Popular Articles

  1. Update a Champion's Fundraising Page Status

    Once the champion or admin customizes the personal fundraising page, there is an approval process for the personal fundraising page to be visible. Champion pages have three statuses in the approval process. New The fundraising page is not viewa...
  2. GiveSmart Applications FAQ

    What are GiveSmart Fundraise, Events, and Donor CRM? formerly known as MobileCause formerly known as GiveSmart formerly known as SimplyFundraisingCRM How will I differentiate which platform I am using? The platforms are not changing t...
  3. 2023 Q3

    July 1 - September 30 GiveSmart Events Improvements Pin Reset Improvements:  Pin codes will now be a combination of 6 letters or numbers.  Letters and numbers of similar appearance have been excluded (EX: 1 & l). Single Sign-On Admin Updates:...
  4. Obtain a copy of your Statement

    Once your outstanding event balance is paid in full, a copy of your receipt is automatically emailed to the email on file. Locate Pay Page Visit the campaign and sign in with your Username and Password. Click Pay   View Select View ...
  5. 2022 Fall Releases

    New Feature Export Donor CRM Report from GiveSmart Events A new Donor CRM report has been added which will allow you to easily export transactions and donors from the GiveSmart Events platform and import to GiveSmart Donor CRM.   In Person...
  6. View All Campaign Users

    Note: Available to Org admins only. Review supporters who completed registration across all campaigns. See contact information secured and username assigned as well.  Watch a video Locate Go to Org Hub > Users. ...
  7. 2021/2022 Winter Releases

    New Feature Self Check-In Users have the ability to check themselves into the event. A simple text message sent by an Admin allows guests the opportunity to experience an easy and contactless check-in. Presentation Page Viewer Tracking W...
  8. View Sent Emails

    Once an email has been sent from within the campaign, it will generate in the sent log from the Admin Navigatio n > Communications > Email > Sent page. Click on a sent email. Content preview will populate on the right. The date and time s...
  9. Set Venue Capacity

    Note: Only available with GiveSmart Ticketing. Venue capacity represents the maximum number of individuals that can be ticketed for the event.  Once total ticket sales reach the capacity set, additional tickets, even if specific ticket types sh...
  10. Manage Chat on your Presentation Page

    As an admin, moderate the complete chat activity that is occurring on your Presentation Page when chat is shown. From this list view, Admins can delete messages. Chat messages will load the first 1000 chat messages, then a Show More would appe...