Popular Articles

  1. Statement and Receipt FAQs

    What Is the difference between a statement and a receipt? Statement : A statement is generated for any user with activity. User activity includes ticket orders, instant, vote or raffle item purchases, auction winnings, and donations. Statements ...
  2. Pass Fees to Purchaser

    When choosing to accept credit card payments, a fee per transaction is charged to the organization. Fees passed and paid by the purchaser are found in the Transaction section of the Revenue Report . The collected funds help to offset the fees ...
  3. Auto Generated Texts

    When a user performs certain actions on a campaign or an admin performs an action on a user's behalf, the system will automatically send a text to inform or prompt for additional action. While t here is some information that will pull into these...
  4. Communication Settings

    Manage and customize campaign receipts, statements, tax letters, and item donation letters. Create a personal registration text, which is sent once a user completes registration, is added as a new user, or is checked-in. Include a note on your state...
  5. Auction Settings Overview

    Set the Item Page View along with various additional item settings.  From Auction Advanced Settings , set a time for your auction items to close and include a countdown clock to the close time. Choose between bidding automatically stopping ...
  6. Create Additional Campaigns (Events)

    Note: Available for org admins (for GiveSmart Events only customers) or Global Admin (for GiveSmart Events + Fundraise customers) once the deposit is paid or the annual subscription is paid. Signing a GiveSmart contract provides you a twelve-mo...
  7. Settle Remaining Balances

    Process payment for all unpaid supporters with a remaining balance who are not marked as a Pledge, within a threshold range set by you, who have a credit card on file by running payments automatically. For supporters with multiple cards on file, t...
  8. Create Custom Pages

    Create pages that include details about your organization and cause, fundraising details,  guest speakers, special instructions, highlight sponsors, share campaign details , or more. Visit Create a Custom Page with an Order Form to include t...
  9. Donation Appeal Best Practices

    Maximize revenue during the fundraising by including monetary donation opportunities for users.  These can be different specific needs, or donations for one overall campaigns. Allow users who don’t bid on or win auction items to still par...
  10. Draw a Raffle Winner

    Note:  Applies to the GiveSmart Raffle features. Once the raffle purchases have concluded, randomly select the winner from the ticket holders. Visit Raffle Report to randomly select and announce the winner. From the Admin Navigation,&...