Updated Articles

  1. Donations FAQs

    Text to Donate If a donor texts 'give AMOUNT' to 76278 but does not have a phone number on their profile or has not registered for the campaign, what will happen?   There are 2 scenarios that could occur:  Scenario 1 If the donor is sending the ...
  2. Capture Recurring Donations

    Allow donors to choose between a one-time or monthly donation through your campaign site. Recurring donors' credit cards are automatically charged, the same day each month. The initial donation is included in the campaign's revenue totals, while...
  3. 2024 Q2

    April 1 - June 30 GiveSmart Events New Feature Campaign Site Settings:  within the org hub, admins can generate a report to review campaign settings across all campaigns within the organization. C ampaign Item Stats Report : within the...
  4. Campaign Item Stats Report

    Note : Available to Org Admins only.  View items from all events within your organization.  This can be used to align item or ticket naming conventions, pricing, # of attendees per ticket type, identify duplicate items and more.  Locate Go to...
  5. Purchaser and Attendee Information

    Purchasers are required to provide their name, email address, phone, mailing address, and provide additional information requested from a User Custom Field (optional)  at the time of purchase. You can choose to capture and require information fr...
  6. 2024 Q1

    Jan 1 - Mar 31 GiveSmart Events New Feature GiveSmart Item Shop:   GiveSmart has a new partnership which offers a curate, best-selling, highly-vetted collection of vacations, sports & memorabilia, experiences and jewelry to help you maximize re...
  7. Changing your Merchant Account Information

    Once the Merchant Account is established, new campaigns are automatically linked. If any changes are needed on the account (legal name, DBA, account signer and banking information) then please complete the correct form and send it to Support. Reac...
  8. Campaign Site Settings

    View all event site settings within your organization.  This can be used to review site status, align contact field requirements, ensure processing fee percentages persist from event to event and more.   Locate Go to  Org Hub >  Reports Se...
  9. GiveSmart Item Shop

    GiveSmart is proud to partner with RiskFreeItemShop to offer a curate, best-selling, highly-vetted collection of risk-free vacations, sports & memorabilia, experiences and jewelry to help you maximize revenue at your fundraising event.  Ther...
  10. Total Revenue Display

    Create a "Grand Total" display showcasing of all campaign revenue sources or select one or more of the six sources of Silent, Live, Instant, Raffle, Donations, and Votes. Select from the layout options of Left or Right Sidebar or 1 Column. Use the...