Updated Articles

  1. Draw a Raffle Winner

    Note:  Applies to the GiveSmart Raffle features. Once the raffle purchases have concluded, randomly select the winner from the ticket holders. Visit Raffle Report to randomly select and announce the winner. From the Admin Navigation,&...
  2. Delete a Ticket Type

    Delete created ticket types from the campaign. If a ticket has been sold, that type is no longer able to be deleted. Delete a Ticket Type From the Tickets Container within the Dashboard, click the More button ("···"...
  3. Delete a Raffle Purchase for a Supporter

    Delete a raffle purchase from a user’s account.  How to delete The raffle purchase is deleted from the user's account along with any possible answers provided at the time of purchase. The answer is deleted from the campaign. The raf...
  4. Customize the Order Form, Items, and Registration Buttons

    Customize the buttons that direct visitors to an order form, the items page, and the registration form. The Call to Action buttons are located right below your banner but can be reordered on the Home page. Locate the buttons From the Admi...
  5. Customize the Home Page Banner

    Personalize the image and text color that appears in the Home pages banner. Note: An image size of 1200x300 pixels, with a maximum file size of 1MB, is recommended.  Images that do not fit these dimensions can be uploaded, but might not be ...
  6. Change Raffle Labels

    Change the name of raffle labels to indicate alternative fundraising opportunities, while maintaining raffle item functionality.  This allows for raffle-like items to be sold without the label of 'Raffle' being attached or indicated fr...
  7. Bulk Enter Silent Auction Winners

    Note: The following feature is recommended for paper bidding only. Bulk Enter Winning Bidders Follow the steps for each silent item you will be bulk entering the winning bidder. From the Items Container within the Dashboard, click the More...
  8. Batch Reports Across all Campaigns

    Note: Available to Org admins only. Locate Go to Org Hub > Reports. Select Batch Report. Review batch reports Funds received from credit card payments are batched together by the credit card processor and deposited into your bank...
  9. Batch Reporting for Recurring Transactions

    Note: Available to Org admins only. Review merchant account funding details from batch reports containing completed recurring donations only. Locate Go to  Org Hub >  Reports. Select  Recurring Transactions. Review...
  10. Add or Adjust Tables or Golf Groups

    Note: Only available with GiveSmart Ticketing. Additional Tables or Golf Groups can always be added. Admins can also adjust assigned table names as well as individual table capacities. Add Additional Tables or Golf Groups Add a Table/Group ...