New Articles

  1. Changing your Merchant Account Information

    This article details how to locate the information currently associated with your GiveSmart Events Merchant Account, and the steps to take on how to update key information such as the linked Bank Account for deposits, Legal Name/Tax ID,  Financi...
  2. Site Settings

    The Site Settings allow you to: Brand your Event Site's Home page with your Org Logo. Set a custom display name to be featured on the home page, welcome text, and invoices. Establish a Keyword for text registrations and site URL customization....
  3. Volunteer Profile

    Review the characteristics GiveSmart believes meet the ideal profile of a volunteer. Download Volunteer Profile Guide Tip: Print copies of this guide for your volunteers to reference before the fundraiser. ...
  4. Apply Tax Based on Charity Rules

    Note: Excludes Click to Donate, Votes, and Ticket Purchases. Charity Rules is a tax based on the lesser of Fair Market Value (FMV) or selling price, excluding donations. "Will not Tax" is the default. Set Tax Go to Admin view Visit the Pay...
  5. Event Equipment Rental (iPads & Swipers)

    GiveSmart is accessible through a browser from any device.  Visiting www.givesmart.com and click 'Platform Login' in the top right, or the campaign's website URL, and sign in which allows you access to the campaign based on your User Role .  ...
  6. Sending Email Messages

    Stay connected with supporters via email. Watch a video Create an email  From the Admin Navigation , select  Communications >  Email . Click +New Email Choose Recipient(s) . Customize the Subject and Body . On...
  7. Set your Terms and Conditions

    The General Data Protection Regulation (GDPR) took effect on May 25, 2018. Due to the GDPR, organizations must provide terms and conditions to inform users of their rights with respect to personal data protection. These terms and conditions will be ...
  8. Check-In a User

    Registration is typically your supporter's first experience, so make it as inviting, quick, and seamless as possible. As they arrive, confirm and capture the information needed, complete their registration and send them the Welcome Text linking them...
  9. Checkout a User

    Checkout a user's full or partial balance with various payment methods. User's with a valid email added to their account receive an email of their statement once their outstanding balance is paid in full. Watch a Video Checkout a user  Rev...
  10. Add an Admin or Volunteer

    User is the default role on a campaign, which gives the registered user access to the event website. Admin access can be provided at the time a user is added to a campaign or updated at a later date. Visit Manage Org Admins to add additional org h...