Popular Articles

  1. Donation Appeal Methods

    Offering a Donation Appeal, Mission Moment, or any version of a Call for Cash is a great way to let your donors support your cause. There are various methods that could be added to your campaign, which is as easy as creating the donation opportun...
  2. Displays Overview

    Feature fundraising activity during your program with a real-time display. Access displays From the Admin Navigation , click Design > Displays . Display type options To create a new display, click the '+New Display' button. From the displ...
  3. Merchant Account FAQ

    General Q: Who is CardConnect (CloverConnect)? CardConnect is a payments partner of Fiserv, founded in 2006. They offer a suite of solutions focused on the ever-evolving needs of merchants accepting credit and debit transactions. CardConnect i...
  4. Auto Generated Texts

    When a user performs certain actions on a campaign or an admin performs an action on a user's behalf, the system will automatically send a text to inform or prompt for additional action. While t here is some information that will pull into these tex...
  5. Statement and Receipt FAQs

    What Is the difference between a statement and a receipt? Statement : A statement is generated for any user with activity . User activity includes ticket orders, instant, vote or raffle item purchases, auction winnings, and donations. Stateme...
  6. Volunteer Roles

    GiveSmart provides two limited administrative roles, campaign assistant, and volunteers. These roles allow access to areas such as managing the items, check-in in, assist with bidding, and checkout. Visit User Role Permissions to learn more about...
  7. Tips for a Flawless Check In - Best Practices

    When guests check in at your event, this sets the pace for the evening, and is the location best suited for making a great first impression.  We've made it easy to customize your check-in process to fit the needs of your guests.  The tips below are...
  8. Pass Fees to Purchaser

    When choosing to accept credit card payments, a fee per transaction is charged to the organization. Fees passed and paid by the purchaser are found in the Transaction section of the Revenue Report . The collected funds help to offset the fee...
  9. Welcome Guide

    Watch the Welcome Webinar   Welcome Guide Download Welcome Guide ...
  10. Pay your Deposit

    Credit Card Visit www.givesmart.com/payments , follow prompts, entering ALL required information. You will receive an e-mail receipt to the e-mail address entered on the first page.   Check Mail a check to GiveSmart’s headquarters: GiveSm...