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Last Updated: 04/27/2022
in Guides Checkout Tip: Returns issued at checkout are lost revenue for the organization and impact the funds raised. Have one person designated to handle authorizing any returns. Org, Campaign and Volunteer admins can return Items from a user's account at ch...
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Last Updated: 07/22/2022
in Guides Tickets Include questions purchasers and or attendees can answer at the time of purchase or confirmation. Meal choice, seating preference, dietary restrictions, and more can be captured. Visit Ticketing Reports to learn more about where to review or downl...
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Last Updated: 02/11/2022
in Guest Experience Account A registration email is sent to the email provided once registration is complete on the campaign site, which contains your personal bidding link to access bidding pages on the campaign. If you are assigned an admin role on the campaign site, your em...
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Last Updated: 04/20/2022
in Guides Checkout Watch a video Check out multiple users at the same time Go to Admin view > Users > Checkout . Enter the user's name in the search box. Click Search . Locate the user’s account. &n...
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Last Updated: 03/13/2023
in Guides Reports This article is intended for organizations who own 2 or more GiveSmart Fundraising Products, including any combination of GiveSmart Events, Fundraise or Donor CRM. NOTE : If you are a customer who uses GiveSmart Events Only, please refer t...
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Last Updated: 04/27/2022
in Guides Displays Allow supporters to stay up to date on current bids as they come in. Bring attention to the most popular items, or items with no bids. The display shows five items at a time, scrolling in numeric order, with a 10-second scroll delay. Watch a ...
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Last Updated: 11/21/2023
in Guides Settings Increase fundraising by maximizing the pathways supporters can donate. Allow supporters to make monetary donations and secure their payment through the Donate Now section on the Home page, or through champion fundraising . Also, allow supporters to...
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Last Updated: 05/20/2022
in Guides Pages Customize the buttons that direct visitors to an order form, the items page, and the registration form. The Call to Action buttons are located right below your banner but can be reordered on the Home page. Locate the buttons From the Admi...
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Last Updated: 05/20/2022
in Guides Pages From Backstage, monitor the fundraising activity, manage call to action overlay buttons, participate in the live chat, see upcoming text messages from the queue, and enter monetary donations all while watching your live feed or video. Bu...
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Last Updated: 04/20/2022
in Guides Check In Ticket purchases can be made at check-in and either added to an existing Registered User account or create a new user and include a ticket purchased. Watch a Video Purchase a Ticket for A New Attendee Go to Admin view > Users > ...