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Last Updated: 09/08/2025
in Guides Tickets
Purchasers are required to provide their name, email address, phone, mailing address, and provide additional information requested from a User Custom Field (optional) at the time of purchase. You can choose to capture and require information fr...
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Last Updated: 09/03/2025
in Guides Campaigns (Events)
The Dashboard provides a real-time overview of your campaign site with access to settings, tools, and reports. Watch a video Dashboard overview Your organization name and admin pages are above the Dashboard . The campaign name, date, an...
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Last Updated: 08/29/2025
in Product Updates July 1 - September 30 GiveSmart Events Improvements:
SMS Opt-Out Reminder on Donate Now Form Add Opt‑In Reminder on Accept Invitation Page Users now see confirmation that email or SMS will be sent after registration Improved Human Verif...
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Need extra support? We have excellent partners ready to help. Why work with Smart Partners? Just like we’re experts in fundraising technology, they’re experts in the logistics of delivering friendly guest services staff and help operatin...
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Last Updated: 08/26/2025
in Guides Payments and Fees
*Fiserv (formerly CardConnect) This article details how to locate the information currently associated with your GiveSmart Events Merchant Account, and the steps to take to update key information such as the linked Bank Account for deposits, Leg...
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Last Updated: 08/13/2025
in Guides Equipment
Please reference some of these common troubleshooting tips if you are experiencing an issue with your Magtek iDynamo 5 swiper. Remember - only swipers purchased through our card processing partner are compatible with our sites. Please visit o...
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Last Updated: 08/13/2025
in Guides Equipment
GiveSmart Events Admin App Download the GiveSmart Events Admin mobile app through the Apple App Store. Organization Admin, Campaign Admin, Campaign Assistant or Volunteer user role access is required to sign in. NOTE: Do...
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Last Updated: 07/28/2025
in Guest Experience Participate
This article details the various ways you can make a monetary donation through a GiveSmart Event Site. Donate Now From the Home page, locate the Donate Now section and make a one-time or monthly donation. Payment is processed at the time o...
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Last Updated: 07/25/2025
in Guides Payments and Fees
What Is the difference between a statement and a receipt? Statement : A statement is generated for any user with activity . User activity includes ticket orders, instant, vote or raffle item purchases, auction winnings, and donations. Stateme...
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Last Updated: 07/25/2025
in Guides Reports
*Fiserv (formerly CardConnect) Overview of all credit card transactions grouped as a batch and deposited in your bank account attached to the Merchant Account . View the date payments are deposited, gross raised, adjustments and fees deducted, r...