Updated Articles

  1. Visitor Experience of a Campaign

    Walkthrough a customized campaign site to see how quickly and easily bids can be placed, donations can be made or purchases of instant buy items or raffles.  Note: The recording is presented from a laptop. The layout adjusts to a smaller device....
  2. Volunteer Profile

    Review the characteristics GiveSmart believes meet the ideal profile of a volunteer.  Download Volunteer Profile Tip: Print copies of this guide for your volunteers to reference before the fundraiser. ...
  3. Merge Duplicate User Accounts

     Watch a Video There are two methods to manage and merge user accounts duplicated on a campaign. Tip:  With GiveSmart ticketing, to merge a duplicate ticketed user, visit Ticket Orders and un-assign the duplicated attendee. Merge User...
  4. Bulk Add or Edit User Custom Fields

    Watch a Video Add or Edit Custom Fields for Multiple Users From the Users Container within the Dashboard, click the More button ("···"). Select Manage Users. Click the More button ("···"). Select Bulk Edit Users. Use the Sort by(s) to ...
  5. Ticketing Email Template

    The below template encourages users to purchase tickets, attendees to register, and a quick how-to bid guide. Ticketing Email Template.docx Dear Guests, The excitement has reached a fever pitch and we are looking forward to seeing you at (FUNDR...
  6. Return a Ticket Order

    Org and Campaign admins can return full ticket orders and choose how to handle the original payment. Returning an order removes all tickets, items, and donations. Unconfirmed invitees are removed from the Users tab and confirmed attendees show as ...
  7. Sports Teams FAQs - During & Post Fundraiser

    Important Note: The information that is provided in this article is specifically designed for only admin users who are part of a sports team organization . If you're part of a different organization type, please click HERE   to learn m...
  8. Sports Teams FAQs - Pre Fundraiser

    How to Create a Campaign: What is an Online Auction: How to Copy an Existing Campaign: When Should a Campaign be Copied: When Should a New Campaign be Created: How to Transfer Users From a Previous Campaign to a New Campai...
  9. Sports Team Checklist

    We are so excited to partner with your organization to facilitate your fundraising efforts. To make this process easy, we’ve created a checklist to assist you as you organize and manage your auctions.    Sports Team Checklist 11.28.2018.pdf ...
  10. Sports Team Playbook

    To best walk you through your Sports Team campaign, we have created the Sports Team Playbook for your reference. This will set your campaign up for success. NOTE: There may be modifications to this Playbook based on potential upcoming releases. Ple...