Popular Articles

  1. Bids Display

    Allow supporters to stay up to date on current bids as they come in. Bring attention to the most popular items, or items with no bids. The display shows five items at a time, scrolling in numeric order, with a 10-second scroll delay.  Watch a video...
  2. Best Practices: Silent Auction

    Hear best practices and tips from our experts to help you prepare for your in-person event.  ...
  3. Image Recommendations and Restrictions

    Design Center Home Page Banner Recommended image size is 1200 x 300 pixels with a maximum file size of 1 MB. Images that do not fit these dimensions can be uploaded, but might not be optimized for both the desktop and mobile views.  Backgro...
  4. Preset Message Recipient Groups

    We offer several preset recipient groups to choose from.  Each group allows you to filter your users by certain criteria, allowing you to target your message to a select group of supporters within your campaign. Messages are sent to users that have ...
  5. Add Item Images

    Add images to items to capture the supporter's attention. Feature both main and additional images on each item.  Image files must be .jpg, .png or .gif (No PDF). The ideal size is 1088 x 816 pixels. Tip: Use Google images and logos for standard ...
  6. Campaign Dashboard Overview

    The Dashboard provides a real-time overview of your campaign site with access to settings, tools, and reports. Watch a video Dashboard overview Your organization name and admin pages are above the Dashboard . The campaign name, date, and ...
  7. Create Donate Items for Targeted Need

    Create custom donate items to capture monetary donations. Additional information about the purchaser or items can be captured at the point of sale. With  self-checkout  available on the campaign, donors add the donation to their cart and are prom...
  8. Purchase a Ticket at Check In

    Ticket purchases can be made at check-in and either added to an existing Registered User account or create a new user and include a ticket purchased. Watch a Video Purchase a Ticket for A New Attendee Go to Admin view > Users > Check...
  9. Delete a Bid or Auto Bid

    Org, campaign, and volunteer admins can delete bids, auto-bids, or purchases from an item's history and a user's cart. Delete a bid Delete a silent item bid from the item's history. Tip: Deleted bids are seen in the Bid History report. Go ...
  10. Building your Campaign with Custom Pages and Sections

    Watch a video Looking to add fundraising details to your campaign? Learn more about how to create sections on your Home page which can link to custom pages to include fundraising details, point of purchase sales, and access to videos or live...