Updated Articles

  1. Offer a Multi-Raffle Discount

    Include multi-discounts Select or create the  Raffle  item. Scroll to the Numbering and Pricing section. Click Add Multi-Raffle Discount . If +Add Multi-Raffle Discount is selected, an additional option to Hide base price from user wil...
  2. Obtain a copy of your Statement

    Once your outstanding event balance is paid in full, a copy of your receipt is automatically emailed to the email on file. Locate Pay Page Visit the campaign and sign in with your Username and Password. Click Pay   View Select View ...
  3. My Info Page

    Review or manage personal account information. The information available varies depending on the campaign settings. Access My Info Visit the campaign and sign in with your Username/Password . Click My Info  Details available Checked-...
  4. Managing your Presentation from Backstage

    From Backstage, monitor the fundraising activity, manage call to action overlay buttons, participate in the live chat, see upcoming text messages from the queue, and enter monetary donations all while watching your live feed or video.   Button ...
  5. Managing Fair Market Values on Auction Items

    Allow supporters to see the fair market value (FMV) added on silent and or live items from your  Items page. Tip: We recommend not showing the FMV on the  Items page, as it could discourage supporters to continue bidding once the winning bid i...
  6. Manage your GiveSmart Account

    Note: Available to Org admins only. Manage your GiveSmart subscription from the Account page, which shows agreement dates, subscription start and end dates, subscription status, and a link to view the agreement. When it's time to renew reach ou...
  7. Manage Saved Credit Card Information

    Add card information that is saved to your GiveSmart account to expedite future fundraising contributions and check-in/check-out processes. Save multiple cards, allowing you to choose between methods of payment. Note:  A campaign admin needs to...
  8. Manage a User's Credit Card

    We understand the importance of having a sense of security and confidence when it comes to managing your user’s credit card information. Secure Pre-Event Require users to have a credit card to bid, purchase, or donate. Credit Card Requirement ...
  9. Import Donors from Millennium

    Once the donor list is exported from Millennium, make a few adjustments to ensure that the donor list uploads successfully. Note: Reach out to our Support with additional questions. Example of Exported Donor List By moving and re-naming a...
  10. Import Donors from FR50

    Importing donors from the FR50 Software to a campaign is quick and easy. Export donor list from FR50 and make a few minor adjustments to the report to ensure that the donor list is uploaded successfully. Note: Reach out to Support with additiona...