-
Last Updated: 07/25/2025
in Guides Payments and Fees
*Fiserv (formerly CardConnect) When choosing to accept credit card payments, a fee is charged per transaction to the organization. Fees passed and paid by the purchaser are found in the Transaction section of the Revenue Report . The collec...
-
Last Updated: 04/30/2022
in Volunteers Volunteers GiveSmart provides two limited administrative roles, campaign assistant, and volunteers. These roles allow access to areas such as managing the items, check-in in, assist with bidding, and checkout. Visit User Role Permissions to learn more about...
-
Last Updated: 09/08/2025
in Guides Checkout
Process payment for all unpaid supporters with a remaining balance who are not marked as a Pledge, within a threshold range set by you, who have a credit card on file by running payments automatically. For supporters with multiple cards on file, ...
-
Last Updated: 04/20/2022
in Guides Communications Org and campaign admins receive emails for order form purchases, item donations received from the Item Donation Form, and monetary donations received both through the Donate Now form and on Champion pages by default. Watch a video Adjust no...
-
Last Updated: 03/28/2025
in Guides Settings
The Site Settings allow you to: Brand your Event Site's Home page with your Org Logo. Set a custom display name to be featured on the home page, welcome text, and invoices. Establish a Keyword for text registrations and site URL customization....
-
Last Updated: 09/16/2025
in Guides Org Hub
Note: Available to org admins only. Org admin is the highest admin-level which gives access to the Org Hub to manage all past, present, and future fundraising and can manage the GiveSmart account. Only org admins can manage other org admin...
-
Watch a Video
Walk Through
Logging In
Visitors' Experience
Campaign Dashboard and Settings
Review
Users
Tickets
Items
Touch On
Displays
Messages
Ads
Reports
24/7 Help Center and Support Agents
...
-
Last Updated: 04/28/2023
in Guides Settings Manage and customize campaign receipts, statements, tax letters, and item donation letters. Create a personal registration text, which is sent once a user completes registration, is added as a new user, or is checked-in. Include a note on your state...
-
Last Updated: 04/29/2022
in Guides Pages Create pages that include details about your organization and cause, fundraising details, guest speakers, special instructions, highlight sponsors, share campaign details , or more. Visit Create a Custom Page with an Order Form to include ticket...
-
Last Updated: 04/29/2022
in Guides Settings Set the Item Page View along with various additional item settings. From Auction Advanced Settings , set a time for your auction items to close and include a countdown clock to the close time. Choose between bidding automatically stopping at a ...