Updated Articles

  1. Merchant Account FAQ

    General Q: Who is CardConnect (CloverConnect)? CardConnect is a rapidly growing payments technology company founded in 2006. They offer a suite of solutions focused on the ever-evolving needs of merchants accepting credit and debit transactions...
  2. GiveSmart Technical Support Resources

    Customer support is available 24 hours a day 7 days a week. We understand sometimes you burn the midnight oil for all the good of your cause. We are here when you need us! Visit Support Coverage for additional Information. Tip:  Make su...
  3. Update Ticket Attendees Post Purchase

    Update attendees within your ticket order either through the email receipt or from the campaign Pay page. Assign and unassigned attendees tickets and add a mobile number or email to send confirmation reminders. From the reminders, invitees confirm a...
  4. Edit Attendees in Ticket Orders

    Review, update and manage invitees and attendees in ticket orders.  Watch a video Access ticket orders Visit the Tickets Container within the Dashboard , and click the More button ( "···" ). Select ...
  5. Customer Learning Opportunities

    Looking for more ways to learn how to maximize your GiveSmart subscription? Look no further!    Our Marketing team has the answers and inspiration you are looking for.  Our GiveSmart team and partners have a wealth of fundraising...
  6. Smart Partners

    Need extra support? We have excellent partners ready to help.   Why work with Smart Partners?   Just like we’re experts in fundraising technology, they’re experts in the logistics of delivering friendly guest services sta...
  7. 2023 Q4

    October 1 - December 31 GiveSmart Events Improvements Phone Number Validation:   in all locations where a phone number is being entered, new parameters have been implemented to ensure the number being entered is valid.  Ticket Order...
  8. Raffle Entries

    Track all raffle entry purchases, from the time available until closed. Visit Raffle to learn more about running a raffle through a campaign. Watch a video Locate From the Admin Navigation,  select Reports > Overview. Sele...
  9. Purchase a Ticket for a Supporter

    Enter all ticket purchases outside of the Order Form, such as phoned or mailed in. Assign complimentary tickets or assist guests who prefer not to purchase electronically. Once the order is entered, both the purchaser and any attendees are reflect a...
  10. Ten Steps Prior to Sharing your Site

    Before sharing your campaign Website URL with supporters, review the ten steps below to ensure the campaign set up for success. Tip: Only share the link found in the Dashboard > Site Container, never the personal link (the URL at the top of yo...