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Last Updated: 09/08/2025
in Guides Checkout Can I enter a check or cash payment for a user's purchase? Yes. Visit Checkout a User for more information. Cash and check payments will not be included in the Batch Report summary, as we do not deposit these funds on your behalf. Can I recor...
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Last Updated: 09/08/2025
in Guides Items for Purchase Add Instant, raffle , and vote items to a supporter's account using Immediate Checkout. Note: This applies to all instant, raffle or vote items with the Checkout Type set to: Immediate Checkout. When Checkout Type is set to: Add to Cart , ite...
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Last Updated: 09/08/2025
in Guides Tickets Enter all ticket purchases outside of the Order Form, such as phoned or mailed in. Assign complimentary tickets or assist guests who prefer not to purchase electronically. Once the order is entered, both the purchaser and any attendees are reflecte...
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Last Updated: 09/08/2025
in Guides Check In Ticket purchases can be made at check-in and either added to an existing Registered User account or create a new user and include a ticket purchased. Watch a Video Purchase a Ticket for A New Attendee Go to Admin view > Users > Check...
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Last Updated: 09/08/2025
in Guides Tickets
All completed ticket purchases appear in Ticket Orders to review, update, or return by an Org or Campaign Admin. Update Purchaser Contact Information Updates to a ticket purchaser's valid email, phone or address are made in their user account. ...
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Last Updated: 09/08/2025
in Guides Tickets
Purchasers are required to provide their name, email address, phone, mailing address, and provide additional information requested from a User Custom Field (optional) at the time of purchase. You can choose to capture and require information fr...
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Last Updated: 09/03/2025
in Guides Campaigns (Events)
The Dashboard provides a real-time overview of your campaign site with access to settings, tools, and reports. Watch a video Dashboard overview Your organization name and admin pages are above the Dashboard . The campaign name, date, an...
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Last Updated: 08/26/2025
in Guides Payments and Fees
*Fiserv (formerly CardConnect) This article details how to locate the information currently associated with your GiveSmart Events Merchant Account, and the steps to take to update key information such as the linked Bank Account for deposits, Leg...
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Last Updated: 08/13/2025
in Guides Equipment
Please reference some of these common troubleshooting tips if you are experiencing an issue with your Magtek iDynamo 5 swiper. Remember - only swipers purchased through our card processing partner are compatible with our sites. Please visit o...
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Last Updated: 08/13/2025
in Guides Equipment
GiveSmart Events Admin App Download the GiveSmart Events Admin mobile app through the Apple App Store. Organization Admin, Campaign Admin, Campaign Assistant or Volunteer user role access is required to sign in. NOTE: Do...