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Last Updated: 11/24/2025
in Guides Equipment
GiveSmart is accessible through a browser from any device. Visit www.givesmart.com and click 'Platform Login' in the top right, or the campaign's website URL, and sign in, which allows you access to the campaign based on your User Role . ...
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Last Updated: 11/03/2025
in Guides Resources
Fundraising events such as galas and auctions rely heavily on reliable internet connectivity. By collecting and submitting your venue’s IP address ahead of time, we can ensure the connection is recognized and secure. This proactive step prevents d...
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General Q: Who is Fiserv? Fiserv is one of the world’s leading financial technology companies. They provide the secure payment network that processes credit card transactions, deposits, and reporting for millions of businesses and financial in...
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Welcome to GiveSmart!
This welcome guide is intended for organizations who own 2 or more GiveSmart Fundraising Products, including any combination of GiveSmart Events, Fundraise or Donor CRM. This guide will walk you through the next steps ...
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Last Updated: 09/16/2025
in Guides Org Hub
Note: Available to org admins only. Org admin is the highest admin-level which gives access to the Org Hub to manage all past, present, and future fundraising and can manage the GiveSmart account. Only org admins can manage other org admin...
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Last Updated: 09/08/2025
in Guest Experience Account *Fiserv (formerly CardConnect) Add card information that is saved to your GiveSmart account to expedite future fundraising contributions and check-in/check-out processes. Save multiple cards, allowing you to easily choose between different paymen...
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Last Updated: 09/08/2025
in Guides Settings Capture user email, and mailing addresses at registration and/or require a credit card to be on file to participate. These fields are visible to the user via the My Info and Pay pages. Set registration requirements Choose to require a user t...
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Last Updated: 09/08/2025
in Guides Checkout
Process payment for all unpaid supporters with a remaining balance who are not marked as a Pledge, within a threshold range set by you, who have a credit card on file by running payments automatically. For supporters with multiple cards on file, ...
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Last Updated: 09/08/2025
in Guides Checkout Can I enter a check or cash payment for a user's purchase? Yes. Visit Checkout a User for more information. Cash and check payments will not be included in the Batch Report summary, as we do not deposit these funds on your behalf. Can I recor...
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Last Updated: 09/08/2025
in Guides Items for Purchase Add Instant, raffle , and vote items to a supporter's account using Immediate Checkout. Note: This applies to all instant, raffle or vote items with the Checkout Type set to: Immediate Checkout. When Checkout Type is set to: Add to Cart , ite...