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General Q: Who is CardConnect (CloverConnect)? CardConnect is a payments partner of Fiserv, founded in 2006. They offer a suite of solutions focused on the ever-evolving needs of merchants accepting credit and debit transactions. CardConnect i...
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Watch a Video
Walkthrough
One Week Pre-Event Checklist
Review and finalize Tickets and Seating Management.
Complete auction items and item display sheet.
Complete the guest list and assign bid numbers (if applicable).
Confirm...
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Last Updated: 04/27/2022
in Guides Displays Feature fundraising activity during your program with a real-time display. Access displays From the Admin Navigation , click Design > Displays . Display type options To create a new display, click the '+New Display' button. From the displ...
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Last Updated: 07/25/2025
in Guides Payments and Fees
What Is the difference between a statement and a receipt? Statement : A statement is generated for any user with activity . User activity includes ticket orders, instant, vote or raffle item purchases, auction winnings, and donations. Stateme...
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Last Updated: 10/06/2022
in Guides Communications When a user performs certain actions on a campaign or an admin performs an action on a user's behalf, the system will automatically send a text to inform or prompt for additional action. While t here is some information that will pull into these tex...
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Last Updated: 07/25/2025
in Guides Payments and Fees
*Fiserv (formerly CardConnect) When choosing to accept credit card payments, a fee is charged per transaction to the organization. Fees passed and paid by the purchaser are found in the Transaction section of the Revenue Report . The collec...
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Watch the Welcome Webinar Welcome Guide Download Welcome Guide ...
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Last Updated: 03/17/2023
in Guides Check In When guests check in at your event, this sets the pace for the evening, and is the location best suited for making a great first impression. We've made it easy to customize your check-in process to fit the needs of your guests. The tips below are...
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Last Updated: 04/30/2022
in Volunteers Volunteers GiveSmart provides two limited administrative roles, campaign assistant, and volunteers. These roles allow access to areas such as managing the items, check-in in, assist with bidding, and checkout. Visit User Role Permissions to learn more about...
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Credit Card Visit www.givesmart.com/payments , follow prompts, entering ALL required information. You will receive an e-mail receipt to the e-mail address entered on the first page. Check Mail a check to GiveSmart’s headquarters: GiveSm...