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Last Updated: 05/22/2022
in Guides Payments and Fees Pledged payments are considered outstanding balances and located in the unpaid section of the Outstanding Balances Report . When the payment is received, it can be updated, no longer reflecting as an outstanding balance, but as payment received ....
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Last Updated: 06/02/2022
in Guides Items for Purchase Sell instant and raffle items through the Home page order form or a page with an order form . Purchasers are required to pay on a credit card at the time of purchase and are not required to register on the campaign. Visit Purchase Items in an ...
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Last Updated: 04/10/2024
in Guides Users
Manage supporter accounts by confirming and updating their user details. Re-send the welcome text messages, download statements, or remove a user with no activity on the campaign site. Watch a video Update a user account. Add or update a...
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Last Updated: 04/27/2022
in Guides Checkout Tip: Returns issued at checkout are lost revenue for the organization and impact the funds raised. Have one person designated to handle authorizing any returns. Org, Campaign and Volunteer admins can return Items from a user's account at checko...
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Last Updated: 02/11/2022
in Guest Experience Account A registration email is sent to the email provided once registration is complete on the campaign site, which contains your personal bidding link to access bidding pages on the campaign. If you are assigned an admin role on the campaign site, your em...
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Last Updated: 04/20/2022
in Guides Checkout Watch a video Check out multiple users at the same time Go to Admin view > Users > Checkout . Enter the user's name in the search box. Click Search . Locate the user’s account. Select Begin Checkout. De...
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Last Updated: 04/27/2022
in Guides Pages Highlight event details, guest speaker, feature an artist, or share campaign details . Include information about your organization and your fundraising mission on the Home page of your campaign site. Watch a video Create Create new sec...
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Last Updated: 08/16/2024
in Guides Settings
Increase fundraising by maximizing the pathways supporters can donate. Allow supporters to make monetary donations and secure their payment through the Donate Now section on the Home page, or through champion fundraising . Also, allow supporters ...
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Last Updated: 05/20/2022
in Guides Pages Customize the buttons that direct visitors to an order form, the items page, and the registration form. The Call to Action buttons are located right below your banner but can be reordered on the Home page. Locate the buttons From the Admi...
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Last Updated: 05/20/2022
in Guides Pages From Backstage, monitor the fundraising activity, manage call to action overlay buttons, participate in the live chat, see upcoming text messages from the queue, and enter monetary donations all while watching your live feed or video. Button ...