-
Expert service with a personal touch. Flexible options to fit your team. Encouragement every step of the way. GiveSmart partners have the flexibility to add on services to support your individual needs. There are three service offerings av...
-
Last Updated: 01/13/2025
in Guest Experience Account
Last Updated: 12/19/24 Multi-Factor Authentication (MFA) is a security measure that will help verify your users' identity and safeguard their personal information. This security feature is automatically enabled on all GiveSmart Events location...
-
Last Updated: 01/08/2025
in Guides Resources
Enhance your fundraising event with the support of a Remote Technician. A dedicated technician will be on hand to provide solutions and guidance during your program, ensuring a seamless and enjoyable experience for your supporters. Tasks inclu...
-
Last Updated: 01/06/2025
in Product Updates July 1 - September 30 GiveSmart Events Improvements Events App Swipes: Improves the read of the data when a swipe occurs. Org Hub Account Page : was updated to improve efficiency. It now features a link to the help center article on...
-
Last Updated: 01/06/2025
in Product Updates October 1 - December 31 GiveSmart Events New Feature Multi-Factor Authentication: When a user tries to add a card to their account from either the My Info tab, an item, Self Check-In, or a text or email with the prompt to add a credit card ...
-
Last Updated: 01/06/2025
in Guides Users Users can be imported to a campaign through a user template available within your campaign or found here in this article. A user template upload should be done approximately 24-48 hours prior to the event. Edits to user accounts can always be made p...
-
Last Updated: 12/30/2024
in Guides Equipment
GiveSmart is accessible through a browser from any device. Visiting www.givesmart.com and click 'Platform Login' in the top right, or the campaign's website URL, and sign in which allows you access to the campaign based on your User Role ....
-
Last Updated: 12/23/2024
in Guides Payments and Fees
This article details how to locate the information currently associated with your GiveSmart Events Merchant Account, and the steps to take on how to update key information such as the linked Bank Account for deposits, Legal Name/Tax ID, Financi...
-
Last Updated: 11/18/2024
in Guides Tickets
Include questions purchasers and or attendees can answer at the time of purchase or confirmation. Meal choice, seating preference, dietary restrictions, and more can be captured. Visit Ticketing Reports to learn more about where to review or dow...
-
Last Updated: 11/13/2024
in Guides Host an Auction
Close your auction items all at once, by categories assigned, or one at a time to stop activity. Once silent or live items are closed, reconcile them to assign the winning bidder and allow them to checkout. When all Silent items are closed and w...