Popular Articles

  1. Additional GiveSmart Services

    Expert service with a personal touch.  Flexible options to fit your team.  Encouragement every step of the way.  GiveSmart  partners have the flexibility to add on services to support your individual needs. There are three service offerings av...
  2. GiveSmart Technical Support Resources

    Customer support is available 24 hours a day 7 days a week. We understand sometimes you burn the midnight oil for all the good of your cause. We are here when you need us! Visit Support Coverage for additional Information. Tip:  Make sure ...
  3. Volunteer Training

    To prepare your volunteers, share the following materials. Watch Volunteer Training . Send the reference guide. Download Volunteer Reference Guide Share the profile. Download Volunteer Profile Provide any additional fundraiser-spec...
  4. Event Equipment Rental (iPads & Swipers)

    GiveSmart is accessible through a browser from any device.  Visiting www.givesmart.com and click 'Platform Login' in the top right, or the campaign's website URL, and sign in which allows you access to the campaign based on your User Role .  ...
  5. Smart Partners

    Need extra support? We have excellent partners ready to help.   Why work with Smart Partners?   Just like we’re experts in fundraising technology, they’re experts in the logistics of delivering friendly guest services staff and help operating ...
  6. Sending Text Messages

    Notify supporters with a text message to keep fundraising details such as the auction is open for bidding, tickets are available for purchase, ask for a donation, highlight items, congratulate auction winners, prompt to pay an outstanding balance, a...
  7. Changing your Merchant Account Information

    This article details how to locate the information currently associated with your GiveSmart Events Merchant Account, and the steps to take on how to update key information such as the linked Bank Account for deposits, Legal Name/Tax ID,  Financial S...
  8. Onsite Event Checklist

    Quick Reference Outline for Onsite Events   This outline provides links to GiveSmart Help Center resources to help you plan and execute your in-person fundraising event.   If you need some extra help integrating GiveSmart into your event pl...
  9. Sending Email Messages

    Stay connected with supporters via email. Watch a video Create an email  From the Admin Navigation , select  Communications >  Email . Click +New Email Choose Recipient(s) . Customize the Subject and Body . On...
  10. Purchaser and Attendee Information

    Purchasers are required to provide their name, email address, phone, mailing address, and provide additional information requested from a User Custom Field (optional)  at the time of purchase. You can choose to capture and require information fr...