Remove a User from a Campaign

Remove supporters without activity on the campaign site. Activity includes purchases, bids, donations, payments, or processed refunds. Activity includes users linked to a champion fundraiser or entered as a donor or solicitor on an item.

Note: Users with prior deleted activity can't be removed to ensure data is properly preserved on the backend.  Typically the only scenario where a user can be removed is immediately after a  bulk upload administered by an admin.  

Remove a user

  1. Visit Dashboard > Users Container > More button ("···") > Manage User.
  2. Locate the user.
  3. Select the user account to open User Details.
  4. Click the Actions dropdown.
  5. Select Remove User from Event, if available.


Don't see the option to remove?

The selected user either has current or prior deleted activity.