Popular Articles

  1. User Permissions

    As an Admin you may wonder what the difference is between the Admin and User Roles.  Who do you assign Admin access to, and what privileges does this give them on your campaign site?  The information listed below breaks down the different features ...
  2. Auction Items

    Give supporters an opportunity to bid on items directly through your campaign site or set up items to be auctioned via an auctioneer or emcee. Silent Item Users bid the minimum amount or higher. The minimum amount is determined by the current bid ...
  3. Assign a Winner to a Live Item

    Org and Campaign Admins can assign a user as a Live Item winner, close, and reconcile the item to convert to purchases in the user accounts and ready for checkout. Tip:   If you're running a Virtual Event, donors will not be able to place bids th...
  4. Getting Started Introduction

    Our innovative GiveSmart platform is packed with features that allow you to fully manage your fundraising campaigns. We make giving simple, seamless, enjoyable, and even liberating! Let's Get Started    1. Attend Enablement Webinars Welcome W...
  5. Create Ticket to Purchase

    Create tickets or sponsor packages to purchase from the Home page order form or a custom page with an order form . Assign seats from Seating Management with GiveSmart ticketing. Watch a video Create a ticket From the Tickets conta...
  6. Merchant Account FAQ

    General Q: Who is Fiserv? Fiserv is one of the world’s leading financial technology companies. They provide the secure payment network that processes credit card transactions, deposits, and reporting for millions of businesses and financial in...
  7. Send Assignment or Confirmation Reminders

    Send reminders to encourage purchasers who have unassigned tickets to update their orders with the names of those attending or a reminder encouraging attendees who have yet to confirm their tickets to accept their invitation to attend. Watch a vide...
  8. Volunteer Check In Instructions

    Instructional cards for volunteers or event staff to use during in-person events to assist with check in.  The cards provide step-by-step instructions and tips on how to execute a smooth and seamless check in for your guests.   Download, print and ...
  9. Auto Generated Texts

    When a user performs certain actions on a campaign or an admin performs an action on a user's behalf, the system will automatically send a text to inform or prompt for additional action. While t here is some information that will pull into these tex...
  10. Ticketing and Seating Management

    Watch a Video     Review Setting Venue Capacity Creating Ticket Types Creating custom questions and answers for your Purchasers and Attendees Reviewing Purchaser Orders How to reach out to purchasers to assign attendees post pu...