Popular Articles

  1. Templated Preset Text Messages

    Within each campaign there are templated text messages to preselected groups of users, containing key information or instructions, which are helpful to send before, during, and after events.  Send a templated text From the Admin Navigation , cl...
  2. User Permissions

    As an Admin you may wonder what the difference is between the Admin and User Roles.  Who do you assign Admin access to, and what privileges does this give them on your campaign site?  The information listed below breaks down the different features ...
  3. Ticketing and Seating Management

    Watch a Video     Review Setting Venue Capacity Creating Ticket Types Creating custom questions and answers for your Purchasers and Attendees Reviewing Purchaser Orders How to reach out to purchasers to assign attendees post pu...
  4. Assign a Winner to a Live Item

    Org and Campaign Admins can assign a user as a Live Item winner, close, and reconcile the item to convert to purchases in the user accounts and ready for checkout. Tip:   If you're running a Virtual Event, donors will not be able to place bids th...
  5. Getting Started Introduction

    Our innovative GiveSmart platform is packed with features that allow you to fully manage your fundraising campaigns. We make giving simple, seamless, enjoyable, and even liberating! Let's Get Started    1. Attend Enablement Webinars Welcome W...
  6. Setting You Up for Success: Best Practices for an In-Person Event

    Recorded: 2023 Hear from our experts as they provide you with best practices to help maximize your in-person event.   Pre-event tips Check In Silent Auction Raffles Instant Items Live Auction Donation Appeal Closing the Auction Che...
  7. Create Ticket to Purchase

    Create tickets or sponsor packages to purchase from the Home page order form or a custom page with an order form . Assign seats from Seating Management with GiveSmart ticketing. Watch a video Create a ticket From the Tickets conta...
  8. Run a Campaign: Event Day Preparation

    Watch a Video Walkthrough One Week Pre-Event Checklist Review and finalize Tickets and Seating Management. Complete auction items and item display sheet. Complete the guest list and assign bid numbers (if applicable). Confirm...
  9. Donation Appeal Methods

    Offering a Donation Appeal, Mission Moment, or any version of a Call for Cash is a great way to let your donors support your cause. There are various methods that could be added to your campaign, which is as easy as creating the donation opportun...
  10. Volunteer Check In Instructions

    Instructional cards for volunteers or event staff to use during in-person events to assist with check in.  The cards provide step-by-step instructions and tips on how to execute a smooth and seamless check in for your guests.   Download, print and ...