Updated Articles

  1. Statement and Receipt FAQs

    What Is the difference between a statement and a receipt? Statement : A statement is generated for any user with activity. User activity includes ticket orders, instant, vote or raffle item purchases, auction winnings, and donations. Statements ...
  2. Submit a Product Suggestion

    Product Suggestion Policy Here at GiveSmart we love to hear how our platform can better suit your fundraising needs.  If you find yourself wishing we had a certain feature, or have a suggestion on how a current feature could be improved, we wa...
  3. Manage User Details

    Manage supporter accounts by confirming and updating their user details. Re-send the welcome text messages, download statements, or remove a user with no activity on the campaign site. Watch a video Update a user account. Add or update a...
  4. Volunteer Training

    To prepare your volunteers, share the following materials. Watch Volunteer Training . Send the reference guide. Download Volunteer Reference Guide Share the profile. Download Volunteer Profile Provide any additional fundraiser-spec...
  5. GiveSmart Item Shop

    GiveSmart is proud to partner with RiskFreeItemShop to offer a curate, best-selling, highly-vetted collection of risk-free vacations, sports & memorabilia, experiences and jewelry to help you maximize revenue at your fundraising event. &...
  6. Event Equipment Rental (iPads & Swipers)

    GiveSmart is accessible through a browser from any device.  Visiting www.givesmart.com and click 'Platform Login' in the top right, or the campaign's website URL, and sign in which allows you access to the campaign based on your...
  7. Send Assignment or Confirmation Reminders

    Send reminders to encourage purchasers who have unassigned tickets to update their orders with the names of those attending or a reminder encouraging attendees who have yet to confirm their tickets to accept their invitation to attend. Watch a vide...
  8. Keyword Strategies

    The keyword you choose when you set up a new GiveSmart event can have a vital impact on the overall success.  This document will cover keyword best practices, common mistakes, and help you determine the extent to which your keyword selection ...
  9. Security Reminders

    Our short code provider prohibits sending any content that is illegal, harmful, unwanted, inappropriate, objectionable, confirmed to be criminal misinformation, or otherwise poses a threat to the public, even if the content is permissible by law.&nb...
  10. Merchant Account FAQ

    General Q: Who is CardConnect (CloverConnect)? CardConnect is a rapidly growing payments technology company founded in 2006. They offer a suite of solutions focused on the ever-evolving needs of merchants accepting credit and debit transactions...