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Last Updated: 07/25/2025
in Guides Payments and Fees
*Fiserv (formerly CardConnect) When choosing to accept credit card payments, a fee is charged per transaction to the organization. Fees passed and paid by the purchaser are found in the Transaction section of the Revenue Report . The collec...
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Last Updated: 04/28/2023
in Guides Settings Manage and customize campaign receipts, statements, tax letters, and item donation letters. Create a personal registration text, which is sent once a user completes registration, is added as a new user, or is checked-in. Include a note on your state...
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Last Updated: 09/16/2025
in Guides Org Hub
Note: Available to org admins only. Org admin is the highest admin-level which gives access to the Org Hub to manage all past, present, and future fundraising and can manage the GiveSmart account. Only org admins can manage other org admin...
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Last Updated: 04/30/2022
in Volunteers Volunteers GiveSmart provides two limited administrative roles, campaign assistant, and volunteers. These roles allow access to areas such as managing the items, check-in in, assist with bidding, and checkout. Visit User Role Permissions to learn more about...
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Last Updated: 04/29/2022
in Guides Settings Set the Item Page View along with various additional item settings. From Auction Advanced Settings , set a time for your auction items to close and include a countdown clock to the close time. Choose between bidding automatically stopping at a ...
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Last Updated: 05/20/2025
in Guides Equipment
The GiveSmart Events Admin app is now available for download on the Apple App Store for iOS devices and is compatible with supported card readers . IMPORTANT: Only users with a Volunteer or Admin role need to download this application f...
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Last Updated: 04/29/2022
in Guides Pages Create pages that include details about your organization and cause, fundraising details, guest speakers, special instructions, highlight sponsors, share campaign details , or more. Visit Create a Custom Page with an Order Form to include ticket...
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Recorded: 2023 Hear from our experts as they provide you with best practices to help maximize your in-person event. Pre-event tips Check In Silent Auction Raffles Instant Items Live Auction Donation Appeal Closing the Auction Che...
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Last Updated: 03/26/2025
in Guides Tickets
Org and Campaign admins can return full ticket orders and choose how to handle the original payment. Returning an order removes all tickets, items, and donations. Unconfirmed invitees are removed from the Users tab and confirmed attendees show a...
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Watch a Video
Walkthrough
One Week Pre-Event Checklist
Review and finalize Tickets and Seating Management.
Complete auction items and item display sheet.
Complete the guest list and assign bid numbers (if applicable).
Confirm...