Updated Articles

  1. Remote Technician

    Let a Remote Technician assist in creating an amazing experience for your supporters during your fundraising event.  A dedicated technician is assigned to provide solutions and guidance during the hours of your program.  Tasks included with Remote ...
  2. Display FAQs

    Why are my ads not appearing on the display screen? Often this issue is due to the spam filter on the web browser.  Look in the top right corner of the browser, check to see if a spam filter has been applied to the webpage.  (Please see the image b...
  3. Table Leader Revenue Display

    Note: To utilize the Table Leader Display option, you must also be using the Ticketing and Seating Management features within the campaign Create a  revenue display that showcases monetary donations received and ranked by assigned tables.  Wat...
  4. Set the Progress Image to $0 for Event Night Displays

    Create a revenue display that does not include pre-event donation revenue.  Step 1: Create your donation items From the   admin navigation, click   Donation  and choose   Manage Donation Items  from the dropdown Click   Create New Item Comp...
  5. What is a Mobile Sponsor?

    Mobile sponsors are supporters who underwrite or pay a portion of the mobile bidding technology. Incentives Sponsor logo and/or headline language featured on the campaign. Optional link to their web page. Clear recognition as the technology spo...
  6. Include an Animation on Leading Bids

    Show fireworks or confetti when a supporter becomes the leading bidder on an auction item. The animation appears on the success modal bidders see when the leading bid is placed. Watch a video Add an animation From the Admin Navigation ,...
  7. Customize the Campaigns Style and Color

    Customize the look and feel of the page background color or add an image and set the color scheme used for campaign buttons, headers, navigations indicators, and more. Locate style and color options Go to Admin Navigation , select  Design > ...
  8. View Sent Emails

    Once an email has been sent from within the campaign, it will generate in the sent log from the Admin Navigatio n > Communications > Email > Sent page. Click on a sent email. Content preview will populate on the right. The date and time s...
  9. Sending Messages to Ticketed and Non-Ticketed Users

    Note: The Ticketholder and Nonticketholder groups can only be used with GiveSmart ticketing on a campaign. Draft, schedule, and send emails or text messages to users who are ticketholders or non-ticketholders within your campaign site.  Non-ticke...
  10. Send a Text to Unpaid Users Post Fundraiser

    At the conclusion of checkout or the next day, send a text to users with a remaining balance. Choose to include or exclude users whose balance is marked as pledged. Recipients are linked to their Pay page to secure the balance on a credit card of ch...