Popular Articles

  1. 2022 Fall Releases

    New Feature Export Donor CRM Report from GiveSmart Events A new Donor CRM report has been added which will allow you to easily export transactions and donors from the GiveSmart Events platform and import to GiveSmart Donor CRM.   In Person...
  2. 2023 Q3

    July 1 - September 30 GiveSmart Events Improvements Pin Reset Improvements:  Pin codes will now be a combination of 6 letters or numbers.  Letters and numbers of similar appearance have been excluded (EX: 1 & l). Single Sign-On Admin Updates:...
  3. 2021/2022 Winter Releases

    New Feature Self Check-In Users have the ability to check themselves into the event. A simple text message sent by an Admin allows guests the opportunity to experience an easy and contactless check-in. Presentation Page Viewer Tracking W...
  4. Update a Champion's Fundraising Page Status

    Once the champion or admin customizes the personal fundraising page, there is an approval process for the personal fundraising page to be visible. Champion pages have three statuses in the approval process. New The fundraising page is not viewa...
  5. View All Campaign Users

    Note: Available to Org admins only. Review supporters who completed registration across all campaigns. See contact information secured and username assigned as well.  Watch a video Locate Go to Org Hub > Users. ...
  6. Batch Reporting for Recurring Transactions

    Note: Available to Org admins only. Review merchant account funding details from batch reports containing completed recurring donations only. Locate Go to  Org Hub >  Reports. Select  Recurring Transactions. Review Click on any of...
  7. Manage Chat on your Presentation Page

    As an admin, moderate the complete chat activity that is occurring on your Presentation Page when chat is shown. From this list view, Admins can delete messages. Chat messages will load the first 1000 chat messages, then a Show More would appe...
  8. Age Restriction

    An age restriction can be placed on Instant, Raffle, Silent and Vote items when the item being sold requires the purchaser to be of a certain age.  When an age restriction has been applied, the guest will need to enter their date of birth prior to v...
  9. View Sent Emails

    Once an email has been sent from within the campaign, it will generate in the sent log from the Admin Navigatio n > Communications > Email > Sent page. Click on a sent email. Content preview will populate on the right. The date and time s...
  10. Obtain a copy of your Statement

    Once your outstanding event balance is paid in full, a copy of your receipt is automatically emailed to the email on file. Locate Pay Page Visit the campaign and sign in with your Username and Password. Click Pay   View Select View ...