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Last Updated: 04/20/2022
in Guides Communications Once an email has been sent from within the campaign, it will generate in the sent log from the Admin Navigatio n > Communications > Email > Sent page. Click on a sent email. Content preview will populate on the right. The date and time s...
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Last Updated: 04/20/2022
in Guides Communications Note: The Ticketholder and Nonticketholder groups can only be used with GiveSmart ticketing on a campaign. Draft, schedule, and send emails or text messages to users who are ticketholders or non-ticketholders within your campaign site. Non-ticke...
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Last Updated: 04/20/2022
in Guides Communications At the conclusion of checkout or the next day, send a text to users with a remaining balance. Choose to include or exclude users whose balance is marked as pledged. Recipients are linked to their Pay page to secure the balance on a credit card of ch...
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Last Updated: 04/20/2022
in Guides Communications We offer several preset recipient groups to choose from. Each group allows you to filter your users by certain criteria, allowing you to target your message to a select group of supporters within your campaign. Messages are sent to users that have ...
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Last Updated: 04/20/2022
in Guides Communications When a Guest text STOP to 76278 they no longer receive text message updates. Guests can unsubscribe from email messages by selecting the Unsubscribe link in a platform generated email. Guests can easily opt back in to receive messages moving forwa...
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Last Updated: 04/20/2022
in Guides Communications Org and campaign admins receive emails for order form purchases, item donations received from the Item Donation Form, and monetary donations received both through the Donate Now form and on Champion pages by default. Watch a video Adjust no...
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Last Updated: 04/20/2022
in Guides Checkout Watch a video Filter to unpaid Go to Admin View > Users > Checkout. Click Search by Status. Click Yet to Pay Including Pledges or Yet to Pay Excluding Pledges. Status descriptions Yet to Pay Including Pledges Includes a...
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Last Updated: 04/20/2022
in Guides Checkout Watch a video Check out multiple users at the same time Go to Admin view > Users > Checkout . Enter the user's name in the search box. Click Search . Locate the user’s account. Select Begin Checkout. De...
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Last Updated: 04/20/2022
in Guides Check In After a guest has been checked in, updates to their name, phone number, email address, assigned bidder number or custom field information can be made to a user account both from the Check-In screen as well as User Details. Tip: If Bidder Number o...
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Last Updated: 04/20/2022
in Guides Check In Ticket purchases can be made at check-in and either added to an existing Registered User account or create a new user and include a ticket purchased. Watch a Video Purchase a Ticket for A New Attendee Go to Admin view > Users > Check...