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Last Updated: 08/26/2025
in Guides Payments and Fees
*Fiserv (formerly CardConnect) This article details how to locate the information currently associated with your GiveSmart Events Merchant Account, and the steps to take to update key information such as the linked Bank Account for deposits, Leg...
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Last Updated: 08/25/2025
in Guides Resources
Fundraising events such as galas and auctions rely heavily on reliable internet connectivity. By collecting and submitting your venue’s IP address ahead of time, we can ensure the connection is recognized and secure. This proactive step prevents d...
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Last Updated: 08/13/2025
in Guides Equipment
Please reference some of these common troubleshooting tips if you are experiencing an issue with your Magtek iDynamo 5 swiper. Remember - only swipers purchased through our card processing partner are compatible with our sites. Please visit o...
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Last Updated: 08/13/2025
in Guides Equipment
GiveSmart Events Admin App Download the GiveSmart Events Admin mobile app through the Apple App Store. Organization Admin, Campaign Admin, Campaign Assistant or Volunteer user role access is required to sign in. NOTE: Do...
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Need extra support? We have excellent partners ready to help. Why work with Smart Partners? Just like we’re experts in fundraising technology, they’re experts in the logistics of delivering friendly guest services staff and help operatin...
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Last Updated: 07/29/2025
in Guest Experience Account
Last Updated: 12/19/24 Multi-Factor Authentication (MFA) is a security measure helps verify your users' identity and safeguard their personal information. When this security feature is enabled (per the request of the client) on all GiveSmart E...
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General Q: Who is CardConnect (CloverConnect)? CardConnect is a payments partner of Fiserv, founded in 2006. They offer a suite of solutions focused on the ever-evolving needs of merchants accepting credit and debit transactions. CardConnect i...
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Last Updated: 07/28/2025
in Guest Experience Participate
This article details the various ways you can make a monetary donation through a GiveSmart Event Site. Donate Now From the Home page, locate the Donate Now section and make a one-time or monthly donation. Payment is processed at the time o...
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Last Updated: 07/25/2025
in Guides Payments and Fees
What Is the difference between a statement and a receipt? Statement : A statement is generated for any user with activity . User activity includes ticket orders, instant, vote or raffle item purchases, auction winnings, and donations. Stateme...
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Last Updated: 07/25/2025
in Guides Equipment
GiveSmart is accessible through a browser from any device. Visit www.givesmart.com and click 'Platform Login' in the top right, or the campaign's website URL, and sign in, which allows you access to the campaign based on your User Role . ...