Popular Articles

  1. Templated Preset Text Messages

    Within each campaign there are templated text messages to preselected groups of users, containing key information or instructions, which are helpful to send before, during, and after events.  Send a templated text From the Admin Navigation...
  2. Check In FAQs

    Can I add a credit card to a user's account? Yes. Visit Check in a User to review the steps. Can I update a user's name, mobile number, or custom fields? Yes. Visit Update User Details at Check-in for more information. How do I get...
  3. Create an Auction Item

    Auction Items are things such as products, tickets, vacation destinations, and gift certificates. Items can be available for online bidding or auctioned off by an auctioneer or emcee. An item can be offered individually or combined into a package ...
  4. Auction Items

    Give supporters an opportunity to bid on items directly through your campaign site or set up items to be auctioned via an auctioneer or emcee. Silent Item Users bid the minimum amount or higher. The minimum amount is determined by the current bid ...
  5. User Permissions

    As an Admin you may wonder what the difference is between the Admin and User Roles.  Who do you assign Admin access to, and what privileges does this give them on your campaign site?  The information listed below breaks down the different...
  6. Assign a Winner to a Live Item

    Org and Campaign Admins can assign a user as a Live Item winner, close, and reconcile the item to convert to purchases in the user accounts and ready for checkout. Tip:   If you're running a Virtual Event, donors will not be able to plac...
  7. Donation Appeal Methods

    Offering a Donation Appeal, Mission Moment, or any version of a Call for Cash is a great way to let your donors support your cause. There are various methods that could be added to your campaign, which is as easy as creating the donation opportunit...
  8. Pay your Deposit

    Credit Card Visit www.givesmart.com/payments , follow prompts, entering ALL required information. You will receive an e-mail receipt to the e-mail address entered on the first page.   Check Mail a check to GiveSmart’s headquarter...
  9. Displays Overview

    Feature fundraising activity during your program with a real-time display. Access displays From the Admin Navigation , click Design > Displays . Display type options To create a new display, click the '+New Display' button. Fro...
  10. Volunteer Roles

    GiveSmart provides two limited administrative roles, campaign assistant, and volunteers. These roles allow access to areas such as managing the items, check-in in, assist with bidding, and checkout. Visit User Role Permissions to learn more about...