Popular Articles

  1. Create Ticket to Purchase

    Create tickets or sponsor packages to purchase from the Home page order form or a custom page with an order form . Assign seats from Seating Management with GiveSmart ticketing. Watch a video Create a ticket From the Tickets conta...
  2. Reports Page Overview

    A real-time snapshot of revenue, items, users, payments, and more. Filter reports by pre-event, during, post, all, or custom date ranges. Search, sort, and export all available report details. Watch a video Reports review Most of the avail...
  3. Volunteer Check In Instructions

    Instructional cards for volunteers or event staff to use during in-person events to assist with check in.  The cards provide step-by-step instructions and tips on how to execute a smooth and seamless check in for your guests.   Download, ...
  4. Onboarding: Prepare to Go Live

    Watch a Video Walk Through Logging In Visitors' Experience Campaign Dashboard and Settings Review Users Tickets Items Touch On Displays Messages Ads Reports 24/7 Help Center and Support Agents ...
  5. Add a Donation to a Users Account

    Monetary donations can be added to a user's cart by org, campaign, or volunteer admins. Once added, payment can be secured either through self-checkout or by an admin from the Checkout page .  Donations entered are included in the dona...
  6. Merchant Account FAQ

    General Q: Who is CardConnect (CloverConnect)? CardConnect is a rapidly growing payments technology company founded in 2006. They offer a suite of solutions focused on the ever-evolving needs of merchants accepting credit and debit transactions...
  7. Managing Org Admins

    Note: Available to org admins only. Org admin is the highest admin-level which gives access to the Org Hub to manage all past, present, and future fundraising and can manage the GiveSmart account. Only org admins can manage other org admins....
  8. Tips for a Flawless Check In - Best Practices

    When guests check in at your event, this sets the pace for the evening, and is the location best suited for making a great first impression.  We've made it easy to customize your check-in process to fit the needs of your guests.  The tips below...
  9. Welcome Guide

    Watch the Welcome Webinar   Welcome Guide Download Welcome Guide ...
  10. Send Assignment or Confirmation Reminders

    Send reminders to encourage purchasers who have unassigned tickets to update their orders with the names of those attending or a reminder encouraging attendees who have yet to confirm their tickets to accept their invitation to attend. Watch a vide...