Updated Articles

  1. Items Page Filters

    Watch a Video Access Item Filters From the Items Container within the Dashboard, click the More button ("···"). Select Manage Items. Filter Items Click the  Filter By dropdown. Select the filters. The checkmark next to the filter...
  2. Greater Giving

    Export and import data when integrating with Greater Giving. Export Users Provide GiveSmart with the export of all users 2 days prior to the event. The export that works with our platform is “A Supporter Export Filtered with Both Members.” Please...
  3. Export Reporting for CRM Upload

    The CRM upload requirements determine the series of steps to be taken. The path to successfully upload the reporting data will be determined by the CRM requirement surrounding the CRM ID, however, the first step will remain the same for any CRM. W...
  4. Item Sheet FAQs

    Can I see examples of both types of item sheets? Advanced Item Sheet Examples. Default header and footer. Custom header and footer. Basic Item Sheet Examples. Default header and footer. Custom header and footer. Why...
  5. Item Creation Recommendations

    Review some GiveSmart recommendations before creating your items. Item Ratio A 5-1 ratio of people to items aids in creating competition and driving up selling prices. Starting Bid GiveSmart recommends 50% of the FMV for silent items. For co...
  6. Download Item Details

    Download items details in a CSV report, which can assist in creating a printed program, pamphlet or booklet. Watch a Video Access Download Item Details Note: Images and YouTube videos are not included in the download. From the Items...
  7. Item Categories

    Add categories to assist in locating similar items or themes. Create categories such as Food and Dining, Classroom Baskets, or Experiences to provide an easy way for users to find all similar items offered. It also assists you in seeing the number o...
  8. Delete Items

    Org, Campaign, and Campaign Assistant admins have access to delete items one by one or select a group of items to be deleted in bulk.   Watch a Video Delete one by one From the item form Items with purchase activity can't be deleted. Sile...
  9. Edit Items

    Edit created items individually or in bulk from the Item Management page. Org, Campaign, and Campaign Assistant admins have full access to manage Items within a campaign. Watch a Video Edit from Item Details Inline edit from the slide out ...
  10. Auction Items

    Give supporters an opportunity to bid on items directly through your campaign site or set up items to be auctioned via an auctioneer or emcee. Silent Item Users bid the minimum amount or higher. The minimum amount is determined by the current bid ...