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Last Updated: 04/30/2022
in Volunteers Volunteers GiveSmart provides two limited administrative roles, campaign assistant, and volunteers. These roles allow access to areas such as managing the items, check-in in, assist with bidding, and checkout. Visit User Role Permissions to learn more about...
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Last Updated: 09/30/2022
in Volunteers Volunteers Instructional cards for volunteers or event staff to use during in-person events to assist with check in. The cards provide step-by-step instructions and tips on how to execute a smooth and seamless check in for your guests. Download, print and ...
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Last Updated: 04/27/2022
in Guides Donations Monetary donations can be added to a user's cart by org, campaign, or volunteer admins. Once added, payment can be secured either through self-checkout or by an admin from the Checkout page . Donations entered are included in the donation reve...
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General Q: Who is CardConnect (CloverConnect)? CardConnect is a payments partner of Fiserv, founded in 2006. They offer a suite of solutions focused on the ever-evolving needs of merchants accepting credit and debit transactions. CardConnect i...
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Last Updated: 03/04/2024
in Guides Tickets Send reminders to encourage purchasers who have unassigned tickets to update their orders with the names of those attending or a reminder encouraging attendees who have yet to confirm their tickets to accept their invitation to attend. Watch a vide...
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Last Updated: 02/11/2022
in Training Enablement Series Watch a Video
Walk Through
Logging In
Visitors' Experience
Campaign Dashboard and Settings
Review
Users
Tickets
Items
Touch On
Displays
Messages
Ads
Reports
24/7 Help Center and Support Agents
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Watch the Welcome Webinar Welcome Guide Download Welcome Guide ...
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Last Updated: 08/26/2024
in Guides Payments and Fees
What Is the difference between a statement and a receipt? Statement : A statement is generated for any user with activity . User activity includes ticket orders, instant, vote or raffle item purchases, auction winnings, and donations. Stateme...
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Last Updated: 03/17/2023
in Guides Check In When guests check in at your event, this sets the pace for the evening, and is the location best suited for making a great first impression. We've made it easy to customize your check-in process to fit the needs of your guests. The tips below are...
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Last Updated: 10/06/2022
in Guides Communications When a user performs certain actions on a campaign or an admin performs an action on a user's behalf, the system will automatically send a text to inform or prompt for additional action. While t here is some information that will pull into these tex...