Updated Articles

  1. Global Settings

    Upload your Organization logo, manage campaign information, capture additional user information, create a keyword, and set the information required for user participation.   Access Global Settings From the Admin Navigation , select Settings >...
  2. Upload Items Spreadsheet

    Bulk upload items on to your campaign using GiveSmart's item type specific templates. Watch a Video Access Templates From the Items Container within the Dashboard, click the More button ("···"). Select Manage Items. Click the More b...
  3. What is Champion Fundraising

    Champions are individuals committed to the goal of raising funds on behalf of your organization through their own personal fundraising page, which can be shared with others to learn about the story or reason for their fundraising efforts and make a ...
  4. 2021 Spring Releases

    May New Feature In-App Chat From your Presentation Page , choose to have a chat window that appears over the bottom right corner of the presentation video/feed. This feature integrates   CometChat   as the chat partner CometChat gives you t...
  5. 2021 Summer Releases

    August New Feature Enhances Admin Navigation Campaign and Org Admins will find what they need, where they need it with our new and improved navigation. It's easier than ever to customize, build, and manage fundraising campaigns. Left navigation...
  6. 2021 Fall Releases

    New Feature Change Raffle Label Admin have the ability to change the label and banner text associated with raffle-type items. This allows for more inclusive naming conventions for raffle-like opportunities. Search Feature on Backstage and ...
  7. 2021/2022 Winter Releases

    New Feature Self Check-In Users have the ability to check themselves into the event. A simple text message sent by an Admin allows guests the opportunity to experience an easy and contactless check-in. Presentation Page Viewer Tracking W...
  8. 2022 Spring Releases

    New Feature Age Restrictions Apply an age restriction to items that require a bidder or purchaser to meet a certain age prior to purchase. Print Seating Management Admin now have the ability to print the seating management view for their ...
  9. Delete a Bid or Auto Bid

    Org, campaign, and volunteer admins can delete bids, auto-bids, or purchases from an item's history and a user's cart. Delete a bid Delete a silent item bid from the item's history. Tip: Deleted bids are seen in the Bid History report. Go ...
  10. Remove an Item from a Supporter's Account

    Remove an item from a user's account before payment . By default, the platform opts the admin out of sending a text to the user that the item was deleted, but you can opt for a text to be sent by checking the Send Cancellation Message prior to de...