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Last Updated: 03/19/2026
in Product Updates
Overview As part of an upcoming security enhancement, all GiveSmart Global Admins will be required to reset their password beginning the week of March 23 . This update helps ensure a more secure and unified login experience across GiveSmart pro...
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How It Works The GiveSmart Events Salesforce Connector is an "on demand" API sync, which can sync any settled transactions to your Salesforce instance as Opportunities. Once the connector is installed and configured, you will be able to...
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Last Updated: 03/03/2026
in Guides Payments and Fees
*Fiserv (formerly CardConnect) This article details how to locate the information currently associated with your GiveSmart Events Merchant Account, and the steps to take to update key information such as the linked Bank Account for deposits, Leg...
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Last Updated: 02/11/2026
in Product Updates Effective Date: February 13, 2026 Credit Card Verification Updates for GiveSmart Events To further protect your organization and your donors, GiveSmart is introducing enhanced credit card verification requirements within the Events module. ...
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Need extra support? We have excellent partners ready to help. Why work with Smart Partners? Just like we’re experts in fundraising technology, they’re experts in the logistics of delivering friendly guest services staff and help operatin...
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Last Updated: 01/23/2026
in Guides Equipment
What is the Clover Go?
Clover Go is a modern, reliable card capture device to improve onsite payment capture with device connectivity via Bluetooth . The Clover Go card capture device ensures fast and reliable card reading and pri...
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Last Updated: 01/05/2026
in Guides Equipment
Below are some common troubleshooting tips if you are experiencing an issue with your Clover Go Card Reader . Looking for how to set up the Clover Go instead? Click Here . IMPORTANT : Only Card Readers purchased through our card processing ...
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Last Updated: 12/17/2025
in Product Updates October 1 - December 31 GiveSmart Events New Features: OTA via SMS OTP via SMS adds an important layer of security for donors which authenticates the new card transactions through One passcodes and enhances security measures for the ...
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Last Updated: 12/15/2025
in Guides Payments and Fees
We understand the importance of having a sense of security and confidence when managing your users’ credit card information. Secure Pre-Event Require users to have a credit card to bid, purchase, or make a donation. Credit Card Requirement G...
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Last Updated: 12/15/2025
in Guides Campaigns (Events) This guide details how to copy existing Event Sites (Campaigns) with the option to carry over global settings, items, users, and tickets. The ability to copy Event Sites/Campaigns is available for Org Admins (GiveSmart Events only) or Global Admi...