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Last Updated: 10/29/2025
in Guides Equipment
What is the Clover Go?
Clover Go is a modern, reliable card capture device to improve onsite payment capture with device connectivity via Bluetooth . The Clover Go card capture device ensures fast and reliable card reading and pri...
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Last Updated: 10/29/2025
in Guides Equipment
Below are some common troubleshooting tips if you are experiencing an issue with your Clover Go Card Reader . Looking for how to set up the Clover Go instead? Click Here . IMPORTANT : Only Card Readers purchased through our card processing ...
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General Q: Who is Fiserv? Fiserv is one of the world’s leading financial technology companies. They provide the secure payment network that processes credit card transactions, deposits, and reporting for millions of businesses and financial in...
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Welcome to GiveSmart!
This welcome guide is intended for organizations who own 2 or more GiveSmart Fundraising Products, including any combination of GiveSmart Events, Fundraise or Donor CRM. This guide will walk you through the next steps ...
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Last Updated: 09/16/2025
in Guides Org Hub
Note: Available to org admins only. Org admin is the highest admin-level which gives access to the Org Hub to manage all past, present, and future fundraising and can manage the GiveSmart account. Only org admins can manage other org admin...
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Last Updated: 09/08/2025
in Guides Payments and Fees We understand the importance of having a sense of security and confidence when managing your users’ credit card information. Secure Pre-Event Require users to have a credit card to bid, purchase, or make a donation. Credit Card Requirement Go ...
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Last Updated: 09/08/2025
in Guest Experience Account *Fiserv (formerly CardConnect) Add card information that is saved to your GiveSmart account to expedite future fundraising contributions and check-in/check-out processes. Save multiple cards, allowing you to easily choose between different paymen...
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Last Updated: 09/08/2025
in Guides Settings Capture user email, and mailing addresses at registration and/or require a credit card to be on file to participate. These fields are visible to the user via the My Info and Pay pages. Set registration requirements Choose to require a user t...
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Last Updated: 09/08/2025
in Guides Checkout
Process payment for all unpaid supporters with a remaining balance who are not marked as a Pledge, within a threshold range set by you, who have a credit card on file by running payments automatically. For supporters with multiple cards on file, ...
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Last Updated: 09/08/2025
in Guides Checkout Can I enter a check or cash payment for a user's purchase? Yes. Visit Checkout a User for more information. Cash and check payments will not be included in the Batch Report summary, as we do not deposit these funds on your behalf. Can I recor...