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Last Updated: 04/28/2023
in Guides Settings Manage and customize campaign receipts, statements, tax letters, and item donation letters. Create a personal registration text, which is sent once a user completes registration, is added as a new user, or is checked-in. Include a note on your state...
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Recorded: 2023 Hear from our experts as they provide you with best practices to help maximize your in-person event. Pre-event tips Check In Silent Auction Raffles Instant Items Live Auction Donation Appeal Closing the Auction Che...
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Last Updated: 04/30/2022
in Volunteers Volunteers GiveSmart provides two limited administrative roles, campaign assistant, and volunteers. These roles allow access to areas such as managing the items, check-in in, assist with bidding, and checkout. Visit User Role Permissions to learn more about...
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Last Updated: 09/08/2025
in Guides Checkout
Process payment for all unpaid supporters with a remaining balance who are not marked as a Pledge, within a threshold range set by you, who have a credit card on file by running payments automatically. For supporters with multiple cards on file, ...
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Watch a Video
Walkthrough
One Week Pre-Event Checklist
Review and finalize Tickets and Seating Management.
Complete auction items and item display sheet.
Complete the guest list and assign bid numbers (if applicable).
Confirm...
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Last Updated: 04/29/2022
in Guides Settings Set the Item Page View along with various additional item settings. From Auction Advanced Settings , set a time for your auction items to close and include a countdown clock to the close time. Choose between bidding automatically stopping at a ...
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Last Updated: 09/16/2025
in Guides Org Hub
Note: Available to org admins only. Org admin is the highest admin-level which gives access to the Org Hub to manage all past, present, and future fundraising and can manage the GiveSmart account. Only org admins can manage other org admin...
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Last Updated: 05/20/2025
in Guides Equipment
The GiveSmart Events Admin app is now available for download on the Apple App Store for iOS devices and is compatible with supported card readers . IMPORTANT: Only users with a Volunteer or Admin role need to download this application f...
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Last Updated: 04/29/2022
in Guides Pages Create pages that include details about your organization and cause, fundraising details, guest speakers, special instructions, highlight sponsors, share campaign details , or more. Visit Create a Custom Page with an Order Form to include ticket...
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Last Updated: 04/29/2022
in Guides Tickets Can discount codes be added to a ticket? Yes. Multiple discount codes can be applied to each ticket. Visit Create Ticket Types to learn more. Can an applied discount code be removed from a ticket? Applied codes can't be deleted. To correct, t...