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Last Updated: 11/13/2024
in Guides Host an Auction
Close your auction items all at once, by categories assigned, or one at a time to stop activity. Once silent or live items are closed, reconcile them to assign the winning bidder and allow them to checkout. When all Silent items are closed and w...
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Last Updated: 05/20/2022
in Guest Experience Account Add card information that is saved to your GiveSmart account to expedite future fundraising contributions and check-in/check-out processes. Save multiple cards, allowing you to choose between methods of payment. Note: A campaign admin needs to...
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Last Updated: 05/22/2022
in Guides Pages Provide campaign visitors' contact information on who to reach out to with questions, shareable links, and a google map to your event venue. Set campaign details From the Admin Navigation , select Pages > Home Page. Click Campaign Details. ...
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Last Updated: 04/27/2022
in Guides Communications Watch a Video Resend Welcome Text Go to View Admin > Users > Details . Search for the user. Select the user by clicking on the row. In the User Detail section on the right, click the Actions dropdown. Choose to Send Reg Messa...
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Last Updated: 04/20/2022
in Guides Check In After a guest has been checked in, updates to their name, phone number, email address, assigned bidder number or custom field information can be made to a user account both from the Check-In screen as well as User Details. Tip: If Bidder Number o...
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Last Updated: 03/06/2023
in Guides Checkout Checkout a user's full or partial balance with various payment methods. User's with a valid email added to their account receive an email of their statement once their outstanding balance is paid in full. Watch a Video Checkout a user Rev...
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Last Updated: 04/20/2022
in Guides Communications Note: The Ticketholder and Nonticketholder groups can only be used with GiveSmart ticketing on a campaign. Draft, schedule, and send emails or text messages to users who are ticketholders or non-ticketholders within your campaign site. Non-ticke...
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Last Updated: 03/06/2023
in Guides Check In Registration is typically your supporter's first experience, so make it as inviting, quick, and seamless as possible. As they arrive, confirm and capture the information needed, complete their registration and send them the Welcome Text linking them...
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Last Updated: 04/29/2022
in Guides Reports Overview of all credit card transactions grouped as a batch, and deposited in your bank account attached to the Merchant Account . View the date payments are deposited, gross raised, adjustment and fees deducted, reversals, and the amount funded af...
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Last Updated: 08/23/2024
in Guides Equipment
Please reference some of these common troubleshooting tips if you are experiencing an issue with your Magtek iDynamo 5 swiper. Remember - only swipers purchased through our card processing partner are compatible with our sites. Please visit o...