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Last Updated: 09/04/2024
in Guides Payments and Fees This article details how to locate the information currently associated with your GiveSmart Events Merchant Account, and the steps to take on how to update key information such as the linked Bank Account for deposits, Legal Name/Tax ID, Financial S...
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Last Updated: 09/03/2024
in Guides Communications
Certain actions a user or admin performs will automatically send email messages. Some information is customizable in the campaign settings, however, the overall content of the message is not. Action Sample Communication Ticket, insta...
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Last Updated: 08/30/2024
in Guides Settings
GiveSmart Web Content Accessibility Compliance Statement : GiveSmart aspires to build an inclusive culture with our community. We are taking steps to ensure that web accessibility is part of our DNA as we develop, deliver,...
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Last Updated: 08/27/2024
in Guides Checkout
Process payment for all unpaid supporters with a remaining balance who are not marked as a Pledge, within a threshold range set by you, who have a credit card on file by running payments automatically. For supporters with multiple cards on file, ...
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Last Updated: 08/26/2024
in Guides Payments and Fees
What Is the difference between a statement and a receipt? Statement : A statement is generated for any user with activity . User activity includes ticket orders, instant, vote or raffle item purchases, auction winnings, and donations. Stateme...
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Last Updated: 08/23/2024
in Guides Equipment
Please reference some of these common troubleshooting tips if you are experiencing an issue with your Magtek iDynamo 5 swiper. Remember - only swipers purchased through our card processing partner are compatible with our sites. Please visit o...
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Last Updated: 08/22/2024
in Guides Reports
Where and when can I see campaign reporting details? View reporting details both from the payment and revenue containers in the dashboard and the 'Reports' tab. How do I export report details? Select to Copy, CSV, Excel, PDF, or Print any repo...
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Last Updated: 08/16/2024
in Guides Settings
Increase fundraising by maximizing the pathways supporters can donate. Allow supporters to make monetary donations and secure their payment through the Donate Now section on the Home page, or through champion fundraising . Also, allow supporters ...
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Last Updated: 08/05/2024
in Guides Equipment The GiveSmart Events Admin application is now available for download from the Apple App Store. It's important to note that this application is ONLY necessary for Volunteers and Admin (Campaign or Organization) who will be using swipers at th...
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Last Updated: 07/22/2024
in Guides Donations Text to Donate If a donor texts 'give AMOUNT' to 76278 but does not have a phone number on their profile or has not registered for the campaign, what will happen? There are 2 scenarios that could occur: Scenario 1 If the donor is sending the ...