Popular Articles

  1. Include a Video or Live Stream on your Home Page

    Many of our charity partners are incorporating a live stream of their fundraisers or a pre-recorded video.  Videos or a link to a live stream can be added to a custom section , custom page , or presentation page . Visit Custom Section and Page T...
  2. Multiple Fundraising Products CardConnect Batch and Fees

    This article is intended for organizations who own 2 or more GiveSmart Fundraising Products, including any combination of GiveSmart Events, Fundraise or Donor CRM.   NOTE : If you are a customer who uses GiveSmart Events Only, please refer to the...
  3. Item Sheets

    Share item details for users who are physically browsing items. Customize and generate item sheets or bid sheets once item details are complete. Watch a Video Item Sheets From the Items Container within the Dashboard, click the More butto...
  4. Place a Bid

    A single bid can be placed as a one time bid for any amount or auto bids can be placed and set at the maximum amount a user is willing to spend.   Bids can be added to a user's account by org, campaign, or volunteer admins. Watch a video P...
  5. Multiple Fundraising Products CardConnect Batch and Fees

    This article is intended for organizations who own 2 or more GiveSmart Fundraising Products, including any combination of GiveSmart Events, Fundraise or Donor CRM.   NOTE : If you are a customer who uses GiveSmart Events Only, please refer to the...
  6. Section and Page Templates

    Use these templates to create sections and pages highlighting the details of your campaign. Note:  Please exercise caution when using these templates. Assistance is limited in our ability to help resolve any issues as a result of your customizati...
  7. Set your Terms and Conditions

    The General Data Protection Regulation (GDPR) took effect on May 25, 2018. Due to the GDPR, organizations must provide terms and conditions to inform users of their rights with respect to personal data protection. These terms and conditions will be ...
  8. Ask Questions to Attendees

    Include questions purchasers and or attendees can answer at the time of purchase or confirmation. Meal choice, seating preference, dietary restrictions, and more can be captured. Visit Ticketing Reports to learn more about where to review or dow...
  9. Promote & Share Campaign

    Get users excited and active on the campaign as early as possible. Promote far and wide to get users registered, engaged in the items, making donations, and more! Tip: Start to promote the campaign 5-7 days prior to your fundraiser. Prior to ...
  10. Manage a User's Credit Card

    We understand the importance of having a sense of security and confidence when it comes to managing your user’s credit card information. Secure Pre-Event Require users to have a credit card to bid, purchase, or donate. Credit Card Requirement ...