Updated Articles

  1. Edit Champion Fundraisers

    Org and Campaign admins can create new , review, edit, and remove champions , as well as edit their personal fundraising pages. Review and edit champion user names,  page titles, amount raised, set goal amount, and their personal fundraising pages...
  2. Edit a Company Donor User

    Note: Applicable for company's entered in the Donated By section.  Visit Creating an Item for more details. Editing a Company Donor User From the Users Container within the Dashboard, click the More button ("···"). Select Manage Users. Cl...
  3. Draw a Raffle Winner

    Note:  Applies to the GiveSmart Raffle features. Once the raffle purchases have concluded, randomly select the winner from the ticket holders. Visit Raffle Report to randomly select and announce the winner. From the Admin Navigation,  sele...
  4. Delete a Ticket Type

    Delete created ticket types from the campaign. If a ticket has been sold, that type is no longer able to be deleted. Delete a Ticket Type From the Tickets Container within the Dashboard, click the More button ("···"). Select Settings. Locate th...
  5. Delete a Raffle Purchase for a Supporter

    Delete a raffle purchase from a user’s account.  How to delete The raffle purchase is deleted from the user's account along with any possible answers provided at the time of purchase. The answer is deleted from the campaign. The raffle entry numbe...
  6. Customize the Order Form, Items, and Registration Buttons

    Customize the buttons that direct visitors to an order form, the items page, and the registration form. The Call to Action buttons are located right below your banner but can be reordered on the Home page. Locate the buttons From the Admi...
  7. Customize the Home Page Banner

    Personalize the image and text color that appears in the Home pages banner. Note: An image size of 1200x300 pixels, with a maximum file size of 1MB, is recommended.  Images that do not fit these dimensions can be uploaded, but might not be optim...
  8. Change Raffle Labels

    Change the name of raffle labels to indicate alternative fundraising opportunities, while maintaining raffle item functionality.  This allows for raffle-like items to be sold without the label of 'Raffle' being attached or indicated from the Users ...
  9. Bulk Enter Silent Auction Winners

    Note: The following feature is recommended for paper bidding only. Bulk Enter Winning Bidders Follow the steps for each silent item you will be bulk entering the winning bidder. From the Items Container within the Dashboard, click the More...
  10. Batch Reports Across all Campaigns

    Note: Available to Org admins only. Locate Go to Org Hub > Reports. Select Batch Report. Review batch reports Funds received from credit card payments are batched together by the credit card processor and deposited into your bank ac...