Updated Articles

  1. 2021 Spring Releases

    May New Feature In-App Chat From your Presentation Page , choose to have a chat window that appears over the bottom right corner of the presentation video/feed. This feature integrates   CometChat   as the chat partner CometChat g...
  2. 2021 Summer Releases

    August New Feature Enhances Admin Navigation Campaign and Org Admins will find what they need, where they need it with our new and improved navigation. It's easier than ever to customize, build, and manage fundraising campaigns. Left naviga...
  3. 2021 Fall Releases

    New Feature Change Raffle Label Admin have the ability to change the label and banner text associated with raffle-type items. This allows for more inclusive naming conventions for raffle-like opportunities. Search Feature on Backstage and ...
  4. 2021/2022 Winter Releases

    New Feature Self Check-In Users have the ability to check themselves into the event. A simple text message sent by an Admin allows guests the opportunity to experience an easy and contactless check-in. Presentation Page Viewer Tracking W...
  5. 2022 Spring Releases

    New Feature Age Restrictions Apply an age restriction to items that require a bidder or purchaser to meet a certain age prior to purchase. Print Seating Management Admin now have the ability to print the seating management view for their ...
  6. Delete a Bid or Auto Bid

    Org, campaign, and volunteer admins can delete bids, auto-bids, or purchases from an item's history and a user's cart. Delete a bid Delete a silent item bid from the item's history. Tip: Deleted bids are seen in the Bid History re...
  7. Remove an Item from a Supporter's Account

    Remove an item from a user's account before payment . By default, the platform opts the admin out of sending a text to the user that the item was deleted, but you can opt for a text to be sent by checking the Send Cancellation Message prior t...
  8. Place a Bid

    A single bid can be placed as a one time bid for any amount or auto bids can be placed and set at the maximum amount a user is willing to spend.   Bids can be added to a user's account by org, campaign, or volunteer admins. Watch a video ...
  9. Assign a Winner to a Live Item

    Org and Campaign Admins can assign a user as a Live Item winner, close, and reconcile the item to convert to purchases in the user accounts and ready for checkout. Tip:   If you're running a Virtual Event, donors will not be able to plac...
  10. Return a Monetary Donation

    If a donation added needs to be returned, it can be removed from the user's cart by an admin. Donations removed after payment will require a refund . From the Donate page Return a Click to Donate, Home page, and Champion donation Donations ...