New Articles

  1. Sending Email Messages

    Stay connected with supporters via email. Watch a video Create an email  From the Admin Navigation , select  Communications >  Email . Click +New Email Choose Recipient(s) . Customize the Subject and Body . On...
  2. Set your Terms and Conditions

    The General Data Protection Regulation (GDPR) took effect on May 25, 2018. Due to the GDPR, organizations must provide terms and conditions to inform users of their rights with respect to personal data protection. These terms and conditions will be ...
  3. Check-In a User

    Registration is typically your supporter's first experience, so make it as inviting, quick, and seamless as possible. As they arrive, confirm and capture the information needed, complete their registration and send them the Welcome Text linking them...
  4. Checkout a User

    Checkout a user's full or partial balance with various payment methods. User's with a valid email added to their account receive an email of their statement once their outstanding balance is paid in full. Watch a Video Checkout a user  Rev...
  5. Add an Admin or Volunteer

    User is the default role on a campaign, which gives the registered user access to the event website. Admin access can be provided at the time a user is added to a campaign or updated at a later date. Visit Manage Org Admins to add additional org h...
  6. Reports Page Overview

    A real-time snapshot of revenue, items, users, payments, and more. Filter reports by pre-event, during, post, all, or custom date ranges. Search, sort, and export all available report details. Watch a video Reports review Most of the avail...
  7. Onboarding: Prepare to Go Live

    Watch a Video Walk Through Logging In Visitors' Experience Campaign Dashboard and Settings Review Users Tickets Items Touch On Displays Messages Ads Reports 24/7 Help Center and Support Agents ...
  8. Customer Referral Program

    Do you know of a fellow Organization who would benefit from using GiveSmart? We would love to know and we'll reward both you, and the Organization you refer, if they sign up! What we’ll do: We will discount your next contract by $300 for ...
  9. Run a Campaign: Event Day Preparation

    Watch a Video Walkthrough One Week Pre-Event Checklist Review and finalize Tickets and Seating Management. Complete auction items and item display sheet. Complete the guest list and assign bid numbers (if applicable). Confirm...
  10. Registration Email

    A registration email is sent to the email provided once registration is complete on the campaign site, which contains your personal bidding link to access bidding pages on the campaign. If you are assigned an admin role on the campaign site, your em...