets
Include questions purchasers and or attendees can answer at the time of purchase or confirmation. Meal choice, seating preference, dietary restrictions, and more can be captured. Visit Ticketing Reports to learn more about where to review or dow...
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Created On: 04/26/2022
in Guides Tickets
Purchasers are required to provide their name, email address, phone, mailing address, and provide additional information requested from a User Custom Field (optional) at the time of purchase. You can choose to capture and require information fr...
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Created On: 04/26/2022
in Guides Settings Manage and customize campaign receipts, statements, tax letters, and item donation letters. Create a personal registration text, which is sent once a user completes registration, is added as a new user, or is checked-in. Include a note on your state...
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Created On: 04/26/2022
in Guides Settings
Increase fundraising by maximizing the pathways supporters can donate. Allow supporters to make monetary donations and secure their payment through the Donate Now section on the Home page, or through champion fundraising . Also, allow supporters ...