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Watch the Welcome Webinar Welcome Guide Download Welcome Guide ...
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Last Updated: 04/28/2023
in Guides Settings Manage and customize campaign receipts, statements, tax letters, and item donation letters. Create a personal registration text, which is sent once a user completes registration, is added as a new user, or is checked-in. Include a note on your state...
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Last Updated: 01/23/2026
in Guides Equipment
What is the Clover Go?
Clover Go is a modern, reliable card capture device to improve onsite payment capture with device connectivity via Bluetooth . The Clover Go card capture device ensures fast and reliable card reading and pri...
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Last Updated: 09/16/2025
in Guides Org Hub
Note: Available to org admins only. Org admin is the highest admin-level which gives access to the Org Hub to manage all past, present, and future fundraising and can manage the GiveSmart account. Only org admins can manage other org admin...
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Last Updated: 04/30/2022
in Volunteers Volunteers GiveSmart provides two limited administrative roles, campaign assistant, and volunteers. These roles allow access to areas such as managing the items, check-in in, assist with bidding, and checkout. Visit User Role Permissions to learn more about...
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Last Updated: 05/20/2025
in Guides Equipment
The GiveSmart Events Admin app is now available for download on the Apple App Store for iOS devices and is compatible with supported card readers . IMPORTANT: Only users with a Volunteer or Admin role need to download this application f...
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Last Updated: 03/26/2025
in Guides Tickets
Org and Campaign admins can return full ticket orders and choose how to handle the original payment. Returning an order removes all tickets, items, and donations. Unconfirmed invitees are removed from the Users tab and confirmed attendees show a...
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Last Updated: 04/29/2022
in Guides Settings Set the Item Page View along with various additional item settings. From Auction Advanced Settings , set a time for your auction items to close and include a countdown clock to the close time. Choose between bidding automatically stopping at a ...
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Last Updated: 04/29/2022
in Guides Pages Create pages that include details about your organization and cause, fundraising details, guest speakers, special instructions, highlight sponsors, share campaign details , or more. Visit Create a Custom Page with an Order Form to include ticket...
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Last Updated: 04/27/2022
in Guides Communications Can I view text messages in my campaign? Yes. From the Admin Navigation , select Communications > Text > Sent. Select between all, inbox, outbox, or invalid from the Filtered By dropdown. What is an invalid text message? Invalid texts a...