Popular Articles

  1. Add a Donation for a Donor to a Champion Fundraising Page

    Monetary donations can be added to a Champion Fundraising page by org or campaign admins. Once added, payment can be secured either through self-checkout or by an admin from the Checkout page . Donations entered are included in the Champion reve...
  2. Show or Hide Bidder Names in the Item History

    Item History Each item detail displays a history of bids or purchases. Choose how the item history appears to users. TIP: When in Admin pageview, the Item History and names will always be visible. Switch to the Donor pageview to confirm...
  3. Batch Details across all Campaigns

    Note: Available to Org admins only. Running multiple fundraising campaigns simultaneously or looking to see the details for all batch dates for all campaigns run? Review the details of a batch date to identify which campaign generated the reven...
  4. Create a Champion Ranking by Donation Revenue Display

    Note: To utilize the Champion Ranking by Donation Revenue display option, you must also be using the Champion features within the campaign Create a  revenue display that showcases monetary donations received and ranked by champion fundraisers. ...
  5. Delete a Raffle Purchase for a Supporter

    Delete a raffle purchase from a user’s account.  How to delete The raffle purchase is deleted from the user's account along with any possible answers provided at the time of purchase. The answer is deleted from the campaign. The raffle entry numbe...
  6. How to Use the Clover Go Reader Updated

    What is the Clover Go? Clover Go is a modern, reliable card capture device to improve onsite payment capture with device connectivity via Bluetooth . The Clover Go card capture device ensures fast and reliable card reading and pri...
  7. Delete a Ticket Type

    Delete created ticket types from the campaign. If a ticket has been sold, that type is no longer able to be deleted. Delete a Ticket Type From the Tickets Container within the Dashboard, click the More button ("···"). Select Settings. Locate th...
  8. Duplicate an Item

    Create an exact replica of an existing item, without re-typing all of the item details. Note: Created items, added to a package, cannot be duplicated. Watch a Video View Admin: Items From the Items Container within the Dashboard, cl...
  9. 2023 Q1 & Q2

    Interoperability Improvements These improvements are applicable for customers who own 2 or more GiveSmart modules.  To see improvements for GiveSmart Fundraise & Donor CRM, click here .  Restrict Non-SSO Admin from Creating a New Event ...
  10. Transactions Page Overview

    Note: Available to Org admins only. When accepting recurring donations within a campaign the initial donation is part of the campaign revenue. All subsequent donations are managed from the Transaction page.   From Transactions See a ...