-
The GiveSmart Support team is available to assist with platform-related questions and technical issues. Our team can help with: Troubleshooting problems you may encounter while using GiveSmart Providing clarification for aspects of the softw...
-
The GiveSmart Support team is available to assist with platform-related questions and technical issues. Our team can help with: Troubleshooting problems you may encounter while using GiveSmart Providing clarification for aspects of the softwa...
-
How It Works The GiveSmart Events Salesforce Connector is an "on demand" API sync, which can sync any settled transactions to your Salesforce instance as Opportunities. Once the connector is installed and configured, you will be able to...
-
Last Updated: 07/06/2026
in Product Updates
Overview To strengthen account security and provide a more consistent login experience across products, Momentive Identity now requires Multi-Factor Authentication (MFA) for all clients using:
Email One-Time Passcode (OTP)
This upda...
-
Last Updated: 07/03/2026
in Product Updates
Overview
MomentiveIQ Analytics is a reporting dashboard that provides clients with near real-time visibility into their fundraising performance across the GiveSmart platform. It consolidates key metrics from the GiveSmart Events and Fundraise...
-
Need extra support? We have excellent partners ready to help. Why work with Smart Partners? Just like we’re experts in fundraising technology, they’re experts in the logistics of delivering friendly guest services staff and help operatin...
-
Last Updated: 04/16/2026
in Guides Pages
Allow supporters to donate or make a purchase directly from your own organization's website. To comply and maintain GiveSmart's level of security, specify and include the external site where the page or order form will be embedded. Before you st...
-
Meet your GiveSmart Team, we are built with your needs in mind. Stronger Together: The GiveSmart Teams Set You Up for Success in Every Scenario Client Success Manager Your Client Success Manager (CSM) is your main point of contact throughout ...
-
Last Updated: 03/19/2026
in Product Updates
Overview As part of an upcoming security enhancement, all GiveSmart Global Admins will be required to reset their password beginning the week of March 23 . This update helps ensure a more secure and unified login experience across GiveSmart pro...
-
Last Updated: 02/11/2026
in Product Updates Effective Date: February 13, 2026 Credit Card Verification Updates for GiveSmart Events To further protect your organization and your donors, GiveSmart is introducing enhanced credit card verification requirements within the Events module. ...