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Last Updated: 11/18/2024
in Guides Tickets
Include questions purchasers and or attendees can answer at the time of purchase or confirmation. Meal choice, seating preference, dietary restrictions, and more can be captured. Visit Ticketing Reports to learn more about where to review or dow...
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Last Updated: 11/13/2024
in Guides Host an Auction
Close your auction items all at once, by categories assigned, or one at a time to stop activity. Once silent or live items are closed, reconcile them to assign the winning bidder and allow them to checkout. When all Silent items are closed and w...
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Last Updated: 11/12/2024
in Guides Settings
Schedule a time to stop bidding on all silent auction items. Show a timer to supporters, on the Items page, that counts down to the close time. With a close time in place, choose between having the bidding on all silent items automatically stop at...
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Last Updated: 11/08/2024
in Guides Campaigns (Events) This guide details how to copy existing Event Sites (Campaigns) with the option to carry over global settings, items, users, and tickets. The ability to copy Event Sites/Campaigns is available for Org Admins (GiveSmart Events only) or Global Admi...
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Last Updated: 10/31/2024
in Guides Host an Auction
GiveSmart is proud to partner with RiskFreeItemShop to offer a curate, best-selling, highly-vetted collection of risk-free vacations, experiences and jewelry to help you maximize revenue at your fundraising event. There are zero upfront cos...
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General Q: Who is CardConnect (CloverConnect)? CardConnect is a payments partner of Fiserv, founded in 2006. They offer a suite of solutions focused on the ever-evolving needs of merchants accepting credit and debit transactions. CardConnect i...
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Expert service with a personal touch. Flexible options to fit your team. Encouragement every step of the way. GiveSmart partners have the flexibility to add on services to support your individual needs. There are three service offerings av...
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Last Updated: 09/26/2024
in Guides Resources
Customer support is available 24 hours a day 7 days a week. We understand sometimes you burn the midnight oil for all the good of your cause. We are here when you need us! Visit Support Coverage for additional Information. Tip: Make sure ...
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Last Updated: 09/22/2024
in Guides Payments and Fees Users can select various payment methods available on your event/campaign site. Users can self-checkout with a credit card added to their user profile. Admins can assist users with checkout and reflect payment methods of cash, check, other, or pledg...
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This article details how to set up your CardConnect Merchant Account (MID), which is required in order to process credit card transactions through GiveSmart. Note: Your organization may require more than one merchant account, since all GiveSm...