Updated Articles

  1. Remove a User from an Event Site Updated

    This article outlines the steps for removing users with no activity in an Event Site. If a user is linked to any activity on the site (such as purchases, bids, donations, or payments/refunds), the option to remove them will be unavailable. Activit...
  2. Event Equipment Rental (iPads & Swipers)

    GiveSmart is accessible through a browser from any device.  Visiting www.givesmart.com and click 'Platform Login' in the top right, or the campaign's website URL, and sign in which allows you access to the campaign based on your User Role .  ...
  3. Event Equipment Rental

    GiveSmart is accessible through a browser from any device.  Visiting www.givesmart.com and click 'Platform Login' in the top right, or the campaign's website URL, and sign in which allows you access to the campaign based on your User Role .  ...
  4. GiveSmart Item Shop

    GiveSmart is proud to partner with RiskFreeItemShop to offer a curate, best-selling, highly-vetted collection of risk-free vacations, experiences and jewelry to help you maximize revenue at your fundraising event.  There are zero upfront cos...
  5. Submit a Product Suggestion

    Product Suggestion Policy Here at GiveSmart we love to hear how our platform can better suit your fundraising needs.  If you find yourself wishing we had a certain feature, or have a suggestion on how a current feature could be improved, we want to...
  6. Smart Partners

    Need extra support? We have excellent partners ready to help.   Why work with Smart Partners?   Just like we’re experts in fundraising technology, they’re experts in the logistics of delivering friendly guest services staff and help operatin...
  7. Using Google Analytics Tracking

    Please Note : GiveSmart Support does not assist with setting up or configuring your organization's Google Analytics account. See here  for what type of information Google Analytics will capture by default or visit their support portal for more ...
  8. Additional GiveSmart Services

    Expert service with a personal touch.  Flexible options to fit your team.  Encouragement every step of the way.  GiveSmart  partners have the flexibility to add on services to support your individual needs. There are three service offerings av...
  9. Multi-Factor Authentication (MFA)

    Last Updated: 12/19/24 Multi-Factor Authentication (MFA) is a security measure that will help verify your users' identity and safeguard their personal information.  This security feature is automatically enabled on all GiveSmart Events location...
  10. Remote Technician

    Enhance your fundraising event with the support of a Remote Technician. A dedicated technician will be on hand to provide solutions and guidance during your program, ensuring a seamless and enjoyable experience for your supporters. Tasks inclu...