Popular Articles

  1. Managing Org Admins

    Note: Available to org admins only. Org admin is the highest admin-level which gives access to the Org Hub to manage all past, present, and future fundraising and can manage the GiveSmart account. Only org admins can manage other org admins....
  2. Auto Generated Texts

    When a user performs certain actions on a campaign or an admin performs an action on a user's behalf, the system will automatically send a text to inform or prompt for additional action. While t here is some information that will pull into these tex...
  3. Create Additional Campaigns (Events)

    Note: Available for org admins (for GiveSmart Events only customers) or Global Admin (for GiveSmart Events + Fundraise customers) once the deposit is paid or the annual subscription is paid. Signing a GiveSmart contract provides you a twelve-mo...
  4. Communication Settings

    Manage and customize campaign receipts, statements, tax letters, and item donation letters. Create a personal registration text, which is sent once a user completes registration, is added as a new user, or is checked-in. Include a note on your state...
  5. Reports Page Overview

    A real-time snapshot of revenue, items, users, payments, and more. Filter reports by pre-event, during, post, all, or custom date ranges. Search, sort, and export all available report details. Watch a video Reports review Most of the avail...
  6. Create Custom Pages

    Create pages that include details about your organization and cause, fundraising details,  guest speakers, special instructions, highlight sponsors, share campaign details , or more. Visit Create a Custom Page with an Order Form to include ticket...
  7. Auction Settings Overview

    Set the Item Page View along with various additional item settings.  From Auction Advanced Settings , set a time for your auction items to close and include a countdown clock to the close time. Choose between bidding automatically stopping at a ...
  8. Site Setting

    Brand your campaign Home page with your Org's logo linked to your web address. Set a custom display name featured on the Home page and display boards well as the name that appears in the welcome text message and Invoices. Set your custom campaign ...
  9. Settle Remaining Balances

    Process payment for all unpaid supporters with a remaining balance who are not marked as a Pledge, within a threshold range set by you, who have a credit card on file by running payments automatically. For supporters with multiple cards on file, ...
  10. Ticketing FAQs

    Can discount codes be added to a ticket? Yes. Multiple discount codes can be applied to each ticket. Visit Create Ticket Types to learn more. Can an applied discount code be removed from a ticket? Applied codes can't be deleted. To correct, t...