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Last Updated: 03/26/2025
in Guides Donations
If a donation added needs to be returned, it can be removed from the user's cart by an admin. Donations removed after payment will require a refund . From the Donate page Return a Click to Donate, Home page, and Champion donation Donations ma...
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Last Updated: 03/26/2025
in Guides Checkout
Can I enter a check or cash payment for a user's purchase? Yes. Visit Checkout a User for more information. Cash and check payments will not be included in the Batch Report summary, as we do not deposit these funds on your behalf. Can I rec...
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Last Updated: 03/26/2025
in Volunteers Volunteers
Review the characteristics GiveSmart believes meet the ideal profile of a volunteer. Download Volunteer Profile Guide Tip: Print copies of this guide for your volunteers to reference before the fundraiser. ...
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Last Updated: 03/17/2025
in Guides Resources
Customer support is available 24 hours a day 7 days a week. We understand sometimes you burn the midnight oil for all the good of your cause. We are here when you need us! Visit Support Coverage for additional Information. Tip: Make sure ...
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Need extra support? We have excellent partners ready to help. Why work with Smart Partners? Just like we’re experts in fundraising technology, they’re experts in the logistics of delivering friendly guest services staff and help operating ...
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Last Updated: 03/14/2025
in Guides Donations
Offering a Donation Appeal, Mission Moment, or any version of a Call for Cash is a great way to let your donors support your cause. There are various methods that could be added to your campaign, which is as easy as creating the donation opportun...
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Last Updated: 03/11/2025
in Guides Settings
Promote items through Facebook, Linkedin, Twitter, and email. Content cannot be formatted when sharing. Choose to show or hide the shareable links when viewing item details from the Items page. IMPORTANT: We do not recommend using a QR co...
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Last Updated: 03/11/2025
in Guides Campaigns (Events)
Get users excited and active on the campaign as early as possible. Promote far and wide to get users registered, engaged in the items, making donations, and more! Tip: Start to promote the campaign 5-7 days prior to your fundraiser. We do ...
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Last Updated: 03/11/2025
in Guides Resources
Instructions to register, buy, bid, and donate to help users achieve the best giving experience. Instructions can be sent or printed for users, to make the giving experience fun and easy. IMPORTANT: We do not recommend using a QR code to pro...
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Last Updated: 03/10/2025
in Guides Org Hub
This guide details how to manage and cancel recurring payments within the GiveSmart Events Org Hub. Note: Available to Org Admins only. Navigate to the Org Hub > Transactions From here, you will see a list of upcoming recurring ...