Updated Articles

  1. Capture Recurring Donations

    Allow donors to choose between a one-time or monthly donation through your campaign site. Recurring donors' credit cards are automatically charged, the same day each month. The initial donation is included in the campaign's revenue totals, while...
  2. 2024 Q2

    April 1 - June 30 GiveSmart Events New Feature Campaign Site Settings:  within the org hub, admins can generate a report to review campaign settings across all campaigns within the organization. C ampaign Item Stats Report : within the...
  3. Campaign Item Stats Report

    Note : Available to Org Admins only.  View items from all events within your organization.  This can be used to align item or ticket naming conventions, pricing, # of attendees per ticket type, identify duplicate items and more.  Locate Go to...
  4. Purchaser and Attendee Information

    Purchasers are required to provide their name, email address, phone, mailing address, and provide additional information requested from a User Custom Field (optional)  at the time of purchase. You can choose to capture and require information fr...
  5. 2024 Q1

    Jan 1 - Mar 31 GiveSmart Events New Feature GiveSmart Item Shop:   GiveSmart has a new partnership which offers a curate, best-selling, highly-vetted collection of vacations, sports & memorabilia, experiences and jewelry to help you maximize re...
  6. Campaign Site Settings

    View all event site settings within your organization.  This can be used to review site status, align contact field requirements, ensure processing fee percentages persist from event to event and more.   Locate Go to  Org Hub >  Reports Se...
  7. Total Revenue Display

    Create a "Grand Total" display showcasing of all campaign revenue sources or select one or more of the six sources of Silent, Live, Instant, Raffle, Donations, and Votes. Select from the layout options of Left or Right Sidebar or 1 Column. Use the...
  8. Sending Email Messages

    Stay connected with supporters via email. Watch a video Create an email  From the Admin Navigation , select  Communications >  Email . Click +New Email Choose Recipient(s) . Customize the Subject and Body . On...
  9. Custom Emails

    Customize both the subject line and email body, as well as select from a pre-determined group of users or select an individual recipient(s).  Bitly links (personal bidding links) are able to be included in the email body, similar to those that are i...
  10. Issue a Refund to a User

    Org, campaign, and volunteer admins can issue refunds to users who purchased an item on the campaign that was returned post payment.   Visit Return an Order for a Users Account for the steps to return the item before issuing the refund. No...