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Last Updated: 03/10/2025
in Guides Org Hub
This guide details how to manage and cancel recurring payments within the GiveSmart Events Org Hub. Note: Available to Org Admins only. Navigate to the Org Hub > Transactions From here, you will see a list of upcoming recurring ...
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Last Updated: 01/24/2025
in Guides Users
This article outlines the steps for removing users with no activity in an Event Site. If a user is linked to any activity on the site (such as purchases, bids, donations, or payments/refunds), the option to remove them will be unavailable. Activit...
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Last Updated: 04/14/2025
in Guides Items for Purchase
Can I rotate an image? Yes. Your computer may automatically rotate the photo, however, the platform uploads the photo in its original orientation. If the camera is sideways, the photo will upload sideways. Rotate the photo on your computer first...
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Last Updated: 04/14/2025
in Guides Settings Item History Each item detail displays a history of bids or purchases. Choose how the item history appears to users. TIP: When in Admin pageview, the Item History and names will always be visible. Switch to the Donor pageview to confirm...
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Last Updated: 04/14/2025
in Guides Host an Auction When viewing the Item History, it's possible you may see two bids that share the same amount. Competing bids are listed at the same amount to indicate what prompted an auto bid to occur. Otherwise, it would be unclear as to why an auto bid...
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Last Updated: 04/14/2025
in Guides Host an Auction A single bid can be placed as a one time bid for any amount or auto bids can be placed and set at the maximum amount a user is willing to spend. Bids can be added to a user's account by org, campaign, or volunteer admins. Watch a video ...
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Last Updated: 04/11/2025
in Guides Equipment
Please reference some of these common troubleshooting tips if you are experiencing an issue with your Clover Go Reader.
Remember - only Readers purchased through our card processing partner are compatible with our sites. Please visit our ...
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Last Updated: 04/11/2025
in Guides Equipment
Please reference some of these common troubleshooting tips if you are experiencing an issue with your Magtek iDynamo 5 swiper. Remember - only swipers purchased through our card processing partner are compatible with our sites. Please visit o...
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Last Updated: 04/11/2025
in Guides Check In
Allow guests the option to check-in to the event themselves. By sending a simple text message, guests can check themselves in to the event, allowing admins to track attendance and maintain a contactless environment. This feature can be used for al...
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Last Updated: 04/11/2025
in Guides Users
Assigning Bidder Numbers This article details how to manually assign or auto-assign bidder numbers to registered users. General Considerations: We recommend using numbers between 100-999. GiveSmart does not supply physical paddles or bidder n...