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Last Updated: 05/22/2022
in Guides Tickets All completed ticket purchases appear in Ticket Orders to review, update, or return by an Org or Campaign Admin. Update Purchaser Contact Information Updates to a ticket purchaser's valid email, phone or address are made in their user account. F...
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Last Updated: 03/17/2023
in Guides Host an Auction Hear best practices and tips from our experts to help you prepare for your in-person event. ...
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Last Updated: 03/23/2023
in Guides Items for Purchase Add images to items to capture the supporter's attention. Feature both main and additional images on each item. Image files must be .jpg, .png or .gif (No PDF). The ideal size is 1088 x 816 pixels. Tip: Use Google images and logos for standard ...
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Last Updated: 04/27/2022
in Guides Donations Create custom donate items to capture monetary donations. Additional information about the purchaser or items can be captured at the point of sale. With self-checkout available on the campaign, donors add the donation to their cart and are prom...
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Last Updated: 04/27/2022
in Guides Displays Allow supporters to stay up to date on current bids as they come in. Bring attention to the most popular items, or items with no bids. The display shows five items at a time, scrolling in numeric order, with a 10-second scroll delay. Watch a video...
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Last Updated: 04/20/2022
in Guides Communications We offer several preset recipient groups to choose from. Each group allows you to filter your users by certain criteria, allowing you to target your message to a select group of supporters within your campaign. Messages are sent to users that have ...
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Last Updated: 04/27/2022
in Guides Campaigns (Events) The Dashboard provides a real-time overview of your campaign site with access to settings, tools, and reports. Watch a video Dashboard overview Your organization name and admin pages are above the Dashboard . The campaign name, date, and ...
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Last Updated: 04/20/2022
in Guides Check In Ticket purchases can be made at check-in and either added to an existing Registered User account or create a new user and include a ticket purchased. Watch a Video Purchase a Ticket for A New Attendee Go to Admin view > Users > Check...
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Last Updated: 05/20/2022
in Guides Pages From Backstage, monitor the fundraising activity, manage call to action overlay buttons, participate in the live chat, see upcoming text messages from the queue, and enter monetary donations all while watching your live feed or video. Button ...
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Last Updated: 06/14/2022
in Guides Host an Auction Org, campaign, and volunteer admins can delete bids, auto-bids, or purchases from an item's history and a user's cart. Delete a bid Delete a silent item bid from the item's history. Tip: Deleted bids are seen in the Bid History report. Go ...