Popular Articles

  1. Pay your Deposit

    Credit Card Visit www.givesmart.com/payments , follow prompts, entering ALL required information. You will receive an e-mail receipt to the e-mail address entered on the first page.   Check Mail a check to GiveSmart’s headquarters: GiveSm...
  2. Run a Campaign: Event Day Preparation

    Watch a Video Walkthrough One Week Pre-Event Checklist Review and finalize Tickets and Seating Management. Complete auction items and item display sheet. Complete the guest list and assign bid numbers (if applicable). Confirm...
  3. Admin Email Notification Settings

    Org and campaign admins receive emails for order form purchases, item donations received from the Item Donation Form, and monetary donations received both through the Donate Now form and on Champion pages by default. Watch a video Adjust no...
  4. Settle Remaining Balances

    Process payment for all unpaid supporters with a remaining balance who are not marked as a Pledge, within a threshold range set by you, who have a credit card on file by running payments automatically. For supporters with multiple cards on file, ...
  5. Volunteer Roles

    GiveSmart provides two limited administrative roles, campaign assistant, and volunteers. These roles allow access to areas such as managing the items, check-in in, assist with bidding, and checkout. Visit User Role Permissions to learn more about...
  6. Managing Org Admins

    Note: Available to org admins only. Org admin is the highest admin-level which gives access to the Org Hub to manage all past, present, and future fundraising and can manage the GiveSmart account. Only org admins can manage other org admin...
  7. Communication Settings

    Manage and customize campaign receipts, statements, tax letters, and item donation letters. Create a personal registration text, which is sent once a user completes registration, is added as a new user, or is checked-in. Include a note on your state...
  8. Create Custom Pages

    Create pages that include details about your organization and cause, fundraising details,  guest speakers, special instructions, highlight sponsors, share campaign details , or more. Visit Create a Custom Page with an Order Form to include ticket...
  9. Auction Settings Overview

    Set the Item Page View along with various additional item settings.  From Auction Advanced Settings , set a time for your auction items to close and include a countdown clock to the close time. Choose between bidding automatically stopping at a ...
  10. Ticketing FAQs

    Can discount codes be added to a ticket? Yes. Multiple discount codes can be applied to each ticket. Visit Create Ticket Types to learn more. Can an applied discount code be removed from a ticket? Applied codes can't be deleted. To correct, t...